We ask that somebody is at home and available from 8:30am to 7:00pm on the day of delivery to accept the goods. If, for whatever reason, you need to go out, then please make sure that somebody else is at home and able to accept and sign for your delivery. The delivery must be accepted and signed for by an authorised person, we are unable to just leave the goods on your property without someone present.
If there is nobody available to accept your delivery, you will be charged a redelivery fee and be given a new delivery date. For more information on our delivery terms and redelivery fees, please see our full terms and conditions.
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