Very good service quick delivery with very helpful drivers And always on hand if you have a problem Which i had none

You need 2 men to construct the Gazebo But very strong when up 2days to put together

Very good service quick delivery with very helpful drivers And always on hand if you have a problem Which i had none

We purchased this summer house, which was erected by an experienced landscape gardener and a builder. The timber structure is of good quality and assembly was fairly straightforward. We opted for green shingles for the roof, and the finished article looks the part. Less than a fortnight later we had some high winds; we woke the next morning to find that many of the shingles had been blown clean off. On closer inspection, it appeared to us that the clout nails supplied had not been long enough, and our builder agreed. On raising this matter with Dunster House, the only comment they were prepared to make was that they were unable to verify that construction had been carried out correctly. A subsequent email gave the same unhelpful response. Further high winds (not even a storm) brought more tiles off, and we have had to get our team to reattach these shingles, at extra expense. We are very unhappy with Dunster House's after sales service, and feel that they could and should have done far more to help. We cannot therefore recommend buying a similar product from this retailer.

What can I say I am so happy with not only the product but the customer service too. I first phoned up with a budget and specifications in mind, the sales advisor helped me meet my needs they then excelled in the short time I needed delivery. When the item arrived there was loads to unload my only gripe would be I had to carry it all from the curb side to the back of the house. The instructions were clear and nothing was missing one length of wood was warped but with a few g clamps it went in. The cabin look amazing and my clients love it would definately recommend

Reasonably fast delivery. Top quality. Prompt answer to any question. Keep it up, guys

Great service value and the best products

Good service delivered when they said and easy to put up took 4 hours by myself thanks for the service

Delivered within time stated. Very good quality timber used. Previously brought a gazebo and just purchased extra full height panels to build a shed to match.

Delivered within time stated. Very good quality timber used. Previously brought a gazebo and just purchased extra full height panels to build a shed to match.