You can cancel your order with us either by email to firstname.lastname@example.org or by post: Customer Services, Dunster House Ltd. Caxton Road, Bedford, MK41 0LF.
Your right to cancel your order extends for 14 days after the items have been delivered, unless you have altered the items in any form. The goods must be returned no later than 14 days after the day on which cancellation is made, and must be in their original condition. Refunds are within 14 days, with returns at the cost and risk of the customer.
There are some exceptions, so please carefully read the full details of our Returns Policy
Our cancellation and returns policy is as per the Consumer Contracts Regulation. Your statutory rights will not be affected.
Search Dunster Help Centre