I had a few problems with the door frame alignment , after a bow in the middle section caused a few problems. .other than that we are delighted with our purchase , and from all the staff from sales to drop off drivers . Liam Nick Ben and Michael plus online chatroom staff
Absolutely smashing!! From first point of contact!! We first contacted to ask what the delivery time was, as we had a guy preparing the garden. We were advised 7-12 days. We ordered mid week and I was offered a delivery slot immediately of that Friday!! Very quick and on the ball! We had to ask for another week to be ready. The shed was delivered on said day by two extremely polite and helpful staff!! My better half is halfway through putting it up. Can’t fault the materials etc, very good quality! We have chosen protek paint as advised and I will post pics once project is completed!! I would Recommend this company for no nonsense, does what it says on the description sheds and summer houses!!
Fantastic log cabin, put up and water tight within a day then the following day put the roof shingles on. I have had to his up for 2 years now without any problems and still looks as new as it did when we assembled it.
The Battleclaw cabin was more than we imagined. We love it! Everything with the delivery and installation went smoothly. Definatley shop with Dunster again!
Bought the large timber pergola and bar item is perfect for my needs very sturdy good construction and delivery was brilliant. The two guys that delivered our pergola could not have been any better polite courteous and did all the work of unloading and temp storing in my garage Thank You
Absolutely delighted with my garden studio. It is such a solid kit and the wood is the most beautiful colour. My husband built it on his own but ideally would need 2 or 3 people. There was a lot of reading in the instructions but everything was very clear and easy to follow. We are so happy we chose Helena, love everything about it and quite unique having a little decking area outside the door
Not built yet but this is my 3rd time ordering from Dunster House and they will always be my "Go To" company for garden buldings, windows and doors! Kept up to date with delivery status, delivery was a pleasure and not a chore! Will use again!!!
I chose a Dunster House office because the build quality looked really good, and indeed the quality was excellent.The build instructions were easy to follow and we had the office up in no time. We are very happy with the final result. We would highly recommend Dunster House buildings to any one thinking of getting an office or shed for their garden. 5 stars.
We bought this for our grandchildren aged between 2yrs and 11yrs when they visit and they love it they have hours of endless fun delivery was sooner than expected and easy to follow instructions
Searched for ages looking for a well built decent climbing frame set for my 3 girls.. decided to order this from here customer services was brilliant answered when i had questioned. After a month of waiting for this item we finally had it delivered . The item is well built and strong..
Having bought a log cabin from them many years ago, I didn't hesitate when I was looking for a garden shed. The 12x8 Dutch barn I bought was just as good value. The shed arrived exactly when they said and went together with no fuss whatsoever. A nice quality pressure treated shed at a sensible price.
I love my shed. It was definitely worth paying a little more for this rather than the standard shed type. It is sturdy and well thought out. Easy for me to carry individual pieces from the front of the house to the back. And easy to assemble (my son did the construction). It looks great and had many compliments. Delivery was on time, thank you. I would definitely recommend this type of shed to anyone.
Efficient website, ordering experience, tracking and delivery service. Good quality materials although the fibreboard flooring does not seem very substantial so we have added quality Lino as an extra layer
They were very helpful with adjusting the order and the delivery people unloaded and stacked the garage in a good spot rather than just a kerbside drop.
I purchased the Utopia 3M x 3M Pergola just over a month ago and we have only just had it installed for us by my Friend. It is top quality wood and very sturdy, it looks lovely. I had no problems from ordering to delivery all the parts were included and we are extremely pleased with the product, I would highly recommend Dunster House, many thanks.
Order process was easy, delivery was on time and helpful drivers. Product very well protected. On initial inspection one thing was clear.. This was a quality product. Beautiful wood, nicely finished and preserved. Nearly finished build and delighted with it. Quality always wins!!!!!!
Hi. Almost finished erecting the 4x3 gazebo. I must say it looks great. Easy to follow instructions and delivered professionally. Looking forward to sitting out no matter what the weather. Thank you very much Dunster House. Highly recommended.
Gazebo was delivered on true stated day within the time frame. Delivery men put it on the ground where I needed it. Took a few days to build with 2 people. I would recommend having your surface done before delivery as we didn’t and had to build decking to lay it on after it was built as it was an uneven surface so needed adjusted after we got it on the decking. Has turned out lovely though and we have already spent a lot of time in here.
I ordered this item to use on an equestrian yard. I couldn't be happier with the service, was kept fully updated and delivery was prompt. On delivery day I tracked the vehicle which meant I wasn't wondering when it would arrive, and the two men who delivered couldn't have been more helpful and friendly.
Website is informative and useful for building information and being able to access instructions. Delivery was efficient and prompt. Two men built it in one day and found it straightforward. Having the doors and windows a different colour looks nice and you can order the paints for this at the outset. You really need three coats, but there is plenty of paint for that. Make sure you order everything up front as additional items have a Ł20 delivery charge.
Great customer service and good value item which wasn`t available anywhere else. Will be sure to return. So quick to reach someone helpful over the phone too.
This is my third purchase from Dunster house over the years and each one has been value for money, delivered on time, by helpful drivers, with clear and easy communication from purchase to delivery.
Feedback on Dunster House. We are absolutely delighted with the Gazebo we recently purchased from Dunster House. It is being used as a “Car Port”. The structure is robust and is clearly very well made. Steve B Homeowner.
Sep 09, 2023