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Dr S E Huebbe
Very disappointed from Dunster House Management. Was promised delivery of Monkey Bars by Easter for Climbing Birthday Party of my twins, paid full amount on the phone, was promised call with delivery date on Monday, by Wed still no call. When I phoned I was told all delivery slots are gone earliest now Tue after Easter due to communications error between Sales and Dispatch. Will have two very disappointed 6 year olds and unless I can quickly hire a climbing frame will have to cancel party. Was not even offered a refund of the delivery charge for the inconvenience and poor service. My advice stay clear and take your business elsewhere.
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graham jobburn
This is a quality piece of kit. Easy to follow and to put together even in the dark. I put it up Xmas eve for my children to find Xmas morning. They loved it and not been off since. Because of my uneven ground I brought 2 more anchers so it is soundly secure. Thanks for a good product.
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Sandra Evans
Hello. We have now put up our summerhouse. We are very pleased with prompt delivery and the assembly was easy. Lovely summerhouse. Thank You
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Carol Rawson
we cancelled this order and are still waiting for a refund of the balance £16.99 of our deposit! We would really appreciate it if this could be refunded urgently as we made a mistake ordering the gazebo, and cancelled within an hour of placing the order. As Dunster is a respected company we look forward to hearing from you soon.
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Was this review helpful? 6 28 View Product
Carol Rawson
we cancelled this order and are still waiting for a refund of the balance £16.99 of our deposit! We would really appreciate it if this could be refunded urgently as we made a mistake ordering the gazebo, and cancelled within an hour of placing the order. As Dunster is a respected company we look forward to hearing from you soon.
Verified order
Was this review helpful? 6 28 View Product
Carol Rawson
we cancelled this order and are still waiting for a refund of the balance £16.99 of our deposit! We would really appreciate it if this could be refunded urgently as we made a mistake ordering the gazebo, and cancelled within an hour of placing the order. As Dunster is a respected company we look forward to hearing from you soon.
Verified order
Was this review helpful? 6 28 View Product
Carol Rawson
we cancelled this order and are still waiting for a refund of the balance £16.99 of our deposit! We would really appreciate it if this could be refunded urgently as we made a mistake ordering the gazebo, and cancelled within an hour of placing the order. As Dunster is a respected company we look forward to hearing from you soon.
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Angela Calvert
Excellent product, would highly recommend.
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Stephen Robson
Fantastic ! Dunster not only supply a great product..their service is efficient and polite from start to finish. The only addition I would add...unless you are a DIY enthusiast ,get someone to erect it !
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SALLY ROFF
Wonderful product - we are thrilled to bits with the quality and appearance of this summerhouse, and for us it was well worth the extra expense to have it built by the Dunster House team. From the start of the ordering process to delivery and erection, there was nothing but efficiency and help.
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Was this review helpful? 6 28 View Product