Dunster House Ltd.
Incorporated. 1994
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Collection: Monday – Friday (9:00 – 17:00)
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Delivery Online Tracking

We deliver our garden buildings to mainland United Kingdom (England, Wales and Scotland). Some exceptions apply; these are illustrated on the map below.

Scottish areas may be subjected to slightly longer delivery turnarounds, please contact us for details. FREE delivery on selected products over £199 to mainland England and Wales.
*Excludes rabbit products which are subject to a delivery charge.

Delivery Price

Green - £19.99 delivery fee on all orders under £200.
Yellow - £59.99 delivery fee, was £119.99 prior to 10/09/15
Orange - £84.99 delivery fee. was £169.99 prior to 10/09/15
Red - We do not deliver to these areas.

Assisted Delivery

If you cannot provide an able bodied person to offload the vehicle with the help of our driver, we can provide additional manpower with our Assisted Delivery Service. The driver will arrive with some help to unload the lorry, meaning that you can put your feet up.

We offer this service on all items that are delivered, we do not offer this on our couriered products. Prices for this service can be found on individual products.

Should you require further information on our standard or assisted delivery services, please contact a member of our Sales Team.

Scottish areas may be subjected to slightly longer delivery turnarounds, please contact us for details.

Pirate Flag Included

The image above shows a brief reference to how your products will arrive. All of our garden buildings are made from kiln dried quality graded timber, if it is to be stored prior to construction and treatment all parts must be covered to prevent moisture from warping and rotting the timber.

Case Studies and Reviews
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Average Seller Rating:

From the first moment when your delivery men came, the service was excellent. They could not have been more helpful with 2 people unloading. They had to take it some distance but did it with gusto. The instructions were good but it take longer than we were told but all worth it although I have not seen so many screws for one unit before. However it is up and looks good and very strong. Our grandchildren will be trying in out in 10 days time!
By - Simon Nickson on Dec 07,17

Absolutely love the monkey fort, delivered in time specified, and we had no trouble assembling with the very good instructions. HOWEVER, beware of the appalling after sales service. Shortly after erecting the frame, a huge storm tore off the roof covering, which had not been correctly put in place. When I phoned to see if I could order another piece, I was advised that even for a piece of soft roofing material, they would be charging me £90 postage!
By - ELIZABETH PETRIE on Oct 14,17

My 7 year old granddaughter loves her new climbing frame it looks good and we are very pleased with our purchase . . . Quick delivery and took two people to build less than a day Overall we are very pleased with our purchase.
By - LESLEY TATE on Sep 12,17

The first thing to say are that the component parts are of good quality and once built, this is a nice fort. The negatives: 1. The black and white instructions are poor. Not the easiest to follow. My suggestion - some color and better pictures of the assembly. 2. Some of the pre-drilled holes (on the platform) were in the wrong place so I had to re-drill these holes for the platform to line up to the other holes 3. It takes around 2 days to build (with some help) - partly due to poor instructions and partly down to the fact the size is awkward. A great product but let down by poor instructions.
By - David Winfield on Sep 12,17

Great, good value product. Very pleased with the quality, the instructions and the assembly kit. Only 1 potential issue for some is that it is not very high (tall) limiting the swingability as the swing rope is not very long. That said, not an issue for out 5 and 7 year olds. Customer service superb.
By - Ian M on Sep 04,17

Our two children (5 and 3) absolutely love their climbing frame! They are out playing on it for hours. The balcony is fantastic as they have a great view over the garden and hop fields (and pretend they are pirates!). There is also plenty of room there for them to put some of their toys. The slide is the perfect size and is slippery enough to give them a thrill everytime they go down it. My 5 year old has mastered the monkey bars and my youngest can easily get up the steps to the balcony on her own. She's a little bit too small to try the monkey bars but it won't be long until she can. The swings are perfect and they love being able to swing at the same time. Underneath is a little area that they treat as their 'den' which also shelters them from any rain that is lurking . It took my husband only a few days to put up (on his own I must add - although he does think he's the incredible hulk!), and we couldn't be more pleased with our purchase.
By - Bethany Fernihough on Aug 19,17

Pro''s Sturdy, decent quality and should last a long time. Kids love it. Looks nice. Cons Takes AGES to build and requires lots of manual drilling. For a product of this price there should be more pre-drilled holes. Very disappointed with this. The dunster house metal plate was on upside down. There is a note in the manual to say it may be upside down - so why not fix this at the factory?! Again for the money I expect better quality control. The ground spikes are very difficult to get in far enough.
By - Ste Lancaster on Aug 18,17

Excellent product and service from Dunster House. Having researched between a few companies, the quality is definitely superior and a worthy investment. Children are very pleased with the outcome. Self assembly includes drilling pilot holes, measuring, and ensuring things are level, so would strongly urge a competent level of DIY skill and recommend building at least the main tower on a flat and level surface (i.e. not on your lawn or the final resting place). Overall very pleased with both the product and the service, and would highly recommend Dunster House and this mid-level product.
By - Gareth Lloyd on Aug 16,17

We bought this climbing frame and swing set as a joint birthday present for our two young children. I put it up myself and whilst this did take a full day to do, the instructions are clear and it is simple to erect (although make sure you have an electric screwdriver, because there are a lot of long screws). The end product is solid and looks great in the garden. We are really pleased with it and the kids love it too. Highly recommended.
By - Christopher Hodgson on Aug 15,17

Great piece of kit, managed to put it all together myself with just a hand needed to get the roof sections up. Highly recommend you get hold of two battery drills and use one for the pilot holes and one for screwing the sections together it would make things a lot faster. It's very stable once built but I added the ground anchors just to be sure - I had an old one I attached to a battery drill and used to create the holes then used post pix to secure in place. Was planning on adding a rope swing to the other side of the monkey bars but it's a much thinner beam than the side with the swings attached so I just exchange it when required. Found the swings were too high for my youngest (3) at 560mm from the ground and got them exchanged as tolerance is 350 - 550mm apparently.
By - Matthew Rason on Aug 03,17

The Lodge came not properly packed. It was impossible to work out on whether all the parts are complete or not. In my view when selling such an item the parts have to be properly packed and well protected. Very disappointing. Had to pay another company 40£ to get the parts well protected. Unlikely to use your company again.
By - Malek Chanawani on Aug 03,17

This is a great investment. My sons reaction when he first saw it will be a treasured memory for years to come. Took a couple of hours to put together but instructions were clear and easy to follow. Wouldn't hesitate to recommend
By - Emma Newell on Aug 03,17

We bought the climbing frame and found it easy to assemble. Our grandchildren love it and play every day in it. Wonderfully strong and materials of excellent quality. Best thing we ever got.
By - Gerry Corrigan on Aug 03,17

This is a good product. The packaging looks quite small when it's delivered but everything is there. The wood and the majority of the screws (save 2 or 3) and bolts are good quality. Mine got delivered on a wet day so make sure you let the wood dry out before attempting to assemble it otherwise you'll have problems. I managed to do the majority of it myself but you do need a second person at times. My son loves it and will hopefully enjoy it for many years to come. Well worth the money.
By - Brendan Burke on Aug 01,17

The ordering process is easy by phone but delivery issues are a major factor and problems have to be sorted out by email as customer service staff refuse to deal with matters by phone thats when they actually answer the phone!The fort is good once you manage to measure all the pieces as no lettering or numbering on the parts.Once assembled its lovely and well made.
By - ROBIN Loakes on Jul 22,17

Excellent service from start to finish. Everything arrived on time and communication was really good. I labelled all the wood to make it easier to follow the instructions, which worked well. I followed most of the instructions myself, but an extra pair of hands was really welcome when attaching the steps and monkey bars together, due to the height. All of the wood is really good quality and has been properly treated, so should last well. The final result is an extremely robust park, which my boys are thoroughly enjoying! Would definitely use DunsterHouse again! Great work.
By - Jamie Thompson on Jul 18,17

this was delivered promptly and drivers helpful, great quality, good value, well built, strong and sturdy easy to put together with detailed instructions, my kids love it.
By - nick yeaman on Jul 18,17

Excellent product, well designed, with good instructions. It does take a while to construct - don't believe the reviewer who said he did it in an hour and a half - he must have had a team of 6! It took two of us five hours, but this is inevitable as you've got to pre-drill two or three hundred holes. The instructions are clear to follow and the quality of the parts is high. The only area that could be made much easier is the roof, which is awkward to get square and tight. If it could be provided exactly the right length, with pre-sewn pockets in the ends to slide the fixing timbers into, it would make life much easier. That said, the finished fort is brilliant and represents very good value for money. My grandchildren absolutely love it! Highly recommended.
By - Mike Horton on Jul 12,17

My girls absolutely love this play frame. Two of us built it in a day. All seems excellent quality and will hopefully last until the kids have grown up. They love the monkey bars and trapeze and are constantly out playing in their 'park' rather than sitting watching tv. Well worth the money, would highly recommend.
By - Jac Cusworth on Jul 04,17

Climbing frame arrived promptly. Delivery was OK, it was a one man delivery but two turned up and despite the fact there were two only one helped unload! Very strange. Frame is fairly straightforward to assemble. Check all the parts are there and read through and understand the instructions before you start, it doesn't take long and will save potential issues later. A drill with a 3/3.2mm HSS is essential as is a separate drill/driver with a size 2PZ fitted. Nuts use 17mm socket/spanner. I substituted A2 stainless screws on the whole and used some felt as a cap for the roof, will add anti pigeon spikes to the monkey bar rails in due time. Worked by myself with minimal help to lift the roof up. Good luck.
By - Grant Murfin on Jun 12,17

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