Delivery, Install or Collection
One Person Delivery Option: Our standard delivery option. This delivery is "To Kerbside Only", meaning we will offload in front of your house with your help and you will then need to take the goods on to your property. One of our directly employed drivers will attend and you will need to ensure an able bodied person is present to help offload the goods from the vehicle with the aid of the driver. You will need to ensure that someone with the authority to accept the goods is available on the day of delivery.

Two Person Delivery Option (Selected Postcodes): For a small charge, we will ensure there is an additional person with our driver. This means that you will not need to ensure that an able bodied person is available to assist the driver in offloading when they arrive. Goods will be offloaded by our staff onto your property within 50m of kerbside providing adequate clear access is available to carry the goods (please note we do not carry through houses). You will need to ensure that someone with the authority to accept the goods is available on the day of delivery.

Installation including Two Person Delivery (Selected Products and Postcodes): Our top level of service. Not only will the vehicle be offloaded by our team of professional directly employed installers, but they will carry it through your garden and build it too, up to 100m from kerbside, providing adequate clear access is available.

Collection: If we do not deliver to your area and if you have a vehicle suitable, you can opt to collect your goods from any of our UK sites on Monday to Friday from 9am until 5pm. Our team will contact you once the items are ready to collect. Please do not arrive at branch until it has been confirmed to you that all items are ready for your collection. You must have the appropriate vehicles to transport your order from our site to its final destination. This could mean hiring a vehicle, so please ensure that the vehicle you use is large enough to take the weight of the items you're collecting. The vehicle also needs to be able to take the longest part of your product and be suitable to carry specialist items if need be, such as glass.

For more information please read our Delivery Section. and read our Terms and Conditions.