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Dunster House Ltd.
Incorporated. 1994
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Customer Reviews
Rhine Log Cabin W4.0m x D3.0m Ratings
G
Verified buyer
Hello, my name is Mr G West of Perranporth Cornwall. I recently purchased a Rhine Premium Plus log cabin from you, and I am near completion of this marvellous building. May I take this opportunity to praise your entire company for their courtesy and helpful service throughout, and the very high quality of your products. It's been a great pleasure erecting the cabin, and every one of my friends that have seen it agree that it is Quality. I must also praise your delivery driver Dan Green for his hard work unloading, despite the shower of rain we had halfway through. Although he got drenched, he remained cheerful and courteous to the end. Once again, many thanks. I will be recommending Dunster House to everyone from now on.
George West
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A
Verified buyer
Excellent service great product. Delivered by friendly staff. No problem building it. Up in a day. 4 of us. Recommended.
Alan Baxter
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J
Verified buyer
Absolutely delighted... The build quality is superb.... The doors are not as solid as I'd have liked and the internal lock to hold the doors back we replaced but other than that it's fab...
Jan Peacock
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S
Verified buyer
From ordering to delivery to erection of our Rhine log cabin has been nothing more than perfect.Having looked at several makes of cabin I would highly recommend Dunster House for the build quality of their cabins,from the wood to the fixtures and fittings etc.Any one considering buying a log cabin should take a look at Dunster House.
Sandy Wilkinson
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R
Verified buyer
Delivered promptly and had no issues with the construction whatsoever. Log cabin looks great!
R Anderson
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A
Verified buyer
Good quality materials, clear instructions, good support and all at a very competitive price. Would definitely recommend them.
A Jones
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R
Verified buyer
I've made the Rhine Cabin, 4 by 3 version it was just me doing it on a concrete base I had made. It went up mostly problem free and I think the advice of sales staff at Bedford was fair and sensible. If I needed another cabin I'd use the same company as its a turnkey solution, you don't need extras. I went for shingle roof and am pleased with it, far better than felt. Realistically I spent a very full week putting it up then another week painting and adding electrics. Still need to do gutter and floor covering. Great product and am pleased with value and quality.
Ron Deller
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P
Verified buyer
My experience was excellent. Delivered on time, friendly and helpful team. The build is easy. Took me two days. Only needed help putting the door in. Excellent product. No issues. Highly recommended.
P Hibberd
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A
Verified buyer
The product is top quality and was relatively easy to put together. Two people are needed to do the roof but apart from that it can be done by one person. Communication was great, delivery was on time and the driver was polite and offloaded quickly. Would highly recommend Dunster House product and staff at all levels. Summer house is looking good, thank you.
Annie W
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l
Verified buyer
We are very happy with the cabin, quick and easy to build, built it in 1 day leaving to felt the roof the second day and then 5 coats of varnish on the floor 3 coats of preservative externally followed by 3 coats of cabin treatment externally, power and data run to cabin final touch of decking to the front all done in 6 days
luke webb
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T
Verified buyer
I am really pleased with my cabin and the sales advice / after sales have been very helpful.
T Parkinson
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M
Verified buyer
Very helpful and professional service. Delivery was smooth and very patiently handled.
Ms Lucas
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C
Verified buyer
I went for the 45mm Double glazed 4m x 3m as an extra room for my two young girls. Quality of the product was very good and straight forward to assemble. Would recommend.
C Sargent
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T
Verified buyer
Great quality. They were very patient when I had to keep postponing delivery to our new house because of delays in Completion 0f our house purchase.
T Marston-Smith
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j
Verified buyer
So glad that I chose dunster house we couldn't be happier excellent product and was erected and treated in one weekend. My wife is using it as a dog grooming parlour. I insulated with 50mm kingspan then plastic cladding everybody says how good it looks. Anybody reading this review thinking of buying then don't hesitate you won't be disappointed. Thanks dunster house.
james riley
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Dunster House reply
You heard him everyone, don't hesitate! Thank you James!
J
Verified buyer
Absolutely delighted with my Rhine log cabin installed today by Marcin, Fred and Paul of Dunster House. Best quality installation work and product I have seen of any cabin displayed anywhere including other manufacturers costing much more. From James at Basingstoke taking our order right through to today's slick installation I couldn't be more pleased. Fuller review on Trust Pilot.
Jane Barber
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M
Verified buyer
Bought a large log cabin to use as an office. Lots of information given before we bought the log cabin from the friendly, knowledgable staff. It arrived on the day we specified and the delivery guys were really friendly and helpful. We decided to build the cabin ourselves and it was actually very straight forward (although the instructions could have been slightly more detailed). Very happy with the end result, and everyone comments on how lovely it looks in our garden.
Melissa Freeman
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D
Verified buyer
An excellent product, delivered in just over 3 weeks from order placement. The 2 man delivery team were excellent and very helpful (A very worthwhile extra - 2 man delivery). It took a couple of days to put up, then a couple more to put the insulation and shingles on. I choose the double glazing as an option and had it pressure treated which looks great. Thanks for a quality service/Product.
David Grasby
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G
Verified buyer
everything from ordering to delivery went exactly to plan. We are extremely pleased with our summer house. It was erected quite easily with the plan.Would always recommend you.
G Upton
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M
Verified buyer
-great service at Bedford office -clear advice, liked the on screen stuff, got to the price quickly -lucky to go in and get year end offer on log cabin. -Changed my delivery time and everyone was really helpful to fit me in new schedule Impossible to thing this could be better.
Mr Love
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M
Verified buyer
The cabin that I ordered is perfect. My initial order was processed very professionally where I was given lots of information and guidance which helped me decide on the Rhine Plus Cabin for garden. The delivery was on time and all the components were offloaded onto the site and placed exactly where I needed them. I would recommend purchasing from Dunster House to anyone.Their online videos make putting the cabin together an easy and enjoyable experience. Everything fitted together just perfectly. Thank you Dunster House.
Munasi Porter
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A
Verified buyer
I bought a 4x5 log cabin earlier this year.I have been extremely pleased with it as I use it as my dance and yoga studio.I would highly recommend this company,great customer service.
Angelique Chok-nee
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A
Verified buyer
I bought a 4x5 log cabin earlier this year.I have been extremely pleased with it as I use it as my dance and yoga studio.I would highly recommend this company,great customer service.
Angelique Chok-nee
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J
Verified buyer
Very happy with the log cabin. Everything from delivery to completion of build went without a hitch. Now working in it every day.
J Hunter
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P
Verified buyer
Great purchase well pleased Cabin excellent and easy to put up. I was concerned before delivery about some poor write ups about timber quality. In my opinion it was excellent with only a couple of slightly bent logs and near no damage to the tongue & grooved edges. I did have 45mm logs which might be reason as a double groove to lock logs. Generally a few spare bits supplied including one Log & extra floorboard. so as long as proceeding slowl, you have enough to get new replacement for a single bit of impatience causing perhaps a split. Cabin looks really great when complete
Paul .
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A
Verified buyer
Great cabin, well made, easy to put together and a nice cozy place to be. would recommend to all.
A Grewal
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N
Verified buyer
Grade A Quality - Fantastic value for money - its a lot bigger inside than it looks in the photos plus no need for sound proofing as the 4.5cm walls keep most of the sound in i.e for playing music etc - overall very happy thanks
Nicholas Taylor
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C
Verified buyer
We arranged an appointment as we wanted to be shown sheds types that best for us. We bought a shed very pleased with quality and price I doubt if anyone else could beat. Top quality 5 star all the way
C Taylor
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S
Verified buyer
Very high quality product and a very competitive price. Extremely happy with my purchase. The printable assembly instructions provided are awful. Looking at these will leave you more confused than when you started. However, there are fortunately a few youtube videos that can be followed easily and made the task a doddle.
Steve .
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R
Verified buyer
I had the log cabin constructed by the company. It took 2 men 2 days and they did an excellent job
R Dennes
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P
Verified buyer
The Rhine shed is an excellent shed, we are really pleased with it, the 2 delivery men were very helpful in putting different sections in different place as requested. The Assembly was quick and straightforward with all parts fitting neatly and correctly into place. This was assembled by by wife and myself and apart from the roofing insulation boards which are large and heavy we did all the work ourselves. We really recommend both Dunster as a company who responded well to all our enquiries. We do have one moan and that is the instructions. If we hadn't been adept at instructions I am not sure everyone could have followed them. When you allocate the part you want it's fine but the instructions are buried in amongst Geneic instructions and we spent most of our time reading about other shed construction looking for parts relevant to us. Dunster need to put together instructions specific to each shed.
Peter Gaines
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D
Verified buyer
This is an excellent product, very well priced and built of good quality materials. Dunster House erected it for us and everyone associated with our project were polite and efficient. We are very pleased.
David Thomas
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G
Verified buyer
All good from start to finish built the cabin myself with no problems
Gary And Sharon
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L
Verified buyer
We bought our cabin this year To complete our garden overhaul! We wanted a special place to relax in & entertain those special family and friends....it has now turned into everything we imagined....... and much much more. Everybody loves "The Old No7 Bar" in the garden!
Louise Hall
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D
Verified buyer
Our service was from start to finish was excellent .very friendly staff and very helpful . Our Summerhouse was delivered when stated and we are very happy with the quality on the building . I would recommend Dunster House to anyone .
D Neff
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I
Verified buyer
This is just what I wanted ,it was delivered and stacked in my garden I put it together the next week end every thing was spot on can't fault it it is very very good and I am more than happy with every bit of it
Ian Turp
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M
Verified buyer
We are so happy with our log cabin and would recommend to anyone wanting one.we cannot fault dunster house service and their products,we looked around and went for dunstens and my husband and son did it in 2 full days.this is the reason we gave 5 stars well worth the money.
Margaret Curtis
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V
Verified buyer
I Iove my Summerhouse it is very well made I recommend Dunster house
V Chandler
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B
Verified buyer
We are delighted with our 4x3 Rhine cabin. Delivery was very efficient. My husband and 2 mates put it up in a day then it took a day to put the floor in and a few hours to put in the extra window which I round recommend. All pieces were there and it slotted together with no problem. I would thoroughly recommend dunster house cabins.
B Wrigley
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H
Verified buyer
I purchased the cabin to use as a small yoga studio. Luckily my husband is in the building trade so he found it quite simple to understand. Getting the base struts squared up is crucial & a bit tricky. We did not pay for the logs to be treated so did this ourselves - this took several days on & off as every surface has to be treated. Also bear in mind the cost of purchasing the preserver which was approx £100. So you may prefer to have it pre-treated. We were very impressed with how easily the logs slotted together & the ease of fitting doors & windows. We were disappointed with the advice not given about the roofing felt. The salesman knew what the cabin would be usec for and that it would have lights & electricity in, yet he did not say that the basic shed felt would not be adequate. We put this on and then read lots of reviews telling us clearly that shed felt is not adequate. We had to purchase further rolls of underlay & good quality felt suitable for cabins which will be usrd as rooms from Wickes. This added a further £150. We could probably have purchased this from Dunster in the first place ! We were hugely impressed with the guy who delivered the packs. He was really friendly & helpful. We painted the cabin purple as you can see from the photos and everyone has been very complimentary. Overall we are thrilled with this cabin and would be mire than happy for any prospective customer to come and see it and answer any questions about putting it together.
Hazel Tillman
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Dunster House reply
Thank you for your review. We are glad that you are more than happy with your Log Cabin. We must say that we also sell Super Felt and Roof Shingles as an option to protect your cabin’s roof and although we don’t pre-treat the logs you can absolutely buy wall preservative from us with a large range of colours.
T
Verified buyer
Hi, I recently purchased a Rhine premium plus 4 X 3 log cabin and am incredibly pleased with the quality of the product and the fantastic service that dunster house has provided from choosing a cabin to them coming round and installing it. I decided to go for a smaller size cabin in order to save garden space and was worried It wouldn't be large enough to be used as a bar/pub but with a bit of strategic positioning I am happy with the final outcome and look forward to having a drink in it tonight.
Tim Dawson
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A
Verified buyer
Good value product. Fairly easy to construct. Would suggest you take time with that base and make sure it’s right. Would also recommend watching the Dunster House instruction video several times before you start and at the end of day construction. The delivery guys were great, turned up on time and assisted with off loading. Had no problems since construction.
Andy2409t .
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D
Verified buyer
So impressed with my cabin. Fantastic quality it looks amazing and so cozy and warm. I purchased this cabin to work from home in to do beauty therapy. All my clients love it and quality of the wood is fantastic. Very impressed with the service I’ve had with dunster house. Would highly recommend them.
D Casey
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R
Verified buyer
Excellent experience from order to completion All staf were helpful and answered any queries straight away Looking forwards to furnishing the cabin and making the most of this weather
R Johnson
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P
Verified buyer
Just a quick email to let you know how pleased my wife and i are with our summerhouse, the quality is first class and everything went together well. I would also like to give a warm thankyou to your friendly delivery driver Craig who was very helpful and made sure that the delivery was stacked properly and protected from the weather, he is a credit to your company. Yours sincerely, P.J.Sambrook
Peter John Sambrook
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e
Verified buyer
Absolutely delighted with our new cabin, great communication, the men that came to errect it were very good and did a brilliant job would hightly reccommend
elaine lorimer
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C
Verified buyer
We purchased our Log Cabin in February 2015 with a view to turning it into a bar. The installation was carried out swiftly and professionally by the team at Dunster House, then the hard work really began. Once painted inside and out we began sourcing items to furnish it and bring our bar to life. Now we have a fantastic space for all the family to enjoy, as you can see from the pictures, we believe we have done quite a good job!
Christopher Tate
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Dunster House reply
Dear Christopher. Thank you so much for your review and your beautiful photos. You have done an awesome job with the place!
N
Verified buyer
Hi, just had a Rhine cabin delivered, the experience was great. From the guy that took my order to the delivery guys all great!! Even better was the ease of construction to the quality of the finished cabin a day and a half later, great product and superb service.......thank you!!! Best regards Nigel Pearson
Nigel Pearson
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K
Verified buyer
Purchased our Rhine log cabin back in Easter. The delivery was as expected. We paid the extra for the two man delivery which made life easier. Myself and sons erected the cabin ourselves. Didn’t find it too difficult (I am an engineer) but my only criticism would be that the instructions could have been clearer. I feel that someone with little DIY knowledge would perhaps stuggle. Very happy with the end result and would recommend.
K Braybrook
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G
Verified buyer
Great product and good service Been fun building it myself and it great Gerry C
G Cannon
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D
Verified buyer
Very nice log cabin. Fitted it myself following the instructions provided.
D Bibolini
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G
Verified buyer
We are very pleased with our Cabin, it looks great and went together well. We do have three points to remember when buying a cabin ;- 1. The cabins are NOT pressure treated unless you ring up and request this, it is not an option on the website, so you do NOT have 10 year guarantee unless you have this done. We found this out after the cabin was delivered and part built :-( 2. The Instruction Manual is for many types of cabin so can be confusing. 3. We had a few parts missing, but we did not notice at delivery, so check each and every item when it's delivered, Or you will going to Wickes to buy the missing bits like us. The cabin looks great and seems to hold the heat well.
Graham Sims
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Dunster House reply
Dear Graham. Thank you for your review. We do have pressure treated cabins displayed on our website. It's not an option that you'll need to select but it is an entirely different Log Cabin although with the same specifications apart from the treatment. We're sorry that you had some parts missing from your order but you could have emailed our customer service and we would have been happy to help and correct the mistake.
T
Verified buyer
Does exactly what it says on the tin and then some. Could have done with the comfort of a few more shingles though! No pictures as yet - still finishing the surrounding landscape
Tim Collins
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Dunster House reply
Thanks for the review, Tim. Hope you had enough shingles - we do work out the roofing area to provide the right number, with a small number of spares.
G
Verified buyer
After a bit of research I went for Dunster House as they seamed the best out there for the price. It all arrived on the day as specified and after a few days waiting on the weather to get better I started to erect the Summer House. Not having done this sort of thing before I was a bit worried but it all slotted together easily. Although it took me longer than expected, 2 days, this was due to watching your tube videos on how to assemble the house, ensuring I got it right. The Summer House is terrific and have spent a lot of time in it already. I am 100% happy with my purchase and would recommend Dunster house to anyone wishing to buy a quality product.
Gary Graham
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J
Verified buyer
the service was very good
J Faulkner
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