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Dunster House Ltd.
Incorporated. 1994
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Garden offices and log cabins

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CUSTOMER REVIEWS
Rhine Log Cabin
We came to Bedford to see various summer houses, we were taken round by Craig Schultz who was very professional and understood our requirements. We placed an order that day for 4.0m x 3.0m Rhine model, we received up dates and further information from Craig regarding paint sealants that we could use and installation manual for our carpenter (who I would recommend to Dunster House as he has installed a few of your summer houses) Delivery was made on the day at an early time (was concerned that you gave a 10 hour slot!!) and I do think that Dunster House can be more accurate in their delivery times even if its am or pm (no body wants to stay in all day waiting for a delivery!!) putting that aside delivery was good, quick and well done. The erection of the summer house was good, all parts there, a few spares which is good and now erected looks great.. just need to paint it now ...
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Avon Log Cabin
I'm about half way through building my Dunster log cabin, for the most part I'm delighted with the quality and the service although there are a few minor gripes which prevent at start rating. It should be said I haven't bought a similar product from anywhere else so there is limited basis for comparison. I would absolutely buy from Dunster again (although I'm hoping to never need a replacement). Minor gripes: 1. The instructions provided are generic so take a little bit of time to work through to find the relevent options. The diagrams throughout are not of the best quality and often difficult to decipher as a result. 2. The main parts of the cabin construction are well designed but there is room for improvement. a)I chose to screw the bearers into the bottom logs from underneath rate than in from the side on an angle as instructed as it leaves a better finish. I also chose to screw the roof boards on rather than nail them. B) The bolts for the 2nd door don't appear to be for for purpose within the overall design as there's nothing to not them into other than one of the cabins thinnest trims. C) until I had the roof boards on I found the front of the cabin lacking in lateral strength and could easily be rocked away from being square. Keeping it square while adding the roof was a challenge but it does seem to have more lateral strength after this step.
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Lantera Log Cabin
Third order from Dunster House. Great value for money with excellent communication and fast delivery of in stock item.
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Radley Log Cabin
1st class product great delivery and customer Service teams. Highly recommend
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Severn Log Cabin
We recently bought a 5m x 3m Cabin and am really pleased with it. The quality of the cabin is excellent and we opted for the 44mm thickness as it came with Double Glazing as standard. I only have one downside and that's the instructions that come with it. They are not well written and leave alit to interpretation. There are videos online but these are played at such a fast speed you can't take any instruction from them. Some labeled parts that relate to some instructions would be a big help. However don't let this put you off as the cabin itself is very well made and looks lovely when up
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