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Jamie Thompson

Product: SquirrelFort Climbing Tower

Excellent service from start to finish. Everything arrived on time and communication was really good. I labelled all the wood to make it easier to follow the instructions, which worked well. I followed most of the instructions myself, but an extra pair of hands was really welcome when attaching the steps and monkey bars together, due to the height. All of the wood is really good quality and has been properly treated, so should last well. The final result is an extremely robust park, which my boys are thoroughly enjoying! Would definitely use DunsterHouse again! Great work.

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nick yeaman

Product: SquirrelFort Climbing Tower

this was delivered promptly and drivers helpful, great quality, good value, well built, strong and sturdy easy to put together with detailed instructions, my kids love it.

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Mike Horton

Product: SquirrelFort Climbing Tower

Excellent product, well designed, with good instructions. It does take a while to construct - don't believe the reviewer who said he did it in an hour and a half - he must have had a team of 6! It took two of us five hours, but this is inevitable as you've got to pre-drill two or three hundred holes. The instructions are clear to follow and the quality of the parts is high. The only area that could be made much easier is the roof, which is awkward to get square and tight. If it could be provided exactly the right length, with pre-sewn pockets in the ends to slide the fixing timbers into, it would make life much easier. That said, the finished fort is brilliant and represents very good value for money. My grandchildren absolutely love it! Highly recommended.

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elizabeth fuller

Product: Utopia 200 Gazebo

Love it really good value for money. My husband put it together in an hour. Couldn't beleive how quick it was delivered and delivery man really nice. Would recommend this company.

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elizabeth fuller

Product: Utopia 200 Walled Gazebo

Love it really good value for money. My husband put it together in an hour. Couldn't beleive how quick it was delivered and delivery man really nice. Would recommend this company.

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elizabeth fuller

Product: Utopia 200 Glazed Wall Gazebo

Love it really good value for money. My husband put it together in an hour. Couldn't beleive how quick it was delivered and delivery man really nice. Would recommend this company.

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elizabeth fuller

Product: Utopia 200 Walled Gazebo Half Height

Love it really good value for money. My husband put it together in an hour. Couldn't beleive how quick it was delivered and delivery man really nice. Would recommend this company.

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elizabeth fuller

Product: Utopia 200 Louvre Wall Gazebo

Love it really good value for money. My husband put it together in an hour. Couldn't beleive how quick it was delivered and delivery man really nice. Would recommend this company.

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Jackie Williamson

Product: Leviathan Open Chunky Gazebo

The gazebo is very good value for money the wood and sturdiness of it is first class so overall pleased with our purchase. A couple of things however have annoyed us unless we have been unlucky the roof and trying to speak to Customer service. The gazebo was erected by two qualified contractors but after one day on the job things were not going well with the roof, the wood didn't fit properly and the gaps were too big so that nails were coming through the ceiling and not going into wood joints. When we measured the wood at least half of them were not the correct size so they were never going to join properly after several attempts to speak to someone and sending pictures we would have replies by email no one would actually speak to us which was very frustrating, we asked someone to come out and inspect the roof as were not happy but they said no as we had not used their workmen so it was left for a week before putting the tiles on, unfortaunatly in the end we gave up as we were not getting anywhere and water was leaking though onto our Spa and we couldn't risk anymore damage as wood stain was staining our spa cover so we paid the guys another half a days labour to do the tiles. Such a shame as the top central tile looks a bit awkward as it could have done with a metal central cover and the inside ceiling still has nails poking through but we have accepted now. Such a great product but after sales not so good.

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Was this review helpful? 6 28 View Product


Jackie Williamson

Product: Leviathan Open Chunky Gazebo

The gazebo is very good value for money the wood and sturdiness of it is first class so overall pleased with our purchase. A couple of things however have annoyed us unless we have been unlucky the roof and trying to speak to Customer service. The gazebo was erected by two qualified contractors but after one day on the job things were not going well with the roof, the wood didn't fit properly and the gaps were too big so that nails were coming through the ceiling and not going into wood joints. When we measured the wood at least half of them were not the correct size so they were never going to join properly after several attempts to speak to someone and sending pictures we would have replies by email no one would actually speak to us which was very frustrating, we asked someone to come out and inspect the roof as were not happy but they said no as we had not used their workmen so it was left for a week before putting the tiles on, unfortaunatly in the end we gave up as we were not getting anywhere and water was leaking though onto our Spa and we couldn't risk anymore damage as wood stain was staining our spa cover so we paid the guys another half a days labour to do the tiles. Such a shame as the top central tile looks a bit awkward as it could have done with a metal central cover and the inside ceiling still has nails poking through but we have accepted now. Such a great product but after sales not so good.

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Was this review helpful? 6 28 View Product