Facebook Pixel
Contact Us
Email Us
Brochures
Customer Login
Your Basket
Saved Products
Dunster House Ltd.
Established 1994
Search results
Lines open until 8:00PM
Our Customer Log In Area

How to use the Dunster House Customer Log In Area

 

To access your order information, make a payment and your PDF Installation Manuals you will need to go onto our Dunster House Ltd website and log into the Customer Log in Area circled in red below.

 

Our Customer Log In Area - Dunster House Website - Sign in to Account

 

If you are viewing on a PC or laptop, you will then be greeted by the pop-up message, as shown below:

Our Customer Log In Area - Dunster House Website Pop Up Message

On this pop up message click on “here” and you will be taken to another screen to enter your order number and your email address, as shown in the example below:

If you are viewing on a mobile device, enter your order number and email address straight away.

 

Our Customer Log In Area - Dunster House Website - Enter your Order Number to Sign in

 

Here you must enter either:

 

  1. Your QUOTE number (if it is still a QUOTE starting SQ***** on NAV and you wish to pay online for this) and also your email address.

OR

 

2. Your ORDER number (if it is now an order starting SO****** on the system) and then your email address.

 

*IMPORTANT* the email address you enter HAS to be the same one we have entered onto our systems.

 

  • Once you have entered the CORRECT details, Quote/Order number and email address you will then be sent a password to your email address.
  • At this point you must click on the “Back to menu” button in the bottom left hand corner. *Do not click on the back arrow at the top of your screen as if you click on this then it will cancel out the password that has been sent to your email address and you will have to restart the whole process again.
  • By clicking the “Back to menu” this will take you back to the page you will now be able to enter your new password (sent to your email address given).
  • You will need to exit out of the pop up box that appears again at this stage:

 

Our Customer Log In Area - Dunster House Website Pop Up

 

Once you have cleared the pop up box you can then enter your quote/order number and the new password you have received to your email address:

 

Our Customer Log In Area - Dunster House Website - Enter your Password

 

If you lose or forget your password you can request a new password through the log in area as many times as you want to, it will only be sent to the email address you have provided us with from the start.

Subscribe to our newsletter!
Subscribe to our newsletter!