Excellent service from both the sales person Who took my order and the customer service department who arranged my delivery. Delivery was on time and well handled. Would not hesitate to recommend Dunster House to anyone
Excellent customer service from Dunster House, they answered all my questions and arranging delivery was simple and easy. It took my Dad and a friend (both technically minded and handy with a screwdriver) a full day to construct (6 hours or so) They did have one snag, the frame has been stored outside as it was bought in the sale prior to Christmas and one of the pieces of wood had expanded slightly from getting wet on the floor. Dunster has advised it would be OK as the wood has been treated and they did say when I ordered that a piece of tarpaulin would be provided and wasn’t. However I think that was more our storage issue than a fault of Dunster’s. We had a very happy little boy on Xmas day and it’s been used as a great base for Nerf battles. The best recommendation from my Dad would be to ensure that you have an electric screwdriver as theirs needed recharging a few times over the course of the afternoon.
Recommended Climbing frame/swing set arrived quickly and seems to be very good quality. Delivery service very good, they took to back garden for me. I paid a handyman to put it up - took him 8 hours. Glad I didn't try it myself!