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Laura and Brian Bull
This is just to let you know that we are very pleased with our Summer House 2.5m Vantage. The quality is outstanding for the value and I am sure we will have many hours this summer and many more to enjoy it. Many thanks.
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Lynn Vernon
Thought the Summerhouse was of very good quality for the price and was quite easy to install.
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Jonathan Powers
Delighted with the Vantage 250 - and your speed of response to a damaged component. It was all very easy to put up once I had done the proofing and painting. I made some modifications which may be of interest. (1) I used a long bolt through the centre of the roof to secure the finial - this clamps things down without making holes in the shingles. (2) I insulated floor, roof and sides with 40mm polyurethane and then added internal cladding - this keeps it wonderfully warm. (3) I used flash-band around the base and the concrete plinth to prevent any water penetration. (4) Though the Georgian bars are excellent, the view is so good without them (delighted the windows are real toughened glass!)I'm afraid we're going to use them for something else. Meanwhile I have recommended your list to a friend -outstanding value for money (which means it's still cheap if you want to put in the extras I've mentioned).
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Cathy Mawson
Well you asked for my opinion so here goes! I have no gripe regarding the delivery and the customer service of staff who work here my problem is all about the quality of the product. My husband spent weeks filling holes and splits and rubbing down the extremely rough surface of the wood. The attention to detail and workmanship was appalling. The glass is not safety glass so beware if you have children. We had to spend over £100.00 on safety film to make it safe for my child. The summer house looks ok now it has received some considerable attention but my husband could have made one form scratch much cheaper, a lot quicker and to a much higher quality.
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Alison Pike
Just want to congratulate Dunster House and their team on the exceptional quality and service we received. We are highly delighted with our summerhouse which has completely transformed our garden. Mr and Mrs Pike
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Jonathan Detheridge
Roof didn't fit so we had to add extra batons to put it together. Ran out of roof shingles too and had to source more locally to finish the job. Ball top finial is purely decorative and you have to screw it into the roof through the metal to fit it when you would have thought it screwed through the roof and was secured inside. Customer service was non-existent and wanted nothing to do with it. Erection took three of us about two days so make sure you've got a posse of handymen to help. Shame really as we really like it now it's finally up. Chances of this review being published. Slim.
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Stella Gallop
Excellent customer service, ordering was easy, prompt delivery, one beam was slightly damaged on delivery and replaced with no issues, my husband who is a wood machine at adapted this to fit our corner plot and I love it
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Gail & Gary
Amazing Utopia Diamond Pergola
Smooth communication from ordering our pergola to delivery to our holiday home in North Wales agreeing on a delivery date. Delivery drivers kept in contact as they got nearer to us and were very friendly. Our pergola was delivered on a Tuesday morning and we built and finished it by Wednesday evening. Very clear instructions and extremely straight forward to build with two of us. We have secured it to a pre built decking with post holders and the shape of the pergola has leant itself beautifully to framing an amazing view. Very pleased with the quality, great value for money.
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