Help Centre
Welcome to the Dunster House Help Centre. Here, you will find all the information you need when it comes to buying and maintaining a garden building or structure. By with confidence when you make an informed purchasing decision and rest assured that you are buying from industry experts.
Please note that we do not have physical show sites where our products can be viewed.
Find the Information That YOU Need
Search through our Help Centre for the information you need. From garden building maintenance, product information to customer service contact details, find what you need right here. If at any point you can’t find what you need, speak with one of our experts who will be more than happy to assist.
FAQs
Before you Buy
Welcome to the before you buy page. Here we answer questions such as where we deliver to, do we offer finance and what base your garden building needs
Building Regulations & Planning Permission
Learn more about log cabins and whether or not you need building regulations and planning permission for garden buildings.
Customer Service
Search our commonly asked questions to find out how to reach us if you have an issue with your product or our service.
Delivery
Are you unsure about what happens when we deliver our products? Get more insight from our FAQs.
Dunster House FAQ's | Frequently Asked Questions
Welcome to our FAQ’s page. Here you can see answers to our most asked questions, such as the best wall thickness for cabins & how to get spare parts.
Help & Maintenance
Welcome to our help and maintenance page, here you will find articles based on the features of our products how to maintain them.
Log Cabins
Welcome to our help & maintenance page for log cabins. Here you will find information on our log cabins and how to maintain them.