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Ormond Simpson
We are pleased with the final result but were concerned that the instructions were unclear in at least two places, especially as Dunster House won't clarify them over the phone. This means you can be stuck waiting for an email reply - tricky if you have help waiting around.
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Was this review helpful? 6 29 View Product
Barbara Craig
The children are thrilled with the frame. It looks just like the pictures and is everything we hoped for. (Is it possible to shorten the ropes on the monkey bars as they seem to hang very low?) The instructions for assembly were reasonable although we could make another one more quickly now with hindsight! We realised very quickly that a flat and level floor surface is essential and it is worth creating that before beginning assembly. It is very good value and we are all very pleased with the product. I will recommend you to others. Thank you
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Was this review helpful? 6 28 View Product
Rowland Charge
We're very pleased with the end result, but there were problems with the instructions, which I have already been in touch with you about.The children love it.
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Was this review helpful? 6 28 View Product
Corrinne Nagler
Extremely pleased with our squirrel Fort .Our grandson has had hours of fun and wants to get straight on it when he comes to visit.
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Julie Calveley
Great product, shame the building instructions did not match up to it.
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John Dennis
A top quality product that looks great in my garden . I am hoping we soon get some sunshine to enjoy it. thanks alot
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Was this review helpful? 6 28 View Product
Val Saunders
Tha actual product and the installation were good but we were misled by the saleman who at the time of purchase gave us an installation date but we were later told he can't arrange installation, so we were given another date, he also assured us that the summerhouse would come to us fully treated with the cream wood preserver, when it arrived it had not been treated and we had to pay a painter to come and do this for us. Also one of the hinges on the door was put on crooked and we were told we would have to write to customer services to get this sorted. We are happy with the summerhouse now that it is finally finished but felt that the before and after sales service left somewhat to be desired. I am sorry but if we had known all the problems and "extras" that we would have to do we would not have purchased from your company and feel we could not in any way recommend you to anyone else.
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Was this review helpful? 6 28 View Product
David Evans
Fantastic piece of equipment. Very good quality. Very good serive. This squirrel fort has provided our family with lots of smiles and laughs and im sure there will be many more through out the years.
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Gary Russell
Very speedy delivery and very happy with the quality. fairly easy to assemble.
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James Ferguson
First class Summerhouse & delivery as promised. The build instructions were easy to follow & good quality materials I am 70 years old a retired Transport manager so finding fault with deliveries & damaged is second nature but praise when praise is deserved. I built the summerhouse in two weeks on my own which I found heavy should have asked for help but like to do things myself. Now it is standing proud in my garden & my wife & I are delighted.
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Was this review helpful? 6 28 View Product