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Amy Cooper
Great delivery, very speedy and helpful. The product itself is lovely and solid, good quality and looks great for the price. HOWEVER...there is not one pre drilled hole in the entire set. This wouldn’t be a problem if there were at least some markers or clues as to how to get the angles correct and which way round the pieces went. Nothing is labelled in any way so we had to measure every single bit (including the screws) to be sure we had the correct pieces. Even so we went wrong frequently and only noticed once it was too late. It was a test of a marriage to get it together! Once finally constructed it looked impressively large and the kids (7 and 9) loved it. Good value and quality but putting it together was a mission and a half!
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G Walker
I bought virtually the same item 4 years ago for less than £900. Grrrr
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Derek Jones
Very good service until money all paid. then said could not deliver on agreed date. then told out of stock but had already been told 5 in stock,after saying refund money and cancel order it was delivered original date. delivery men great..then come to put shingles on roof no clout nails phoned up only to be told email or write in and we will look at it, not much help had to buy else where. Gazebo great customer service very poor.
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Was this review helpful? 6 28 View Product
Derek Jones
Very good service until money all paid. then said could not deliver on agreed date. then told out of stock but had already been told 5 in stock,after saying refund money and cancel order it was delivered original date. delivery men great..then come to put shingles on roof no clout nails phoned up only to be told email or write in and we will look at it, not much help had to buy else where. Gazebo great customer service very poor.
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Was this review helpful? 6 28 View Product
Derek Jones
Very good service until money all paid. then said could not deliver on agreed date. then told out of stock but had already been told 5 in stock,after saying refund money and cancel order it was delivered original date. delivery men great..then come to put shingles on roof no clout nails phoned up only to be told email or write in and we will look at it, not much help had to buy else where. Gazebo great customer service very poor.
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Was this review helpful? 6 28 View Product
Derek Jones
Very good service until money all paid. then said could not deliver on agreed date. then told out of stock but had already been told 5 in stock,after saying refund money and cancel order it was delivered original date. delivery men great..then come to put shingles on roof no clout nails phoned up only to be told email or write in and we will look at it, not much help had to buy else where. Gazebo great customer service very poor.
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K Braybrook
Purchased our Rhine log cabin back in Easter. The delivery was as expected. We paid the extra for the two man delivery which made life easier. Myself and sons erected the cabin ourselves. Didn’t find it too difficult (I am an engineer) but my only criticism would be that the instructions could have been clearer. I feel that someone with little DIY knowledge would perhaps stuggle. Very happy with the end result and would recommend.
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Bob Brown
Excellent quality. Very pleased. All parts were there. Nothing missing. We had two contractors to erect it and it took about 9 hours including the roof which takes about a third of that. I'm 70 now and would have done it myself when I was younger but glad I paid some younger guys to do this job on this occasion. They commented that it was much better quality than many that they have done before. Delighted. Bob Brown, Maresfield, East Sussex
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Bob Brown
Excellent quality. Very pleased. All parts were there. Nothing missing. We had two contractors to erect it and it took about 9 hours including the roof which takes about a third of that. I'm 70 now and would have done it myself when I was younger but glad I paid some younger guys to do this job on this occasion. They commented that it was much better quality than many that they have done before. Delighted. Bob Brown, Maresfield, East Sussex
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Was this review helpful? 6 28 View Product
Bob Brown
Excellent quality. Very pleased. All parts were there. Nothing missing. We had two contractors to erect it and it took about 9 hours including the roof which takes about a third of that. I'm 70 now and would have done it myself when I was younger but glad I paid some younger guys to do this job on this occasion. They commented that it was much better quality than many that they have done before. Delighted. Bob Brown, Maresfield, East Sussex
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Was this review helpful? 6 28 View Product