We have purchased 2 buildings and a gazebo for our hot tub, excellent quality and price, we are now thinking of buying a car port. Highly recommend them. And their installers are extremely helpful, polite and efficient Ros from Newbury
I haven't seen any cheaper offers from other suppliers. Delivery happened at the time and date agreed. Quality of product appears to be good and no splits, damage or missing parts. Building it was easy enough and dare I say it good fun. Due to short winter days I took a couple of weekends. Looks great and I am sure we will have many happy times in it. Overall a great success without any concerns at all.
The customer service when ordering our gazebo was very good. Delivery was not so good, no phone call was received on the day to advise of a time and once the materials were unwrapped and taken off of the lorry the rubbish was left in a pile on the drive for us to throw away. The construction of the gazebo was quite straightforward but we were a family of 5 including DIY/surveyor experts. We were not confident in felting the roof so arranged for some quotes, four companies would not fit what Dunster House recommended and supplied, their reasoning was that the material would only last a year or two. We have now had to pay out for materials that will last, protect and preserve the gazebo. An email was sent to Dunster House regarding the roof material provided however they have not yet responded. Overall, we are happy with the end product but disappointed that Dunster House would recommend and sell material not fit for purpose.
Everything perfect from logistics to assembly,all good delivery and quality,many thanks,does what it says on the tin,i assembled it on my own with a little help from my wife,happy days.thanks Derrick Davis,Lincoln.
Excellent service from 1st phone call to on site delivery. Assembly instructions very detailed and easy to follow. If you are looking for a Quality product look no further. Now completed really pleased a joy to build (3.2x3.2 Centaur Gazebo)
Excellent Quality Product and Service. The kit arrived on the day planned, two helpful guys unloaded onto the drive / garage as required. All the kit was present and instructions were very clear and concise as to how to put it together.
Absolutely love our gazebo, it has created a whole new space in the garden. The whole experience was seemless, from ordering to having the first G&T in it - in fairness though I didn’t have to build it, hubby did. The quality of the materials is excellent and they ensure that you have plenty of materials to assemble. Would definitely recommend.
Centaur gazebo delivered on time, unloaded to location, complete with no damage, no parts missing or faulty. Erection instructions clear but had to look up the installation of the shingles on line. Took me and a friend both with correct tools and building experience, a part day to erect main structure and then another 3 or 4 days on my own to lay the roof, shingle and finish off.
From visiting the showroom at Liverpool to delivery, the whole process was seamless. Good prices, good service and knowledgable, friendly staff. The only downside is that it took considerably longer than the estimated 2 days to build. Having said that the finished building is brilliant.
We ordered the covered square gazebo. Pack was easy to follow, took 2 days to put up and it looks amazing. We had compliments all summer. Can’t wait to start using it again when the weather gets better. Great value, easy to build and looks much more expensive than it was - bargain !
I was advised that the build could be done by one person in a couple days it took two people (professional builders)two days.not including the roofing.the salesman also said it did not need fixing to the ground,it needs a concrete base. I am very pleased with the overall design and the wood is of better than expected quality. I would recommend this product without hesitation. Just don’t believe all the salesman tell you!
Having read some of the reviews on line I was sceptical about ordering from this company. However, liking the product, (Centaur Gazebo) I contacted to firm to discuss. My review here is for the excellent advice and service I have received from a member of the sales team, Ann Young. Answered lots of questions and could not have been more helpful. I am now hoping that the product and delivery will be up to the same standard.
Good quality timber (but some pieces a bit warped). Does require a good level of DIY ability to erect and a good toolkit. Overall very satisfied with the finished gazebo which adds a whole new dimension to the garden.