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Product: SquirrelFort Climbing Tower

Poor quality product a lot better on the market for cheaper prices too. Miss-drilled holes, split wood and when complaining to customer service was a joke. All the excuses under the sun and taking no responsibilty for faulty product with replacements or any form of gesture of good will percentage compensation. After several emails correspondence the impression I got from the replies their attitude was you've brought it and such an item should last years (I beg to differ)so we no longer need your custom get on with it - not interested bye bye. Rating of a star is mainly because of the lack of customer care and not taking responsibilty for fault product - very disappointing I would not recommend.

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Product: Vantage 250 Traditional Summerhouse

An excellent product and superb value for the price. Definately easier to erect with two people, structure took just a couple of hours. The roof took about four hours as I used shingles, this was worth the effort as the finish given by the shingles makes it look a first class product. Also purcahsed the stain provide by Dunster and this also madds to the expensive looking effect. One negative was the delivery time which was seven weeks, had I not called for a delivery date after 4 weeks I am not sure what would have happened.

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Product: SquirrelFort Climbing Tower

my 3 grandchildren plus their friends say it's fantastic

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Product: Vantage 250 Traditional Summerhouse

Really pleased with how easily our summer house fitted together with easy to follow instructions. Very helpful and friendly company and have recommended you to others.

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Product: SquirrelFort Climbing Tower

Excellent product and very sturdy. One small criticism was that we found the instructions confusing. We felt that it would have benefited from some form of labeling on the individual component parts.

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Product: Vantage 300 Traditional Summerhouse

We are really pleased with our Vantage 300 Summerhouse. We have painted it with Cuprinol Garden Shades in Seagrass and Country Cream and with the black shingled roof it really does look pretty. It wasn't as easy to erect as we had hoped and there are gaps between panels which we will have to fill and hopefully will not make it less structurally sound. We are not totally novice at this kind of thing but in retrospect I think the construction service would have been well worth the money! Saying that, we are thrilled with the pretty little addition to our home and have just enjoyed a family barbeque and relaxed in the summer house afterwards. The price was really competitive and the Summer Houses of similar size seemed really shoddy in comparison, particularly having plywood floors and ceilings. I love our tongue and groove floor which we have stained for protection and the ceiling looks lovely too. The customer service team and delivery man was great too. Thank you!

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Product: SquirrelFort Climbing Tower

Very good value for money! Instructions were a little difficult to follow but once up its very sturdy and made from a lot of timber! The price was good, delivery was on time and the delivery man was very helpful and polite. It was kurb side delivery but because i was on my own he was more than happy to carry it down the drive for me. Would definately purchase again from DH and recommend to friends. Many thanks!

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Product: SquirrelFort Climbing Tower

My grandchildren love the fort but my son says it could do with a little more stabilisation as the apparatus lifts when both children are on the swings. Otherwise, a very good piece of play equipment.

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Product: Vantage 250 Traditional Summerhouse

Hi, we were very pleased with the product and service we received from Dunster and would recommend the company to friends and family, unlike previous experience with other companies via the Internet. thank v much

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Product: Vantage 250 Traditional Summerhouse

Excellent product delivered on time and with no missing parts. The shingle roof is heavy and of good quality. A two person job to erect and requires 3 coats of paint. We are pleased with the summerhouse.

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