Very good quality product

The delivery was on time and the guys dropped the kit off as agreed to the driveway. Personally I would have preferred the roof planks to have been supplied as longer lengths and then had them to trim to the correct lengths. This would have made any slight alignment errors easier to deal with. All in all the build went well considering this was style first time I had attempted the fitting of roof shingles.

Cabin Build

Excellent cabin - good size - good quality - value for money. As a previous review stated the longest time was spent trying to identify the floor pieces (Some ID labels would not go amiss), and laying them completely square. The rest of the build was very straight forward. Day 1 - we managed to get the building up and roof on. This took a little over 6 hours. Day 2 - doors on, insulation and floorboards laid and trim completed. Unfortunately due to our excellent summer weather we couldn’t EDPM the roof or paint the cabin for three more day’s. All in all your looking at three days to build and paint the building.

Good quality and easy to build

Good quality timber, comes with instructions and screws. Easy to build so long as you make sure you get the base square (that was the tricky part). It would’ve been ideal if the posts were higher (we swapped for taller ones at b&q). Also could’ve done with the option of paying extra for post fittings. Slightly annoyed the price was reduced by £80 within 2 weeks of buying.

Great Cabin * Great Price * Great Service

From the start Dunster were amazing, giving advice on the base and all my requirements. Delivery was within the 6 week window and the company phoned the week before to sort a date. Delivery was to the drive, the lads who dropped it off were punctual and polite. Couldn't of asked for more from them. The build went really well. Laid all the parts out in size/shape and had at it. Longest part wad getting the base square but once that was done the build was flying. Took me (43) and my dad (68) around 6 hours to get the walls up and nail the roof down before calling it a day. Next day I sprayed it (twice) and felted the roof, all in all around 6hrs on my own. On the Sunday I fitted the UPVC windows, door and trimmed the inside (8hrs) I have no prior experience, it really was that simple. I spent a the weeks prior to it arriving watching YouTube videos and reading the instructions which probably helped alot. Had a couple of twisted pieces but was content I'd pull them straight as I built up the walls..... it worked out in the end. I did keep all the wood covered from the sun as I built it though to avoid any extra warping. All in all a great service and solid cabin. If I can add pics i will. Well worth the money! Came in cheape than everywhere else and had thicker walls.

Stephanie Clancy

Absolutely love our home office. It wasn’t the easiest to assemble and ideally you need someone professional to assemble it for you or help build it but the instructions are clear and easy to follow. The quality of the materials is good and we were able to find a work around for two small pieces of timber that were warped – probably from sitting on our lawn in the sunshine for too long. Customer service was good and the delivery went as planned. The office itself is snug and lives up to our high expectations. Really delighted with it.

Danny Dartnaill

Ive recently finished installing a Helena Garden Office in my back garden. Its just what I was looking for in terms of size/quality and very good value for money although i note that the price has gone up somewhat in the last few months due to demand. I paid extra for the anthracite grey windows and door which was worth the additional few hundred pounds as it does look classier in my opinion. Ordering was easy, which I did over the phone and then with follow up emails. The company was very good at keeping me in touch about estimated production and then delivery times, they actually called to offer delivery 2 weeks earlier than planned but i didnt have the space to store the materials safely so declined. I put down a 300mm base, half MOT1 and half concrete which is plenty for the job, probably overkill but i wanted to be sure. Construction was ok – the instructions are pretty good (they do need some careful consideration in places, particularly the roof and flashing). Im an accountant not a builder but i was able to do most of it by myself, you do need pretty strong DIY skills though I would say. I did have a problem in that one of the wall panels they delivered was the wrong size and because the units are manufactured abroad it was going to take 4-6 weeks to get a replacement. They did however agree to absorb the cost of a carpenter i know to adjust the panel and retain the waterproof membrane. The insulation is good, i have a small oil filled radiator set to 18 degrees which keeps the space cosy. Worth thinking about electrics prior to beginning the build so that you can hide any cables, lights, wires etc in the walls. I also installed a remote control sensor in the house so i can turn on the lights before walking down the garden. I bought some flat panel LED lights for the ceiling which are brilliant and very low profile. Ive added a bit of extra decking around the front and sides to hide the base and put some guttering on the back to stop the rain from dropping onto the slab unnecessarily. All in all great value for money and highly recommended, even at the slightly higher price.

L Dukes

The customer service was good. They were helpful when answering questions about the home office I asked about. When I made the purchase it was well organised and on time and the delivery guys were friendly. The office came with very detailed instructions which you need to print out but the challenge was that no marks were added onto the parts so drilling was a bit hair raising. There was little room for error so maybe either pre drilled holes or clear marking would have saved time by 25-30%. Two people minimum are needed and you need to know what you`re doing. Fitting electrics and heating for winter months you`ll need. The build quality was good and I`m pretty satisfied now I`m settled in.

C Barnes

Great service from start to finish. We ordered a garden office building. We were kept informed about delivery all the way (& it wasn’t a long lead time either) and the two delivery drivers were very helpful and friendly. The instructions were very accurate and hubby and son got the building completed in the time suggested – I think they saw it as a challenge! Really pleased with the end result – I can’t wait to move in. Thank you Dunster House.

Delivered quickly

Delivered on time. Really pleased with the quality. Son loves it!