Add a personal touch to your Climbing Frame by adding a personalised plate with your message, your child/children's name or the family name.



Terms & Conditions

Layout:
In the notes section of the checkout stage you will need to specify the personalised message, name, names or family name you would like to appear on the name plate. The name plate is 103mm (4") wide x 63mm (2.5") high, made from plastic with personalised vinyl. Please ensure that the names are written exactly as you want them to appear including any capitalisation and grammar. We will then use our expertise and discretion to adjust the font size and layout as appropriate, to ensure your chosen text fits on the name plate. All personalised plates will use Bookman Old Style for the font as shown in the image.

Once your order has been placed you will receive a confirmation email from nameplates@dunsterhouse.co.uk where you will be required to confirm your chosen text. It's at this point that you will also be able to make any changes to the text should you so desire. If you do not reply to this email within 7 days we will take this as an agreement that you are happy with the proposed design and proceed with dispatching the name plate to you.

Postage and Packaging:
All postage fees for the UK are included in the price. All personalised plates will be delivered separately from your main purchase by postal service, as this is a bespoke item. Delivery will be approximately 3-5 working days after you have confirmed your order.

Cancellations/Returns:
We will not issue a refund/replacement with bespoke plates unless we have made an error with your text requirements, or the product is damaged.
Once you have sent us an email confirming the text is OK you will not be able to cancel the order due to this being a bespoke item.