A very painless experience , The gazebo arrived bang on time . The drivers assisted with unloading , however you don't get anytime to check the product thoroughly , even though you sign to say you have!(hundreds of pieces) The instructions seem a little vague considering they state you do not require any skill to erect! As an engineer I was used to ambiguity in manuals so worked out easier ways to assemble The roof part was particularly lacking in details , however griping aside the gazebo looks magnificent. Yes there are some splits in the wood, yes some bits are warped and yes there are knots all over the place , but it is wood and I expected that. Would I recommend the company to others ? Yes definitely . I can only speak for the gazebo side of things (utopia 4x3 ) to be precise . It doesn't look like £1k worth of wood laying on your drive . But looks a million dollars when your 3D giant jigsaw puzzle is complete!

A very painless experience , The gazebo arrived bang on time . The drivers assisted with unloading , however you don't get anytime to check the product thoroughly , even though you sign to say you have!(hundreds of pieces) The instructions seem a little vague considering they state you do not require any skill to erect! As an engineer I was used to ambiguity in manuals so worked out easier ways to assemble The roof part was particularly lacking in details , however griping aside the gazebo looks magnificent. Yes there are some splits in the wood, yes some bits are warped and yes there are knots all over the place , but it is wood and I expected that. Would I recommend the company to others ? Yes definitely . I can only speak for the gazebo side of things (utopia 4x3 ) to be precise . It doesn't look like £1k worth of wood laying on your drive . But looks a million dollars when your 3D giant jigsaw puzzle is complete!

Great products, great prices and great communication...This is the third large purchase from Dunster and happy all over again....

A very painless experience , The gazebo arrived bang on time . The drivers assisted with unloading , however you don't get anytime to check the product thoroughly , even though you sign to say you have!(hundreds of pieces) The instructions seem a little vague considering they state you do not require any skill to erect! As an engineer I was used to ambiguity in manuals so worked out easier ways to assemble The roof part was particularly lacking in details , however griping aside the gazebo looks magnificent. Yes there are some splits in the wood, yes some bits are warped and yes there are knots all over the place , but it is wood and I expected that. Would I recommend the company to others ? Yes definitely . I can only speak for the gazebo side of things (utopia 4x3 ) to be precise . It doesn't look like £1k worth of wood laying on your drive . But looks a million dollars when your 3D giant jigsaw puzzle is complete!

Great company to deal with, good quality products.

Great communication ,delivered on time and packaged well.no damaged wood Easy to follow instructions.bought atlas 3.2m open gazebo,looks amazing,pricey item but worth it for the quality,everyone admires it

Great communication ,delivered on time and packaged well.no damaged wood Easy to follow instructions.bought atlas 3.2m open gazebo,looks amazing,pricey item but worth it for the quality,everyone admires it

The research and buying of my garden office has taken some time, Dunster House contacted me after I had placed my order to inform me the cost of the office had come down and they kindly matched the reduced price and refunded me the difference. The delivery men were polite and professional, tracking the delivery vehicle made the delivery process stress free, I accidently broke the glass in the double glazing unit and Dunster amazingly replaced it free of charge, absolutely first class customer service, Thank you Dunster House.

Delivered promptly and easy to assemble.

It’s our 2nd order from Dunster House (first being a log cabin and side shed). Both times the order and delivery have been spot on, and the products are brilliant.