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Price Promise

At Dunster House, we know that we can offer the best quality at some of the most competitive prices. Because we are so confident of this, we have a promise to make to you. You won’t find equal products to Dunster House’s elsewhere for less. If you do, we will try to beat it by 10%. If you think you have found a product on a competitor’s site that is cheaper, get in touch and we will see what we can do.

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Follow these simple steps:

  1. Check that the product is comparable to one of our products eg. same size and specification
  2. Make sure that the prices include any promotional discounts, and exclude any extras and services such as delivery or installation. Also, make sure that delivery is available by the competitor for your location.
  3. Fill out a quick form here to help us compare the product
  4. Fill out the Contact section below including the link to the product on the competitor’s site.
  5. Be sure that the link shows an advertised price that you wish for us to beat.

Only one price promise is redeemable per household. We will not price match against our own products. We reserve the right to refuse this offer at any time.

There are several ways you can get in contact with us. You can phone us on 01234 272445, send us an email to [email protected] or leave us a message using this form, and our friendly and professional sales team will get back to you as quickly as possible.

You can also check out our Help Centre if your query is product related. Alternatively, please an email to our customer service team with a detailed explanation of your query and any substantiating evidence such as photographs which may help our team understand and resolve your issue quicker. Our team are available at: [email protected]