From the moment I ordered the summerhouse the delivery was really swift. The lady and young guy who delivered it were so wonderful and helpful, lifting it around to a safe place for storage. The summerhouse was erected by two landscape gardeners who said it was tricky to put together and with the roof shingles it took them two days. I'm absolutely thrilled with it, I've painted it and it looks wonderful. The black hexagonal shingle roof really sets the whole thing off. Wonderful purchase that will last I'm sure. Thanks Dunsterhouse

Paid a local joiner to help erect the cabin, he thought the quality of timber was good, and luckly the one bad log wall plank we found we didn't have to use because a spare was sent in the pack. The roofing took a long time because of the individual tiles but it went on fine. Only complaint was the 2 bolts to hold the doors which both pinged apart within the first couple of hours, i didn't ask Dunster to replace as they were not fit for purpose as they are the cheapest components in the whole structure im sure a better product could be sourced, I replaced them with a far sturdier product costing £7 each. Overall the doors and windows fit nicely with no drafts ,and the wife is delighted with the cabin. (44mm walls and 19mm floor and ceiling). Overall 4.8 out of 5.

Never use them terrible service

Just to say thank you for an amazing product ,we brought the maxi fort and are more than happy with it's high quality, thank u for a quick delivery with no problems

An excellent product - a great pity this wasn't available 40 yrs ago for my children. Only two small quibbles - the green plastic washers etc are brittle in cold weather and just cracked when I assembled it in March. It was difficult to assemble the ladders as the rungs etc were damp, presumably by rain before the package was delivered - but a couple of sash clamps eventually sorted it out. Two suggestions - an option of a chil's swing is essential for the younger child. Also a bean bag or something similar is needed at the bottom of the slide. You could with confidence reduce the suggested age range to less than 3 as my granddaughter mastered the ladder to the deck within a couple of visits and the climbing wall not much later. Overall a great acquisition and I can't recommend it too highly.

Well engineered cabin.Very good delivery people. Seems to be the cheapest good quality product on the market at moment as I had looked at a lot of competitors, Did not like the policy of after-sales support which states it is mandatory to ask questions by e mail, this was very inconvenient as I was building it at the time and had to stop and wait for an email answer, having said that the answer was delivered in 3 hours ( week day)and was complete. the reason for the query was lack of instructions for the roofing and gaps in generic work plans they could be a lot clearer and more specific to the model and spec purchased. All in all I would give 4.5 stars. Yes I would buy another product from this company. Ps. Not worth trying to get a discount - you would have more luck brushing a polar bears teeth.

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Our daughter loves her Climbing frame - even tried to help us build it (she's nearly 3). It took us 2 days to put the majority of it together and we found some of the instructions as useful as a chocolate teapot. One thing that would be helpful is to have the majority of the holes pre-drilled it would have save a lot of time. Overall the quality of the frame is exceptionally good it was only the instructions that let it down. Delivery - definitely needs the 2 person option. The driver was extremely helpful and efficient.

Our daughter loves her Climbing frame - even tried to help us build it (she's nearly 3). It took us 2 days to put the majority of it together and we found some of the instructions as useful as a chocolate teapot. One thing that would be helpful is to have the majority of the holes pre-drilled it would have save a lot of time. Overall the quality of the frame is exceptionally good it was only the instructions that let it down. Delivery - definitely needs the 2 person option. The driver was extremely helpful and efficient.

Great play set, our little un loves it! Good quality wood and fittings. My only concern is how the planks of the climbing wall will stand up to upper age limit kids as there is a bit if give in them. Otherwise all very sturdy once it's together. I had this together in around 6-8 hours on my own with no help so a doddle if there is two of you. I laid everything out first in order and separated the screws and bolts into small plastic tubs. The guys at the sales place and the delivery guys all very friendly and helpful.