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Carol Rawson
we cancelled this order and are still waiting for a refund of the balance £16.99 of our deposit! We would really appreciate it if this could be refunded urgently as we made a mistake ordering the gazebo, and cancelled within an hour of placing the order. As Dunster is a respected company we look forward to hearing from you soon.
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Carol Rawson
we cancelled this order and are still waiting for a refund of the balance £16.99 of our deposit! We would really appreciate it if this could be refunded urgently as we made a mistake ordering the gazebo, and cancelled within an hour of placing the order. As Dunster is a respected company we look forward to hearing from you soon.
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Was this review helpful? 6 28 View Product
Angela Calvert
Excellent product, would highly recommend.
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SALLY ROFF
Wonderful product - we are thrilled to bits with the quality and appearance of this summerhouse, and for us it was well worth the extra expense to have it built by the Dunster House team. From the start of the ordering process to delivery and erection, there was nothing but efficiency and help.
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Jill Moody
It looks lovely. However, we were not made aware that it would need painting and that the paint should not be applied until the temperature is above 10 degrees C - it was delivered to us in January!
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addingtons david dillon redmile
i am having to take them to court as they do not understand that the gazebo they sold at the size advertised is not in fact that size and my hot tube does not fit in
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Matthew Dale-Evans
Excellent Gazebo but its not for the faint hearted this! Gazebo arrived safely all in individual bits which you have to put together which takes several hours (2 men - 1 day). It definately needs two people to erect it safely. Its very well made, the instructions are very good and the construction quality is absolutely superb but its all down to how well you put it together which needs some good practical skill & tools (preferably power tools). I chose the individual shingle felt tiles for the roof, they look fantastic and are excellent quality (30 years life) but to do the pyramid roof properly takes several hours again (2 men - 1 day). So thats lots of hours! The tiles come with rubbish instructions so read mine : gauge the correct number of tiles to use each side without running out! Peel off the sticky plastic undersheets before tacking onto roof in a constant over lapping style and use longer 4-6 inch screws for the roof struts. The heat of the sun should stick them all together!
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Was this review helpful? 7 28 View Product
Matthew Dale-Evans
Excellent Gazebo but its not for the faint hearted this! Gazebo arrived safely all in individual bits which you have to put together which takes several hours (2 men - 1 day). It definately needs two people to erect it safely. Its very well made, the instructions are very good and the construction quality is absolutely superb but its all down to how well you put it together which needs some good practical skill & tools (preferably power tools). I chose the individual shingle felt tiles for the roof, they look fantastic and are excellent quality (30 years life) but to do the pyramid roof properly takes several hours again (2 men - 1 day). So thats lots of hours! The tiles come with rubbish instructions so read mine : gauge the correct number of tiles to use each side without running out! Peel off the sticky plastic undersheets before tacking onto roof in a constant over lapping style and use longer 4-6 inch screws for the roof struts. The heat of the sun should stick them all together!
Verified order
Was this review helpful? 6 28 View Product
Matthew Dale-Evans
Excellent Gazebo but its not for the faint hearted this! Gazebo arrived safely all in individual bits which you have to put together which takes several hours (2 men - 1 day). It definately needs two people to erect it safely. Its very well made, the instructions are very good and the construction quality is absolutely superb but its all down to how well you put it together which needs some good practical skill & tools (preferably power tools). I chose the individual shingle felt tiles for the roof, they look fantastic and are excellent quality (30 years life) but to do the pyramid roof properly takes several hours again (2 men - 1 day). So thats lots of hours! The tiles come with rubbish instructions so read mine : gauge the correct number of tiles to use each side without running out! Peel off the sticky plastic undersheets before tacking onto roof in a constant over lapping style and use longer 4-6 inch screws for the roof struts. The heat of the sun should stick them all together!
Verified order
Was this review helpful? 6 28 View Product
Matthew Dale-Evans
Excellent Gazebo but its not for the faint hearted this! Gazebo arrived safely all in individual bits which you have to put together which takes several hours (2 men - 1 day). It definately needs two people to erect it safely. Its very well made, the instructions are very good and the construction quality is absolutely superb but its all down to how well you put it together which needs some good practical skill & tools (preferably power tools). I chose the individual shingle felt tiles for the roof, they look fantastic and are excellent quality (30 years life) but to do the pyramid roof properly takes several hours again (2 men - 1 day). So thats lots of hours! The tiles come with rubbish instructions so read mine : gauge the correct number of tiles to use each side without running out! Peel off the sticky plastic undersheets before tacking onto roof in a constant over lapping style and use longer 4-6 inch screws for the roof struts. The heat of the sun should stick them all together!
Verified order
Was this review helpful? 6 28 View Product