Dunster House Ltd.
Incorporated. 1994
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Lines re-open today at 8:30AM
Lines re-open today at 8:30AM
01234 272 445
10-14 W/DAYS*
inc. VAT

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Delivery Online Tracking

We deliver our garden buildings to mainland United Kingdom (England, Wales and Scotland). Some exceptions apply; these are illustrated on the map below.

Scottish areas may be subjected to slightly longer delivery turnarounds, please contact us for details. FREE delivery on selected products over £199 to mainland England and Wales.
*Excludes rabbit products which are subject to a delivery charge.

Delivery Price

Green - £19.99 delivery fee on all orders under £200.
Yellow - £59.99 delivery fee, was £119.99 prior to 10/09/15
Orange - £84.99 delivery fee. was £169.99 prior to 10/09/15
Red - We do not deliver to these areas.

Assisted Delivery

If you cannot provide an able bodied person to offload the vehicle with the help of our driver, we can provide additional manpower with our Assisted Delivery Service. The driver will arrive with some help to unload the lorry, meaning that you can put your feet up.

We offer this service on all items that are delivered, we do not offer this on our couriered products. Prices for this service can be found on individual products.

Should you require further information on our standard or assisted delivery services, please contact a member of our Sales Team.

Scottish areas may be subjected to slightly longer delivery turnarounds, please contact us for details.

Part Pressure Treated

The image above shows a brief reference to how your products will arrive. All of our garden buildings are made from kiln dried quality graded timber, if it is to be stored prior to construction and treatment all parts must be covered to prevent moisture from warping and rotting the timber.

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Average Seller Rating:

Climbing frame arrived promptly. Delivery was OK, it was a one man delivery but two turned up and despite the fact there were two only one helped unload! Very strange. Frame is fairly straightforward to assemble. Check all the parts are there and read through and understand the instructions before you start, it doesn't take long and will save potential issues later. A drill with a 3/3.2mm HSS is essential as is a separate drill/driver with a size 2PZ fitted. Nuts use 17mm socket/spanner. I substituted A2 stainless screws on the whole and used some felt as a cap for the roof, will add anti pigeon spikes to the monkey bar rails in due time. Worked by myself with minimal help to lift the roof up. Good luck.
By - Grant Murfin on Jun 12,17

Love this climbing frame...really good quality strong timber...can see that it will last for years to come..Glad I got my carpenter friend to construct though as could see that it would have been a challenge for us. Everything provided for construction...Roof def needed two pairs of hands to lift into place. Paid for the two man delivery..worth it as its solid timber & pretty heavy plus they don't leave it on the curb then...My little girl loves it & couldn't wait to use it...I paid for the extra climbing stones for extra safety...the whole process was flawless..delivered when issues..very friendly staff
By - Andrea Whittle on Jun 10,17

Good quality climbing frame for our grandchildren. They are having many hours of fun. The overall experience with Dunster House has been faultless from order to delivery and eventually for us to assembly. I would recommend this company.
By - Shelley Hadfield on Jun 09,17

Fantastic product, great service and swift delivery. PS.... My kids love it!
By - Neil Owens on Jun 06,17

we never planned to go for the mega fort, we were going to go for a simple two swing with a tower combo but then when we saw this our inner child screamed at us to go bigger, especially as we had the soace. It was quite dear in price and we did deliberate over this for a while but we are so pleassed that it is up and the kids are on it all the time. We love the quality look and feel of it. I just wish there wed a few more swing accessories as we really wanted a nest swing and had to buy this from Amazon. We would highly recommend dunster house, the customer service was great, they called to arrange delivery and were very helpful when placing the order.
By - Harpreet Thandi on May 29,17

I am very unhappy with this product. It is not particularly sturdy, the roof is not waterproof and my one-year old is too tall to fit through the door without banging his head - my 8 year old niece can only get into the house by crawling in and then can't turn around so she has to crawl out backwards. Despite it being advertised as being suitable up to 10 years, I strongly question this and urge you to ask for all measurements (via email so if you are misinformed you have it in writing) before buying it. Before buying this product, a member of the Dunster House Sales team told me that the ladder could go on either side. This was important as it would only fit safely in the space I had for it one way, I was told this would not be a problem. Half way through building, it became apparent that I had been misinformed. I contacted the Dunster House after sales team immediately, but they told me I could only return the product if I drove it back to their head office (in North Lincolnshire) in the condition it was delivered in. This was obviously not possible as I had already starting building it and therefore drilled some holes in it. I thought this was unfair as it was their mistake, not mine, but they said all they could do was apologise and that they'd offer their staff further training in future.
By - Laura Moreton on May 28,17 Dunster House reply:
Dear Laura, thank you for your email. Although you have made some fair and reasonable comments in your review, we do not have any record to support a number of your assertions. The website specification clearly states that that product is suitable for children between the ages of 3 and 10. That being the case, you were advised that the illustrations on our website constitute guidelines to assist customer choice, because although the average height of a 10 year old is 4ft 8in there are many who are above or below this height.

my daughter loves it, excellent quality a great service from start to finish. Very good instructions made it clear what parts I would need for each part of the build.
By - chris cooke on May 26,17

So pleased with the end product, really solid, looks great and the kids love it. Just a bit of a shame the instructions we're not to the same high standard and lacked some key, but brief narratives to accompany the pictures, but we got there in the end.
By - Michael Ash-McMahon on May 25,17

This was a present for our grandchildren and they love it . They are on it all the time
By - Elizabeth Chell on May 25,17

Fantastic piece of equipment would really recommend you to everyone Our 5 year old loves it Great to assemble and such a sturdy piece of kit Very impressed thankyou
By - Gill Doran on May 25,17

Sturdy product and safe but would very strongly advise you have a second person help you out and pre-drill the holes. I did it myself and did not pre drill and it became something of a marathon thats my fault not dunsters. The only critisism I could say is that the instructions for the cross bar are were not clear at all to me at least. I think it would be helpful if Dunster improved this or even had small tutorial video. Also please be aware that this is 7 foot high! I bought it for my 5 year old who is a bit too fearless for his own good but 7 foot up even scared him so hes' going to have to grow a bit more before I feel 100% safe with him using it.
By - Graham M on May 25,17

Great service from order placing to delivery! Even the building of it wasn't too bad, we cant get our daughter off of the monkey bars and swing. Cant recommend Dunster House highly enough for this.
By - Jason Scrace on May 25,17

Excellent product very good value for money well made
By - Debbie Maycock on May 23,17

Excellent quality product. Very helpful staff. I needed the climbing frame delivered to my granddaughters which is not the address of my credit card. I couldn't believe it when it was ready fir delivery in 3 days!!!! Marvellous thank you dunster my granddaughter is a happy little girl.
By - Sue Brewerton on May 20,17

We bought the Monkeyfort play set for our 6 grandchildren, aged from 1 to 12 years. They are all frequent visitors so we thought this would keep them occupied in the garden. They all love it. The older ones challenge themselves on the monkey bars and the younger ones make full use of the slide and swings. It took the best part of a day to erect but it's sturdy and well finished. There are no rough bits of wood to damage small hands. It was delivered within a couple of days and being able to track the delivery driver is bonus. He also text when he was a few minutes away. All in all we consider it an excellent buy.
By - Sheila Small on May 16,17

After ordering the monkey bars for our youngest son, they were delivered quickly and we were able to follow our delivery so we knew when it was close to home. The monkey bars went together reasonably easily after a bit of messing. Once up we couldn't get our 6 year old off the monkey bars! Our 10 and 12 year olds have also had fantastic fun on the monkey bars. A great and very sturdy product.
By - Samantha Dean on May 15,17

awsome! i have four kids ages 6, 9, 10 and 12 and they all love playing on it. cant wait to use the slide as a water slide when the hot weather gets here. would definitely recommend this product.
By - Zealah Blackburn on May 10,17

This climbing frame was way beyond our expectations for quality and strength, we haven't even used the anchors as not needed in our opinion. The grandkids couldn't wait to get on with it and have not been off it ever since. Erection time was 2 people approx 4 hrs and the instructions were very easy to follow. Erection could of been even quicker if the ladders and climbing wall came pre assembled, however all in all a very superior frame.
By - Gareth Sever on May 10,17

We are all so delighted with what is known at our house as the fort. The kids want to be on there all the time and now that the weather is better they are playing on it after school. Hoping for picnics and all sorts up in the tower. Exceptional quality, delivery and sales process all as slick as can be. 100% recommend.
By - Anne Bright on May 09,17

Excellent product - very high quality and the kids love it. Looks awesome. However, it needs professional help to build - it's basically a pile of wood, with no holes drilled or marked. A good drill and wide selection of tools is essential. Time to build around 25 man-hours.
By - Mark Willoams on May 09,17

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