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Dunster House Ltd.
Incorporated. 1994
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Lines re-open tomorrow at 9:00AM
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Toilet Cubicle
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Product Features
Does the toilet door lock?
Yes. You access the toilet cubicle through the single timber door which is fitted with a strong door handle and a one point locking system.
What are the dimensions of the cubicle?
The cubicle is approximately W1.5m x D1.2m with a height of 2.03m. Internally it is 1.8m2.
Can I plumb my toilet in?
Yes, you can fit the toilet into a plumbing system, as well as use it as a portable toilet.
What material is the toilet and basin made of?
The toilet and basin system is made of HDPE PP, a highly durable and quality plastic which is easy to wipe clean and maintain.
Is the toilet seat adjustable?
Yes. The toilet seat lifts up to a maximum 90 degree angle.
How do you dispose of the waste?
Simply dispose of the waste by removing the cassette via the rear exterior of the log cabin. This area is closed off with a sliding WPC hatch ensuring a clean and tidy finish. Lift the cassette using the handle that has been moulded into the plastic to ensure ease of handling. Alongside this, there is a colour-coded indicator on the front of the toilet basin which will change to inform you that the cassette is getting full, and may need emptying. Once you have taken the full cassette from the hatch, rotate the orange spout and empty the waste either to a domestic toilet or a legal waste ground.
How large does the hatch need to be?
An aperture of approximately 43cm x 34.5cm needs to be carved out on the exterior rear end of the log cabin, where you can then gain access to the water disposal cassette. There is a WPC sliding plate that needs to be fitted between the uPVC hatch framing to ensure the hatch can be opened when required and closed when not in use.
How much water does the fresh water tank hold?
The tank holds a large total of 17 litres of fresh water, which you pour into the white inlet that is located on the base of the water basin.
How do I flush the toilet?
The flush mechanism of our John Toilet works in a way to reduce water waste. The water you have used to wash your hands then travels through to the toilet which you then flush using the orange button, or the manual plunge which is located beside the button.
How do I wash my hands?
In order to wash your hands, you use the large black foot pedal that is on the base of the basin. This will release 220ml of water in one pump, which roughly equates to 70+ handwashes per full tank. There is also an internal 3 litre soap dispenser which you fill up with your chosen liquid soap. To release the soap you need to pump the dispenser which will then release 1ml of soap. Alongside the hand pump, there is a small hand towel rail too.
What can I use to clean my toilet, waste cassette and basin?
As the exterior is made from HDPE PP and the interior bowl is stainless steel you can use any form of toilet bleach, multipurpose spray or wipes to clean the toilet and the water basin. The waste cassette is also HDPE PP which can be cleaned using similar products and warm water.

Where possible, additional extras ordered separately will be delivered using a third party courier or even Royal Mail parcel delivery for small items.

This will not always be possible when items are large or require specialist transport such as timber treatments. In these situations, our Despatch department will contact you to arrange a delivery date and delivery charges may be incurred.

Important Notice for All Customers Regarding Measures During COVID-19 Outbreak


During the period of uncertainty surrounding the coronavirus pandemic, Dunster House is continuing to follow the official guidance from the UK Government and Public Health England in order to ensure the safety and security of our customers and our staff.

We are continuing to operate at full capacity in terms of our Dispatch and Delivery Service, however we will be implementing some temporary measures in order to minimise the need for contact between our staff and our customers, particularly those customers who may be self-isolating or in quarantine.


Please see responses to any questions that may be asked below:

Q: Will my goods be delivered during the COVID-19 period?

A: Yes. We will be delivering all orders whilst also limiting the contact between customers and delivery staff.

Q:  How will you make sure that social contact is adhered to during deliveries?

A: We are taking serious measures to maintain the Health and Safety of both our customers and staff members and will therefore ensure that our delivery drivers maintain a respectful and appropriate distance during delivery.

Q: What happens if I (the customer) am self-isolating?

A: If you are self-isolating and wish to avoid all contact with our delivery drivers, then please inform our Dispatch Team when you receive a call to arrange your delivery. The driver will then place the delivery paperwork through the letter box for you to check against the product. You can then leave the signed paperwork copy on the delivered goods and return to your property whilst the driver remains in the vehicle.

Q: What are the terms and conditions of the delivery?

A: The rest of the terms of delivery remain unchanged. Namely, the drivers will unload your goods from the kerbside and deliver to the front elevation of your property only, such as a driveway. In most cases, parts will be unloaded separately meaning that the delivery can take some time.

Q: Where can I find more information?

A: If you have any questions regarding your delivery, you can telephone our Dispatch Team. Contact details for the Dispatch Team of your nearest branch can be found on your order confirmation. If you need to track your delivery or access your manuals in advance of your delivery, you can visit the Customer Log In Area of our website https://dunsterhouse.co.uk/customer-login-area/log-in

Thank you for taking the time to read about our terms and advice during this period. We hope you can enjoy your Dunster House garden product for many years to come.

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