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Dunster House Ltd.
Incorporated. 1994
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Customer Reviews

Rhine Grande Ratings
Graeme Robertson
Jun 25, 2016
Truly fantastic DIY project, with spectacular outcome. The kit is beautifully engineered, and genuinely simple to erect with basic DIY competences. The rapidpad foundations were a complete treat compared with the alternatives of ground levelling or pouring concrete, and the wall components build together as neatly as well-known children's building blocks. Although fitting the roof and shingles takes a lot of time and more nails than you might care to think about, the finished product is both elegant and satisfying! I'm truly delighted with my new "shoffice", and everyone who's seen it has commented on the quality of the kit.
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Jim Dixon
Jul 03, 2014
Excellent, very comprehensive kit. Went up very easily and in a lot quicker time than we imagined, but a little surprised that we had to cut the two 'supplied' windows out of the main building ourselves, whilst in the 'optional' extension they were pre-cut……Didn't use the supplied boarded roofing (so have loads of lumber left over) as fitted a steel insulated roof. Overall a good buy, though initially concerned with some warped long lengths however they posed little problems during erection in reality. Fitment of appex sections to top wall boards left unacceptable gaps but easily covered with supplied beading! 9/10 JIM
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Allyson Milton
May 13, 2015
I would like to say that both my husband and I are thrilled to bits with the quality of our garden retreat. It has brought us a lots of pleasure and we love sharing evenings in it with our family and friends. I would like to say a big thank you to everyone at Dunsterhouse for making one of our dreams come true!
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Edward Cree
Nov 28, 2018
After reading such negative views I nearly went elsewhere for my garden cabin. I am so pleased I didn't. From first entering the show room and looking at the products, to actual delivery of my Rhine Cabin 7x4m, Dunsters have provided a really great customer service. Henryk helped advise on the foundations I needed, the construction, the insulation and whilst I 'ummed' and 'arred' over a few months he was always on hand to amend or revise the quote to suit me. The two important things are a really flat base and an appreciation that wood is a natural product that will swell and contract. I got builders in to do a flat base and they also built it for me in about 3 days. Its perfect for my three boys to grow into their teenage years especially now its heated and lit. Payment was a slight problem as my card initially failed but despite this Dunsters were helpful and resolved the problem. Delivery turned up on time, the guys helped explain what was what and a few tips on assembling the cabin whilst I helped unload. I had a quick question whilst assembling the cabin and Henryk was on hand to answer a simple question for me. The builder was impressed with the quality of the wood and instructions. Well done team Dunster - don't be put off by others negativity and enjoy your cabin or summer house.
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Neil M
Apr 24, 2019
Great, love my cabin, well made and the installers were wonderful friendly and efficient
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D Ash
Jul 23, 2019
Delighted with prompt delivery. Very helpful efficient delivery woman. Really impressed with the quality of the product. Chuffed with the spare pieces, was able to pick and choose and not use some of the more warped pieces. (I appreciate with a wooden product of this size/nature you will always get some pieces that are a wee bit warped). Only criticism was perhaps the clarity of the instructions. Some of the sizes of bolts etc contradicted what was in the packing list. Plus you kind of had to jump back and forth in the instructions, plus because I ordered a 7 x 4 I had heaps of different paper work and lists as I didn't realise it came as a cabin plus an extension.
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