Ordered the tool shed over the phone very helpful staff member was contacted in a couple of days to arrange delivery which was convenient to me. the following week was arranged i was contacted around 8am and told of delivery time. It was a kerbside delivery and my husband was available to move up the drive. We are very happy with the quality of the tall tool shed which has now been assembled and painted and is not being used for tools but the tall awkward garden sofa and chair cushions! would have liked to have been given the option on which way the door was hung, this doesn`t detract from the quality of the shed which now looks like a short version of our beach hut!