To access your order information, make a payment and your PDF Installation Manuals you will need to go onto our Dunster House Ltd website and log into the Customer Log in Area circled in red below.
If you are viewing on a PC or laptop, you will then be greeted by the pop-up message, as shown below:
On this pop up message click on “here” and you will be taken to another screen to enter your order number and your email address, as shown in the example below:
If you are viewing on a mobile device, enter your order number and email address straight away.
Here you must enter either:
2. Your ORDER number (if it is now an order starting SO****** on the system) and then your email address.
*IMPORTANT* the email address you enter HAS to be the same one we have entered onto our systems.
Once you have cleared the pop up box you can then enter your quote/order number and the new password you have received to your email address:
If you lose or forget your password you can request a new password through the log in area as many times as you want to, it will only be sent to the email address you have provided us with from the start.