All of our products are delivered using our own fleet of vehicles, not sub-contractors. We have a large number of vehicles dedicated to delivering our quality products so we can guarantee maximum care is taken during the delivery process. Our products come flat packed, as shown in our delivery section
With our Assisted Delivery Service, goods will be delivered to the first point of contact at the front of your property e.g. on your driveway. This must be within 20m from the delivery vehicle (Safely Parked at Kerbside). Our team will be responsible for assessing the risk of carrying out an assisted delivery upon arrival at the property. If they feel that there is no clear access as stated above, they will have to leave the items at the kerbside.
We will not carry items through a house or any decorated property. The drop point will be the first external location met between the vehicle and the property. There must be suitable road access to the drop location, with no parking restrictions e.g. double red/yellow lines, parking bays, bus stops etc.