05 July 2024

Despatch Clerk


We are currently looking for a Despatch Clerk. The ideal candidate for this position will need to be flexible, well organised and able to cope under pressure, having excellent communication skills in order to liaise with customers over the phone to arrange delivery of goods. Good geographical knowledge is essential with the ability to plan economical delivery routes.


Established in 1994, Dunster House Ltd is a growing family run, international business currently employing over 420 people across our 11 UK sites.

With 30 years of designing, manufacturing and retailing garden lifestyle products we are proud to be garden building specialists and distribute our products on our own fleet of vehicles to our customers.


This job is based out of our Bedford Branch – MK41 0LF

It is essential that the successful person has experience in office administration as they will be required to update the despatch diaries, prepare delivery notes two days in advance, process balance payments via card net terminals and updating on the in-house NAV system to show the balance has been cleared.  Other duties will include checking stock for orders both booked and not booked, answering incoming phone calls and liaising with other branches to swap stock around on transfer orders.


Normal hours of work are Monday – Friday; between 07.30 – 18.00 on a rota basis; Saturdays 09.00 – 17.00 also on a rota basis. (approx. 1 Saturday in 10)



  • Right to work in the UK



  • 29 days holiday including Bank Holidays


Starting Salary: £24,000

To learn more about us, visit here to see our overseas factories, as well as our links to non-governmental organisations and Corporate Social Responsibility.