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G Sharp
Everything to a very high standard. We were delighted with the customer service pre-purchase, the delivery and the final product. Only 2 things I would suggest: 1) A little guidance is provided to the quality of workmanship and equipment that are required to do the job safely and well. I was going to do the job with my part time gardener.I employed a pair of roofers in the end and am mightily relieved I did. They used a little scaffolding for example, far safer than ladders at 10 feet off the ground. 2) I also think DH cold provide guidance on the selection and provision of guttering.I got some from B&Q and it`s fine. But why not make it a part of the package?
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Gaynor Lawn
Really sturdy and well made climbing frame & fort. Definitely a 2 person job but the instructions are good and we’re really pleased with it! Delivery driver was really helpful unloading it all. I definitely recommend.
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Was this review helpful? 6 28 View Product
Gaynor Lawn
Really sturdy and well made climbing frame & fort. Definitely a 2 person job but the instructions are good and we’re really pleased with it! Delivery driver was really helpful unloading it all. I definitely recommend.
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Was this review helpful? 6 28 View Product
Mairi S
We received our log cabin 10 days ago and it now stands proudly and freshly painted in our garden. The ordering was pretty straight forward and the staff very helpful. As woodwork is not our usual pastime we were a bit daunted by it. With the assistance of able bodied relatives the build was completed in 3 days. We had found the instructions a bit non specific, but in all fairness other work commitments didn't allow us time to sit and go through it too thoroughly. But simplification for the busy amateurs may help. We are very happy with the actual product itself, and can't wait for the varnish on the floor to dry, to get the use of it.
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Donald Old
Everything from start to finish was easy from ordering to the build , a high quality product at a very sharp price .
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Mr Capstick
Excellent service and product. Everything goes together relatively easy. I have built a 5m x 4m Severn Log Cabin on my own in 3-days. With additional help this time could be reduced. Tip: When using larger screws pre-drill holes first to avoid the wood splitting
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Brenda Wright
We are still putting up our summer house as it's been such hot weather and therefore slowed us down.It is so well made and a treat to work with such a helpful company.The quality of the unit is first class and we would highly recommend Dunster House to anyone seeking to purchase one of their products..
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Kirsty Stevenson
Great product and service when ordering. The only challenge is fitting the twisting piece together as sometimes the aren’t square so it’s a bit more difficult to do. Fairly easy to follow instructions to assemble and very sturdy product once complete. It looks brilliant and will be well use
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F Al Salem
Good product and everything according to specifications. Thanks. Fares
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G Lawn
Really sturdy and well made climbing frame & fort. Definitely a 2 person job but the instructions are good and we're really pleased with it! Delivery driver was really helpful unloading it all. I definitely recommend.
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Was this review helpful? 6 28 View Product