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Product: BalconyFort Climbing Tower

Children really enjoy playing on fort climbing frame! But the assembly was a laborious!! Some of the bits could have come pre-assembled and the frame would still have been able to have been transported efficiently (flat packed) I got the feeling that I should have just bought some plans and gone to the local timber merchant at half the cost!!!

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Product: Vantage 250 Traditional Summerhouse

Everything arrived early May but due to the great british weather have only just finished as did not want to rush/ruin building our Vantage 250. I would like to say what a fantastic product, Materials very good quality, all arrived nothing broken,We opted for the shingles and the cream paint and after many hours work is now fully weatherproof, even after monsoon rain i expected some leaks! but no water tight. It took two of us to build it and i would say two much for one person on there own, unless very fit, and good at DIY. Instructions were very clear and easy to read. You do need plenty of space as it is bigger than i thought, and putting on the shingles on the roof you will need long ladders and arms to reach the middle! Just finished installing the electrics yesterday and now with sockets and lights working, we can enjoy this marvellous summer house even though summer is nearly over! Finally i would buy from Dunter House again and next years project is a Greenhouse which we will look at what Dunster House has to offer.

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Product: Monkey Bars Climbing Frame

Great product, just right for our 5 year old daughter, who has had hours of fun swinging and climbing on it. Instructions seemed out of date or incorrect as didn't match all the parts, but despite this it was easy to assemble. Overall very pleased

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Product: Vantage 350 Traditional Summerhouse

A very attractive space that is ideal for a quiet afternoon nap or dining al fresco. It is versatile, well constructed and represents excellent value for money.

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Product: SquirrelFort Climbing Tower

My two grandsons love their new Squirrel Fort! One is only 3 and the baby is just 10 months so they will get many years of play out of it, especially as it is such good quality. Their daddy and grandad put it together in about 3 hours as the instructions were clear and ALL the pieces were included. Communications with Dunster House were great and delivery arrived bang on time. Bravo! I would definitely recommend their products and service. Thank you.

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Product: Monkey Bars Climbing Frame

my experience with this company was terrific,they let me know what was going on the ststus of my order everything.The monkey bars are great well made and very strong

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Product: SquirrelFort Climbing Tower

Very good quality product easy to assemble and providing a huge amount of fun for grandaughters aged 3 and 5. Very happy with it and no doubt the girls will be using for years to come

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Product: SquirrelFort Climbing Tower

Overall a good quality product. Both our children aged 8 and 5 use the apparatus and have great fun. However, it took more time and effort to assemble than led to believe from the wesite. Measurements were given for holes to be made rather than already done.

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Product: Vantage 300 Traditional Summerhouse

easy to put up, no real skill needed if you can use a battary screw driver you can do this. Floor should have been hole boards, not half.

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Product: SquirrelFort Climbing Tower

Poor quality product a lot better on the market for cheaper prices too. Miss-drilled holes, split wood and when complaining to customer service was a joke. All the excuses under the sun and taking no responsibilty for faulty product with replacements or any form of gesture of good will percentage compensation. After several emails correspondence the impression I got from the replies their attitude was you've brought it and such an item should last years (I beg to differ)so we no longer need your custom get on with it - not interested bye bye. Rating of a star is mainly because of the lack of customer care and not taking responsibilty for fault product - very disappointing I would not recommend.

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