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Laura and Brian Bull
This is just to let you know that we are very pleased with our Summer House 2.5m Vantage. The quality is outstanding for the value and I am sure we will have many hours this summer and many more to enjoy it. Many thanks.
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Bill and Bernie Coughlin
What can I say? It takes something special to impress my wife because she is so fussy. It has to be stylish, good quality, look good and easy to put together so she does'nt have to put up with the groans from me. She is absoluteley delighted with the Summerhouse. Even the neighbours came round and said how fantastic it was. Really plush. Delivery was spot on and the driver helped me put the parts onto the drive. Ive just run mains to it and when the lights are on at night it looks great. Thank you very much.
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Lynn Vernon
Thought the Summerhouse was of very good quality for the price and was quite easy to install.
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Jonathan Powers
Delighted with the Vantage 250 - and your speed of response to a damaged component. It was all very easy to put up once I had done the proofing and painting. I made some modifications which may be of interest. (1) I used a long bolt through the centre of the roof to secure the finial - this clamps things down without making holes in the shingles. (2) I insulated floor, roof and sides with 40mm polyurethane and then added internal cladding - this keeps it wonderfully warm. (3) I used flash-band around the base and the concrete plinth to prevent any water penetration. (4) Though the Georgian bars are excellent, the view is so good without them (delighted the windows are real toughened glass!)I'm afraid we're going to use them for something else. Meanwhile I have recommended your list to a friend -outstanding value for money (which means it's still cheap if you want to put in the extras I've mentioned).
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Roy Clare
Just to thank you for the prompt and efficient delivery of our new summerhouse on Saturday. Spent yesterday building it; it is now up and running. Impressed with your service, with the helpful driver who delivered and with the product itself. Very many thanks, and warmest congratulations!
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Cathy Mawson
Well you asked for my opinion so here goes! I have no gripe regarding the delivery and the customer service of staff who work here my problem is all about the quality of the product. My husband spent weeks filling holes and splits and rubbing down the extremely rough surface of the wood. The attention to detail and workmanship was appalling. The glass is not safety glass so beware if you have children. We had to spend over £100.00 on safety film to make it safe for my child. The summer house looks ok now it has received some considerable attention but my husband could have made one form scratch much cheaper, a lot quicker and to a much higher quality.
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Alison Pike
Just want to congratulate Dunster House and their team on the exceptional quality and service we received. We are highly delighted with our summerhouse which has completely transformed our garden. Mr and Mrs Pike
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John Wallis
Very high quality and easy to put together. We looked all over before choosing this one. My wife is very pleased with the look and finish now all we need is a sunny summer.
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Alec Beattie
Purchased in April 2009 & assembled myself. Pleased with final result. A few areas that could have been improved. 1. Approx 600 screws/nails of different sizes delivered in ONE bag! The 6 different sizes were correct in number but obviously would have been better delivered in 6 separate bags! 2. No specific instructions given for laying shingles on the hexagonal roof design. Instructions given/ supplied were for a conventional roof with one ridge. Specific instructions were expected and requested but didn't exist. This was a major disconnect for self assembly.Trust you've already improved your product?
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Jonathan Detheridge
Roof didn't fit so we had to add extra batons to put it together. Ran out of roof shingles too and had to source more locally to finish the job. Ball top finial is purely decorative and you have to screw it into the roof through the metal to fit it when you would have thought it screwed through the roof and was secured inside. Customer service was non-existent and wanted nothing to do with it. Erection took three of us about two days so make sure you've got a posse of handymen to help. Shame really as we really like it now it's finally up. Chances of this review being published. Slim.
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