Dunster House Ltd.
Incorporated. 1994
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Collection: Monday – Friday (9:00 – 17:00)
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Delivery Online Tracking

We deliver our garden buildings to mainland United Kingdom (England, Wales and Scotland). Some exceptions apply; these are illustrated on the map below.

Scottish areas may be subjected to slightly longer delivery turnarounds, please contact us for details. FREE delivery on selected products over £200 to mainland England and Wales.
*Excludes rabbit products which are subject to a delivery charge.

Delivery Price

Green - £19.99 delivery fee on all orders under £200.
Yellow - £59.99 delivery fee.
Orange - £84.99 delivery fee.
Red - We do not deliver to these areas.

Assisted Delivery

If you cannot provide an able bodied person to offload the vehicle with the help of our driver, we can provide additional manpower with our Assisted Delivery Service. The driver will arrive with some help to unload the lorry, meaning that you can put your feet up.

We offer this service on all items that are delivered, we do not offer this on our couriered products. Prices for this service can be found on individual products.

Should you require further information on our standard or assisted delivery services, please contact a member of our Sales Team.

Scottish areas may be subjected to slightly longer delivery turnarounds, please contact us for details.

Pirate Flag Included

The image above shows a brief reference to how your products will arrive. All of our garden buildings are made from kiln dried quality graded timber, if it is to be stored prior to construction and treatment all parts must be covered to prevent moisture from warping and rotting the timber.

Case Studies and Reviews
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Average Seller Rating:

Fantastic climbing frame, the kids love it. We were hesitant buying something like this online but after a lot of research we decided to go for it; and we are not disappointed. The customer service, delivery and overall product have exceeded our expectations. We decided to get help assembling MegaFort Mtn, 2 carpenters started work on it around 930am and were finished around 1400 - worth considering as it's flatpacked and it most likely would have taken us 2 weekends to assemble! The carpenters also passed comment on the quality of the climbing frame. Our kids are 5 & 3 and we expect to get years out it, they love it and want to go out all the time and the additional pirate pack makes it even more fun. If you have enough space in your garden I'd say go for it! I was would have no hesitation going to Dunster House for other products in the future.
By - M Brown on Mar 15,18

The play equipment had a nice finish and looks good but the swing is very close to the floor and my sons legs touch the floor. He is only 1 so I'm not too impressed that he has nearly outgrown it already.
By - Sophie Nattrass on Mar 14,18

Really pleased with the purchase. Very solid, easy to assemble on my own. Kids love it, Will last for years
By - Charles McDaid on Feb 14,18

Bought this climbing frame for the grandchildren. It was delivered when it was supposed to be and the driver phoned when he was on the previous delivery so we could make sure someone was back home.It is a great product and fairly easy to put together. My son in law who put it together said everything was in the package and it all went together well. The grandchildren love the climbing frame with all it's various attachments (slide, swing, monkey bards etc) All in all a great result and great product and I would certainly recommend Dunster House
By - Adrian Harman on Jan 08,18

The climbing frame went together easy. We had it all erected in about 3 hours. It was really straightforward and is really stable. The kids love it. I'd have some 2" 8 screws on standby though as you use around 100-120 and all I got was a bag with 30 in.
By - Tom Owens on Jan 03,18

This product is first rate. Easily assembled by two people - pieces have been cut precisely and fit easily together. Bought as a Christmas present this created a ‘WOW’ factore on Christmas morning. Sturdy, strong and great looking, definitely recommend this product.
By - Darren Thomas on Jan 03,18

The monkey bars are OK but when there is a problem with construction nobody is available or don't want to talk about it. They want you to use email but how can that work? Customer service is hopeless.
By - Gordon Gray on Dec 31,17

Brilliant product easy to assemble, kids love it.
By - Ben Hickling on Dec 30,17

Never bought a play/climbing frame before. The materials were excellent quality, construction was very easy and delivery was extremely quick, even before Christmas. Would definitely recommend this supplier.
By - Nigel Mould on Dec 28,17

Excellent! My twin girls love it, shame its been raining since Christmas Day though, but it didn't stop them using the swings in the rain! A couple of minor problems putting it together, however on the whole the instructions were easy to follow. I would definately recommed this for kids who love climbing!
By - Adrian Blowe on Dec 27,17

Great when finished- however this is more of a construction project than the flat pack it was sold as the wood is not even drilled for screw holes and some proper tools are needed such as a socket set. It took several hours and was worth it.
By - Bobby Barnett on Dec 19,17

From the first moment when your delivery men came, the service was excellent. They could not have been more helpful with 2 people unloading. They had to take it some distance but did it with gusto. The instructions were good but it take longer than we were told but all worth it although I have not seen so many screws for one unit before. However it is up and looks good and very strong. Our grandchildren will be trying in out in 10 days time!
By - Simon Nickson on Dec 07,17

Absolutely love the monkey fort, delivered in time specified, and we had no trouble assembling with the very good instructions. HOWEVER, beware of the appalling after sales service. Shortly after erecting the frame, a huge storm tore off the roof covering, which had not been correctly put in place. When I phoned to see if I could order another piece, I was advised that even for a piece of soft roofing material, they would be charging me £90 postage!
By - ELIZABETH PETRIE on Oct 14,17

My 7 year old granddaughter loves her new climbing frame it looks good and we are very pleased with our purchase . . . Quick delivery and took two people to build less than a day Overall we are very pleased with our purchase.
By - LESLEY TATE on Sep 12,17

The first thing to say are that the component parts are of good quality and once built, this is a nice fort. The negatives: 1. The black and white instructions are poor. Not the easiest to follow. My suggestion - some color and better pictures of the assembly. 2. Some of the pre-drilled holes (on the platform) were in the wrong place so I had to re-drill these holes for the platform to line up to the other holes 3. It takes around 2 days to build (with some help) - partly due to poor instructions and partly down to the fact the size is awkward. A great product but let down by poor instructions.
By - David Winfield on Sep 12,17

Great, good value product. Very pleased with the quality, the instructions and the assembly kit. Only 1 potential issue for some is that it is not very high (tall) limiting the swingability as the swing rope is not very long. That said, not an issue for out 5 and 7 year olds. Customer service superb.
By - Ian M on Sep 04,17

Our two children (5 and 3) absolutely love their climbing frame! They are out playing on it for hours. The balcony is fantastic as they have a great view over the garden and hop fields (and pretend they are pirates!). There is also plenty of room there for them to put some of their toys. The slide is the perfect size and is slippery enough to give them a thrill everytime they go down it. My 5 year old has mastered the monkey bars and my youngest can easily get up the steps to the balcony on her own. She's a little bit too small to try the monkey bars but it won't be long until she can. The swings are perfect and they love being able to swing at the same time. Underneath is a little area that they treat as their 'den' which also shelters them from any rain that is lurking . It took my husband only a few days to put up (on his own I must add - although he does think he's the incredible hulk!), and we couldn't be more pleased with our purchase.
By - Bethany Fernihough on Aug 19,17

Pro''s Sturdy, decent quality and should last a long time. Kids love it. Looks nice. Cons Takes AGES to build and requires lots of manual drilling. For a product of this price there should be more pre-drilled holes. Very disappointed with this. The dunster house metal plate was on upside down. There is a note in the manual to say it may be upside down - so why not fix this at the factory?! Again for the money I expect better quality control. The ground spikes are very difficult to get in far enough.
By - Ste Lancaster on Aug 18,17

Excellent product and service from Dunster House. Having researched between a few companies, the quality is definitely superior and a worthy investment. Children are very pleased with the outcome. Self assembly includes drilling pilot holes, measuring, and ensuring things are level, so would strongly urge a competent level of DIY skill and recommend building at least the main tower on a flat and level surface (i.e. not on your lawn or the final resting place). Overall very pleased with both the product and the service, and would highly recommend Dunster House and this mid-level product.
By - Gareth Lloyd on Aug 16,17

We bought this climbing frame and swing set as a joint birthday present for our two young children. I put it up myself and whilst this did take a full day to do, the instructions are clear and it is simple to erect (although make sure you have an electric screwdriver, because there are a lot of long screws). The end product is solid and looks great in the garden. We are really pleased with it and the kids love it too. Highly recommended.
By - Christopher Hodgson on Aug 15,17

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