Customer Reviews
Our current online review system has only been running since May 2010,
our Company of course has been established since 1994, if you’d like to
see some of our older testimonials please click
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Average Seller Rating: 4.80 / 5.00 - Based on 722 reviews
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5 / 5
Delighted with both product and service. Have already reccommended to others.
By Mick White - May 16, 2012 - 3.5m x 2.5m Carsare® 250
By Mick White - May 16, 2012 - 3.5m x 2.5m Carsare® 250
5 / 5
Great cabin and very happy with my new motorbike store/workshop. Great advice from the delivery guy helped with the erection. Had it up with the roof on in one day, with just two of us. Shingles, doors and window second day. Looks fantastic with the roof shingles, well worth the extra. Overall pretty straightforward to build and very nice and solid once completed (45mm walls). Highly recommended and good value for money. Thanks!
By Roly Hicks - May 14, 2012 - 4m x 5m Rhine® 500
By Roly Hicks - May 14, 2012 - 4m x 5m Rhine® 500
5 / 5
We bought this product for our 6 and 7 year old girls, so the pink accessories were a bonus!
The MaxiFort Frontier is a great product. It is well built and good quality. I would definitely recommend this product and Dunster House.
By Joanne Buckle - May 11, 2012 - Princess MaxiFort® Frontier®
By Joanne Buckle - May 11, 2012 - Princess MaxiFort® Frontier®
4 / 5
A lovely quality cabin. We paid for the inhouse team of Polish guys to erect this and felt it was worth the money for it to be up and finished within 3 hours. It's used as an outside playroom. On the rare days of glorious sunshine it heats up lovely and can be a real haven when it's a bit chilly outside. My only small reservations are that it needs guttering fitted at the front. It'll take a little bit of clever thinking to attach it. We've also had a few niggles with the main door but have today resolved it by adjusting the top lock and packing out the part that holds the 'lock'. Even when locked our door could be opened as that part had been cut out too deeply. Just a couple of niggles otherwise we are very happy with it and already it has been worth the money. I did hours of research before purchasing and am pleased we made the decision we did. Dunster House provided excellent service from initial purchase through to completed cabin.
By Maria Clutterbuck - May 11, 2012 - 3.5m x 3m Auval® Bi-Fold 300
By Maria Clutterbuck - May 11, 2012 - 3.5m x 3m Auval® Bi-Fold 300
5 / 5
I have recently purchased a Rhino 28mm 4mt x 4mt cabin. It was delivered as promised and the delivery driver Peter was excellent nothing was too much trouble for him. His hints and tips made putting the cabin up a breeze. It was up to roof by the first day and completed in another day and a half mainly due to the time taken to put on the shingles. It is of good quality and looks great. I has an issue with the door handles and after speaking to customer services a newe handle was with me in 2 days. Overall very pleased and would recommend this cabin to others.
By John Tabis - May 11, 2012 - 4m x 4m Rhine® 400
By John Tabis - May 11, 2012 - 4m x 4m Rhine® 400
4 / 5
This is a very good product that is only let down by two problems.
I had a damaged part which I had to report and obtain a replacement, the decision to replace was instant but the delivery took two weeks.
The only other problem is the height of the door entrance, it should be another three inches at least.
By GRAHAM SMITH - May 08, 2012 - 5m x 4m Severn® 400
By GRAHAM SMITH - May 08, 2012 - 5m x 4m Severn® 400
Dunster House comment:
Dear Mr. Smith, thanks for your review! Sorry you think the doors are shorted. The doors for this cabin are considerably taller than most competitors cabins of this style. The only way to make them taller would be to either make a taller cabin, which would then almost always need planning permission, or cut in to the apex, but that would seriously affect the structural strength and we are very careful here at Dunster House to always sell a safe and tested product. We do also do a range with our own unique registered roof design and these cabins have a walkthrough height of 6ft5!5 / 5
my cabin has ended up an awsome hi fi music room at the end of my garden and have shown lots of people who are looking to do the same the insulation value on thick size wood and insulated floor and roof is amazing too costing very little to heat ( i often only leave on 4 50watt halogen spots one in each corner overnight) feb to april so far and its ok when you walk in in morning
my top tip is to read instructions very carefully if you have extra options as you get sent all the wood for all options and very easy to pick up what appears the right one but its not !!!! slightly better instructions would definatly help
wood is very good quality single piece (ie no joins ) and spare bits a very good idea i had a couple that i could have forced to fit but with spares , no probs just used those
ps i give it 4.99 stars (cos of instructions)
REGARDS STEVE PPS DO I GET COMMISION WHEN PEOPLE COME IN AND GO WOW I WANT ONE ?
By STEVE DOIDGE - May 05, 2012 - 5.5m x 4.5m Modetro® 450
By STEVE DOIDGE - May 05, 2012 - 5.5m x 4.5m Modetro® 450
5 / 5
Very pleased with our little summer house. I wanted to wait a while before posting a review as I wanted to see how it would fair against the elements and a year on and it's still looking brilliant and has withstood strong winds, pouring rain, snow... the lot. We protected it using Culprinol Ducksback and it's protected it brilliantly.
The guys that came to build it were very friendly and helpful and I'd also like to say a big thank you to them.
By Sarah Ruggeri - May 05, 2012 - Palmer® 3m x 4m
By Sarah Ruggeri - May 05, 2012 - Palmer® 3m x 4m
4 / 5
Brilliant Cabin; we got the TripletTerm version with roof & floor insulation & premium-plus doors and windows installed by the Dunster House installation team in the week before Christmas 2011. We have power and heating (1 kW electric radiator) connected up, and to be honest the insulation is so good that even though it's held at a constant 16-18 degrees inside, there has been no noticebale increase in our electric bill over the winter months! The only couple of niggles we had was the install team forgot to put the storm braces on and also mistakenly screwed the inner wall to the roof boards leading to the inner boards separating on drying out, but Dunster house came back and fixed all these issues within a couple of weeks of us letting them know the problems.
By Tony Larson - May 04, 2012 - 3m x 4m Avon® 400
By Tony Larson - May 04, 2012 - 3m x 4m Avon® 400
Dunster House comment:
Dear Tony, thank you for your review. Our apologies for the error. We constantly retrain to ensure that lessons are learnt from rare problems such as yours and our installers won't make the same error again. We are glad you are pleased with your Log Cabin now we have come back and fixed these small issues.5 / 5
Thank you for a first class product, erected in 24 hours, ( wind and water proof)easy to follow instructions. Delighted with the quality of logs and finish. Our family and friends cannot believe the space inside and how cosy the cabin is.
Many thanks to Edith for customer service and our delivery man.
By Caroline Newton - May 04, 2012 - 5m x 5m Severn® 500
By Caroline Newton - May 04, 2012 - 5m x 5m Severn® 500
4 / 5
Bought this cabin to use as an office. Went for double skinned and insulated. Found it not too difficuklt to build with help but had some queries for the customer services to resolve and they did without any problem. I have moved my office in and am very happy with it. many neighbours are admiring it and I've shown a few round. Good materials for the construction.
By James Mortimer - May 01, 2012 - 4m x 3m Rhine® 300
By James Mortimer - May 01, 2012 - 4m x 3m Rhine® 300
5 / 5
Excellent value for money, one year on it is still looking good.
Would say you need skill if planning to construct yourself but with two men and some know how it is achievable.
Don't be put off when arrives by ammount of bits. Follow plans carefully and don't under setimate how long it will take to build, allow at least four days for this size cabin.
By David Corner - Apr 30, 2012 - 3m x 3m Avon® 300 Office
By David Corner - Apr 30, 2012 - 3m x 3m Avon® 300 Office
Dunster House comment:
Hi David! Different size and specification cabins take different amount of times to complete, and it is completely dependant upon a persons DIY ability. I think the phrase "allow at least" is very wise! If it ends up taking less time, then there is no harm done.5 / 5
Just to let you know I love my cabin and having a room big enough to chill out in and use as an office is seriously useful.
Thank you
Audrey
By Audrey Carmichael - Apr 29, 2012 - 3m x 5m Avon® 500
By Audrey Carmichael - Apr 29, 2012 - 3m x 5m Avon® 500
5 / 5
We had our Carsare 350 built for both work and relaxation and it's easily exceeded our expectations. It's a really positive space to be, whether alone or with friends. Because we need to use it all year round we went for some worthwhile upgrades to windows and doors, and upgraded the insulation.
Everyone who sees it loves it.
The installation team was professional and polite and did a great job.
All in all, highly recommended.
By Andrew Valente - Apr 29, 2012 - 3.5m x 3.5m Carsare® 350
By Andrew Valente - Apr 29, 2012 - 3.5m x 3.5m Carsare® 350
5 / 5
Fantastic quality
Easy to put up (even had spare pieces)
Looks brilliant in our garden, my wife is using it as a salon and it is working out really well.
Excellent customer services before and after purchase.
THanks
By Ian Phillips - Apr 28, 2012 - 3m x 3m Avon® Plus 300
By Ian Phillips - Apr 28, 2012 - 3m x 3m Avon® Plus 300

