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Case Studies and Customer Reviews

Customer Reviews

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Case studies Scroll down to see reviews

A Space to Channel 'Energetic Mindset' for Creativity

Usage: Work, Recreation, Health & Beauty
Product: Garden Office

Giving an Unloved Part of the Garden a Purpose

Usage: Recreation
Product: Summerhouse

A Space for a Spot of Pampering

Usage: Work, Salon
Product: Log Cabin

A Home for a Pool Table

Usage: Recreation, Bar
Product: Log Cabin

A Crafter's Paradise

Usage: Recreation, Art/Crafts
Product: Log Cabin

A Pub at the Bottom of the Garden

Usage: Recreation, Bar
Product: Log Cabin

A Little Piece of Britain in France

Usage: Work, Gift Shop
Product: Summerhouse

A Beautiful Replacement for an Unattractive Shed

Usage: Recreation
Product: Summerhouse

A Garden Office That Became so Much More

Usage: Work, Recreation, study, Home Cinema
Product: Garden Office

A Space to Create

Usage: Recreation, Art & Craft
Product: Log Cabin

An Outdoor Office

Usage: Work, Office
Product: Log Cabin

The Ideal Jewellery Making Station

Usage: Work, Art/Craft
Product: Log Cabin

Sew Nice! The Perfect Log Cabin for Setting up Shop

Usage: Work, Art/Craft
Product: Log Cabin

Working from Home

Usage: Work, office
Product: Log Cabin

The Ideal Combination

Usage: Gardening
Product: Greenhouses

A Stylish Addition

Usage: Recreation
Product: Gazebos

A Good Quality Looking Shed

Usage: Storage, Shed
Product: Sheds

Extending the Growing Season

Usage: Gardening
Product: Greenhouses

Harry Potter and the Tulipley Greenhouse

Usage: Gardening
Product: Greenhouses

Dreaming about the perfect Gazebo to shelter a Hot Tub

Usage: Recreation
Product: Gazebos

The bright side of working from home

Usage: Work, office
Product: Log Cabin

Rescued by the Valerie Summerhouse

Usage: Recreation
Product: Summerhouse

A Summerhouse that makes friends green with envy

Usage: Recreation
Product: Summerhouse

A Photography Studio in your Back Garden

Usage: Work, office
Product: Log Cabin

Choosing a Superior Quality Gazebo

Usage: Recreation
Product: Gazebo

Extra Living Space in your back garden

Usage: Recreation, Home Cinema
Product: Log Cabin

We love it in the sun, we love it in the shade...our beautiful Summerhouse!

Usage: Recreation
Product: Summerhouses

Log Cabins reviews See all Log Cabins reviews

PremiumPlus Carsare Log Cabin W3.5m x D2.5m

Thanks to Kris and Dean for constructing our carsare. They could not have been more accommodating, and were incredibly hard working even in the scorching 27 deg heat of last week. From unloading, to final finishing they never stopped. I am sure it would have remained in packaging if we had attempted it ourselves. Very pleased with your product, and the upgrades available. Will send photos when it stops raining long enough for us to paint it. Many thanks Kris and Dean.

Karen Wright - Jun 30, 2017

PremiumPlus Rhine Log Cabin W4.0m x D3.0m

We are very happy with the cabin, quick and easy to build, built it in 1 day leaving to felt the roof the second day and then 5 coats of varnish on the floor 3 coats of preservative externally followed by 3 coats of cabin treatment externally, power and data run to cabin final touch of decking to the front all done in 6 days

luke webb - Jun 04, 2017

PremiumPlus Avon Log Cabin W3.0m x D3.0m

Delivered on the agreed date by helpful and courteous driver and mate. Checklist was easy to identify the components and ensure that all parts were included. Assembly is straight forward once the instructions are read through and understood - critical to have a level base and get the doors and windows frames set square but other than that very easy to build with basic DIY skills and tools. Could not be happier with the end result - solid and very well made. Would definitely recommend this product.

David Butcher - May 08, 2017

Summerhouses reviews See all Summerhouses reviews

Valiant 350 Summerhouse W3.5m x D2.5m

We are extremely pleased with our Valiant 350 Summerhouse that was erected in one very hot day by the efficient team from Warminster. Dunster House fulfilled all their commitments promptly and courteously and kept us informed at all stages. Their range of products and competitive prices are unparalleled. I strongly recommend them.

David Wise - May 28, 2017

Vantage 190 Summerhouse W1.9m x D1.69m

We were very impressed with the ordering, delivery and advice provided, and the summer house is of good quality and a welcome addition to our garden. One minor point is that the door will not stay closed unless the key is used to lock it. Probably requires some adjustment by the person who erected it for us.

William Harris - Mar 19, 2017

Valkyrie Summerhouse W3.1m x D1.9m

The Valkyrie summerhouse was a pleasure to construct . The parts and finish are of very good with everything dentified in the instructions and smaller parts bagged. Check everything before construction , mine was complete down to the screws. Follow the instructions to the letter and you will have no real problems just the odd tweak here and there. All quite easy for the normal DIY person. I gave all the external parts one coal of preservative before construction just in case the weather turned bad during construction. The protek preservative produces a lovely vibrant finish. First rate kit producing a very stylish summerhouse , great !

Trevor Wilkinson - Nov 30, 2016

Garden Offices reviews See all Garden Offices reviews

Lienne MKIII - Left W5.0m x D3.9m

Easy and clear instructions provided, but DO study them well (for at least a week!) and thoroughly understand them before starting. Make early decisions of where downlights and electricals are going to go, as it is then easy to make provisions/run/hide cables as you progress and before the floor and ceiling go in. Would also recommend organising the pieces around the site, so they are easy to identify and 'appear' in roughly the right order - hunting through a heavy stack to find a buried critical piece is not fun! We did take ~6 person days to properly prepare the space, level the ground and run the armoured electrical and data cabling in first, then 2 person days to assemble and level the bearers on the RapidPads. The rest of the structure took 8 person-days (using two/three competent-ish, but not massively strong people!) to complete the external structure and weatherproof it. Tip : The 11 large wall panels are very heavy and awkward to manoeuvre, and especially when aligning and 'slotting' together, and you desire to keep your fingers - we used some old rubberised grab rails screwed temporarily to the outside cladding to provide the lifting power (2 folk lifting, one "steering"/"persuading" the panels to lock together). Engaged a plasterer to skim the inside, then after plaster had thoroughly dried (5 days), completed the internal work (apply trims, coving, painting, downlights, trunking, sockets, and finally, floor covering.

Andy Daw - Jan 13, 2017

Piccolo W2.2m x D2.2m

A fantastic product with easy to follow instructions. It's been a great addition to the garden and I look forward to writing inside come christmas.

Victoria Warner - Oct 25, 2016

Lienne MKIII - Right W3.8m x D2.7m

As an architect with 40 years experience, I took my time researching a building that I would be proud to invite my clients to visit as well as give me independence from the house. The joys of finally giving up the constant trudge into the City and back each day, losing 5 hours of my personal time. The Lienne ticked all the right boxes and I chose to self build with an extra window to look out over both garden and side orchard. I am overjoyed with the result and have received many admiring comments from friends and clients alike. I believe two friends are going through the process of submitting orders. I was surprised to the amount of kit even down to finishing plaster and rubber gloves. Pluses: Once the base is laid. I chose slabs. 1. Easy erection although some sections will require help of two others 2. Hardly any cutting required Minuses: (Criticisms actually) 1. All parts need stickers identifying the parts in relation to the instructions. I spent a day and a half measuring all the individual parts and stacking them as required. 2. There is no clear instruction as to fitting the glazing bars when fitting the Windows. It's a case of mastering the knack, but when I phoned for help I was told that they could email me back. Not weary helpful when half way through 3. Ceiling may well need trimming Tips: 1. Buy yourself an impact driver, you will be forever in love with it. £85.oo well spent 2. Seal any gaps between floor and walls with expanding foam, before floor finish. 3. Borrow a 3m square straight edge for lining up.

Dave Cregan - Sep 12, 2016

DUNSTER HOUSE REPLY

Dear Dave. Thank you for your review and your feedback. We are really glad that you are happy with your Garden Office. We will take into consideration the points you've mentioned.

Climbing Frames reviews See all Climbing Frames reviews

SquirrelFort Climbing Frame W4.1m x D3.3m

Excellent service from start to finish. Everything arrived on time and communication was really good. I labelled all the wood to make it easier to follow the instructions, which worked well. I followed most of the instructions myself, but an extra pair of hands was really welcome when attaching the steps and monkey bars together, due to the height. All of the wood is really good quality and has been properly treated, so should last well. The final result is an extremely robust park, which my boys are thoroughly enjoying! Would definitely use DunsterHouse again! Great work.

Jamie Thompson - Jul 18, 2017

SquirrelFort Climbing Frame W4.1m x D3.3m

this was delivered promptly and drivers helpful, great quality, good value, well built, strong and sturdy easy to put together with detailed instructions, my kids love it.

nick yeaman - Jul 18, 2017

SquirrelFort Climbing Frame W4.1m x D3.3m

Excellent product, well designed, with good instructions. It does take a while to construct - don't believe the reviewer who said he did it in an hour and a half - he must have had a team of 6! It took two of us five hours, but this is inevitable as you've got to pre-drill two or three hundred holes. The instructions are clear to follow and the quality of the parts is high. The only area that could be made much easier is the roof, which is awkward to get square and tight. If it could be provided exactly the right length, with pre-sewn pockets in the ends to slide the fixing timbers into, it would make life much easier. That said, the finished fort is brilliant and represents very good value for money. My grandchildren absolutely love it! Highly recommended.

Mike Horton - Jul 12, 2017

Greenhouses reviews See all Greenhouses reviews

Tranquillity Greenhouse W2.4m x D1.2m

First class. Very helpful delivery team who helped put everything in the garage. Instructions very clear and when I did have a problem the staff provided help straight away. Thank-you

KEITH rounding - May 28, 2015

Mini Greenhouse W1.2m x D0.6m

The complete process starting from obtaining details of the Mini Greenhouse prior to purchase the ability to track the delivery , the way the green house was packaged , the quality and finish of the component parts, and the way it all fitted together was excellent. It took me about 7 hours to build it . I am very pleased with the completed green house and look forward to using it in the new year

David Gill - Dec 21, 2014

Sheds & Storage reviews See all Sheds & Storage reviews

PremiumPlus Yankee C Low Shed W3.05m x D4.8m

The Yankee C Low Shed is Superbly manufactured, with all panels accurately sized and consistent. It assembles without difficulty, but the instructions are sketchy and vague in parts and need improvement for raw DIYers. I built mine onto an accurately sized solid concrete slab, omitting the bearers, ensuring no chance of them rotting over the years. I have only two criticisms. Firstly, the window glass is not bedded in sealant, so water weeps around the glass and wets the internal frame. Secondly, if you go for the shingles option, the roof pitch is way below the angle recommended by the shingle manufacurers and no underfelt, so would probably leak in high winds. A bad error. Mine has 25mm insulation added on top of the roof boards and then covered in EPDM rubber roofing, which has a life of 50 years. For appearance only, the shingles are then adhered to the EPDM using Hertalan KS143 adhesive with no nails penetrating the EPDM. If you go this route, the correct adhesive and method is essential with this combination of materials and I'd advise asking Hertalan for guidance. My shed has a third joist added to give an even spacing and horizontal framing members added all round, continuing that already on the window panels. This gives better support if you wish to insulate the walls with cavity insulation and panel them internally. All in all, then, a very sturdy, solid shed which can be made brilliant with a few additions. I'm pretty certain that it will outlast me with no leaks or repairs required. My only complaint is that it was heavily reduced in price a week after I paid for it and before it was delivered. That's not the way to encourage repeat custom.

Stuart West - Jun 29, 2017

Taarmo Heavy Duty Log Shed W1.8m x D2.4m

Excellent sturdy shed, easy to construct. Requires two people to build at certain stages.

Graham Smith - Mar 14, 2017

PremiumPlus Birgi Shed W2.44m x D4.2m

very happy with my purchase, clear instruction manual easily erected by myself alone.

gary morrison - Sep 27, 2016

Garages reviews See all Garages reviews

Trent Lo-Roof W3.05m x D5.5m

You might have sold a shed to a friend of mine, Paul Turner, on the strength of a recommendation by my housemate. Another local guy watched us erect the garage and thinks he wants one. Everyone who has passed the back of the house on the private lane has commented on how nice it looks. We have finished the main construction in one eight hour day and just need to put the shingle roof on, and then do the windows and doors - and of course stain the outside three times and use a pukka varnish on the inside. Can't wait for the cabin, which I need to sort with you in a few days time. Thank you for pointing me in the right direction and making the purchase worry free. It is rare to find a company that does exactly what it says... So, here's to a happy garage and what will be an amazing cabin. The furniture is ready, the floor coverings are planned... it is going to be great to see the Sun, rather than be in the office, which only gets a bit of sunshine in the afternoon.

Geoff Wiles - Oct 24, 2016

Trent W3.05m x D5.5m inc Metal Door

Very pleased overall with Dunster House and the quality of the garage. The erection and delivery team were all very professional and the garage looks superb. I would be quite happy to let anyone who wishes to buy a timber garage come and visit me with prior warning and view the completion of this project.

dave atkins - Sep 08, 2016

Deore Double W5.9m x D5.5m inc. Metal Door

Very quick delivery, driver very helpful. The garage went together very easy and quickly. No problem with the assembly. Did most of the build on my own. Help need with the apex lift and main front to rear roof timbers. Every thing you need to build it supplied and the instructions are very easy to follow. Already had a stranger stop and ask where we got the garage from , his comment "beautiful garage".he took the details . Don't hesitate if your looking for this type of garage and look.

Brian Snowball - Mar 30, 2016

Pergolas reviews See all Pergolas reviews

Tahiti Pergola W2.9m x D3.0m

Just one word FANTASTIC

Helen Gale - May 07, 2015

Gazebos reviews See all Gazebos reviews

Utopia 200 Gazebo W2.0m x D2.0m

Love it really good value for money. My husband put it together in an hour. Couldn't beleive how quick it was delivered and delivery man really nice. Would recommend this company.

elizabeth fuller - Jul 04, 2017

Atlas Open Gazebo W3.2m x D3.2m

Excellent delivery All items present and fitted together really well Quality of materials was first rate My wife and I erected it over a weekend and I done finishing touches during the week. Had shingle roofing that looks good Bit of an issue with the top but sorted it with a cap made locally and covered I shingle felt Would recommend highly

Steve Warr - May 13, 2017

Atlas Open Gazebo W3.2m x D3.2m

Just thought I would send this message thanking you for the excellent Atlas gazebo you recently supplied to me. I found it to be of very good quality, enjoyable to assemble and value for money I've attached a picture of the finished gazebo for your gallery if you so wish. To conclude I would have no problems recommending your gazebos to anyone looking to start such a project.

Gill Crowe - May 11, 2017

Barbeques reviews See all Barbeques reviews

Hope BBQ Stove W0.30m x D0.51m

Well made portable wood stove for camping, fishing or use in the garden or for taking out on pick nick outings. The big improvement this stove has got over the Frontier stove is the much improved chimney sections with a wider circumference to improve combustion and airflow. I chose the chimney pipe add on extras with bends to allow the stack to exit out the side of an open bell tent. The side warming plates are great for added hot surface tops for keeping cooked food warm. Overall, probally the best portable wood burning stove available, being the most efficient and at a very competitive price. Get one!

Robert James - May 10, 2016

Hope BBQ Stove W0.30m x D0.51m

Purchased the stove for some Hot Tenting (winter camping) The stove has been used three times now and warms the tent up in about ten minutes from very cold to oven temp. It is very good also for warming and cooking on the top plate. The stove is highly recomended for winter camping and outdoor activitities.

JONATHON SPURR - Dec 09, 2015

Hope BBQ Stove W0.30m x D0.51m

With all respect to Dunster House and their Hope stove, I came upon this product because of my experience using my friends stove, the better know 'Frontier' and whilst looking for the best price on a Frontier discovered that there was an alternative in the Hope. After much debate and analysis I was persuaded in favour of the Hope on price, because it was under £100 compared to the Frontier at £153. All I can say is now it has been delivered the Hope is every bit as good as the Frontier, better built in some areas, not so in others, overall I would rate it on par with the better known unit. The Hope's lower price and hot plate extension were the two factors that persuaded my to take a punt and now I have the stove all I can say is I have no regrets. If you are reading this at a time when the Hope is 'normal price' then it is a close call, still cheaper than a Frontier and with the hot plate extension, the Hope may well be for you. It terms of 'which kit' to buy, it's really simple, the short kit is stand alone for outside use where as the full kit includes flue bends, brackets and an insulated double skin section for use in a shed or tent (properly ventilated of course). I use mine outside as a stand alone whilst camping so only needed the short kit. Martin

Marin Donze - Sep 27, 2015

Outdoor living reviews See all Outdoor living reviews

x3 Glamping Cocoons W3.0m x D3.0m

We have two on our camp site Mill Park Touring Site in north devon and hope to buy another three this year, they are great my customers love them and come back year after year Each one as paid for its self in one year,10 out of 10 Thank duster house

Steve Hill - Feb 06, 2013

Humanitarian reviews See all Humanitarian reviews

Composting Toilet MKI

It's fantastic very professional you designed & made Bit tricky to assemble at first. We've not connected solar yet. It's nicely seated in france on our lake Thank you

Mags Swaine - Sep 28, 2016

Extras reviews See all Extras reviews

Cabin Corner Bar

Brilliant from start to finish, call to say when delivery date was confirmed, text to say delivery on way, easy to construct.

Danny Waley - Feb 14, 2017

Cabin Corner Bar

Found this item at Dunster House. Exactly what I was looking for and very reasonably priced. Delivery was speedy for such a large item, received 3 days after order. Easy to read assembly instructions and put together by myself within a couple of hours. Looks great in my log cabin.

Spencer Stevenson - Dec 20, 2016

Cabin Corner Bar

Excellent bar and great value for money

Bill Jobson - Aug 30, 2016

Thatched Gazebos reviews See all Thatched Gazebos reviews

Bongani Thatched Gazebo W3.3m x D3.3m

LOVE IT! EASY TO ORDER. DELIVERY TO HOME EASY WITH THE MOST HELPFUL LADY. LOCAL BUILDER FRIEND ERECTED IT FOR ME IN A FEW HOURS. HE SAID IT IS VERY WELL MADE AND PRE DRILLED. A WELL THOUGHT OUT KIT. IT IS SO GOOD THAT I INTEND TO BUY ANOTHER EARLY NEXT YEAR.

LESLEY HARRIS - Sep 14, 2016

Dingane Thatched Gazebo W2.8m x D2.8m

its now 4 months since erection, the weather has not helped however still impressed would buy from dunsterhouse again

alan smith - Jun 23, 2016

Dingane Thatched Gazebo W2.8m x D2.8m

firstly may i say how impressed i was with both the drivers and installation team. Very polite , very professional nothing too much trouble. the structure itself was very sturdy and looked exactly as the photograph. I would recommend dunster house to all and sundry. No complaints whatsoever. 10 out of 10.

alan smith - Feb 03, 2016

Garden Furniture reviews See all Garden Furniture reviews

Sophie Victorian Candy Cart W0.9m x D1.8m

We wanted a cart that would be sturdy and safe around all ages. This is exactly what we got! Small problem on delivery as the display box was missing but customer service was excellent with the parts being sent ASAP and even some extra timber that we had asked for included as a goodwill gesture. Can't wait to get this cart on the road to weddings & parties etc… We will be recommending to others. Great service thanks

Tez Hallam - Jul 03, 2014

Sophie Victorian Candy Cart W0.9m x D1.8m

We wanted a cart that would be sturdy and safe around all ages. This is exactly what we got! Small problem on delivery as the display box was missing but customer service was excellent with the parts being sent ASAP and even some extra timber that we had asked for included as a goodwill gesture. Can't wait to get this cart on the road to weddings & parties etc... We will be recommending to others. Great service thanks

Tez Hallam - May 31, 2014

Canopy Gazebos reviews See all Canopy Gazebos reviews

Akira Canopy Gazebo W3.1m x D3.1m

Great product and excellent service Very easy to install The only complaint would be that some of the fasteners on the curtains are the wrong way round And the top of the curtains requires additional fastening as they blow open a little at the top but I will see in some extra fasteners I would not hesitate to recommend

Jenny Sullivan - Sep 13, 2016

Ava Canopy Gazebo W3.1m x D4.1m

We use this for a cover for our hot tub enclosure all year round rain or shine we are in our hottub great build and quality

Brian Webb - Sep 19, 2015

Ava Canopy Gazebo W3.1m x D4.1m

I am delighted with the canopy. The delivery was on time and the delivery crew were very friendly and helpful. I thoroughly enjoyed building the canopy and it looks great in my garden.

Kenneth Edge - May 28, 2015

Fence Systems reviews See all Fence Systems reviews

Pennines Full Picket Fence

very pleased with purchase, thank you.

christine mandley - Nov 11, 2016

Pennines Full Picket Fence

1. Delivery Very friendly and efficient delivery guys who put the panels exactly where I wanted them. The tracking service was especially helpful. 2. Quality Picket fence panels: Very well made and I especially liked that the palings were affixed the rails by screws rather than nails. As the fence needed to go up a slight slop this meant I could align the rails to the gradient and by undoing the bottom screw of each paling I could then swing them back to vertical and get a perfectly aligned sloping fence without stepping the panels. 2. Posts: These were of very high quality with radius edges.Buyers who are thinking of using Met posts with these should know that they are 70cm and the Met posts you get from B&Q etc are for 75mm posts so they're a bit too big. I used Postcrete which is a better method anyway, especially in a garden with Chalk beneath,as mine is. Dunster products are by no means the cheapest but I'm of the age where "buy cheap buy twice" is my maxim, and the quality of these materials assures me that I'll never have to replace this fence in my lifetime!

Phil PLATT - Oct 15, 2016

Pennines Full Picket Fence

This fencing is exactly what we were looking for and was very easy to attach to the posts once they were in situ. They are very sturdily made and can be adapted to go down sloping drives by removing 2 screws at each end, getting the angle needed and replacing the end screws in the new position. We are very pleased with the fencing and think it looks great. It is a pity that you don't make a similar fence painted white as white picket fencing is very popular. I am attaching a photograph of the completed fence.

Peter Swarbrick - Sep 28, 2016

The Bunnery reviews See all The Bunnery reviews

Bunnery W1.85m x D1.85m

Recently adopted two rabbits (Netherlands dwarfs) and the adoption criteria was very strict, upon viewing the bunnery the organisation was trilled to bits with it. I was looking for something longer lasting and safe for them. This fits the bill. Very easy to construct, fantastic design, my rabbits love the steps, think it is a game! They have plenty of room and lots of space. This is easy to clean with wipe down surfaces., Well worth the money. Hopefully I can enjoy my rabbits for years to come in this wonderful hutch. Highly recommended.

Steph Cooper - Mar 28, 2017