Case Studies and Customer Reviews

Auval Log Cabin W3.5m x D3.0m

As you are aware I bought a cabin from you about 3 years ago. It’s the best thing I ever did. Easy to build and we have had loads of parties in it. I have just repainted it and it looks great. Like new.

Paul Gratton - Jun 14, 2018

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Auval Log Cabin W3.5m x D3.0m

I am delighted with my Auval Log Cabin Summerhouse. It is solid, of good quality and looks beautiful. I have painted it (outside only) in China Clay and it looks like a far more expensive product than it was. We paid for the Dunster Installation team to install it after reading previous reviews. It was well worth the money and the price of the Summerhouse is still less than if I had gone to one of the competitor suppliers to purchase a product of similar design and quality. It is also bigger than a competitor's summerhouse of a similar design. It has good head height - my husband who is 6ft can walk in without stooping ( he had to stoop to get into the Dunster Summerhouse range). The bi-fold doors work well - and after letting the cabin settle after installation, I have had to use an Allan key to adjust the doors once, as demonstrated by the Installation Team. We have also fitted a gutter and drain pipe on the back as the Installation Team advised. The Installation Team were very professional and courteous - the delivery men, not so much. As a Summerhouse, I would highly recommend the Auval Log Cabin.

Menai Baugh - Apr 25, 2018

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Avon Log Cabin W2.5m x D2.5m

Just wanted to drop a quick email to say Thank you, the drivers who delivered yesterday were great & very knowledgable about the product which helped me sort it all ready for construction today. I’ve had a professional installed build the cabin today and I’m very happy with the quality and finish. Very pleased with the whole process from ordering to delivery. Many Thanks Paul

Paul Ogden - Apr 12, 2018

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Vantage 220 Summerhouse W2.2m x D1.9m

Hi, just finished erecting and painting the exterior/interior and have to say that we are absolutely delighted with the end result. No problems with the building of the unit, and great quality at a great price

David Box - Oct 18, 2017

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Vantage 220 Summerhouse W2.2m x D1.9m

This is review of the Dunster House 2.2m x 1.9m summerhouse, We chose a black shingle roof and Cornish cream paint. Having considered several alternatives we settled for The Dunster House summerhouse. As we were restricted for space we decided against the 2.5 x 2.1 due to the roof overhang of 9" and 12" in each corner which should be factored in to the overall measurement. The summerhouse arrived in sections some of which are quite heavy and require two persons to lift. The materials used are fairly substantial and the instructions are easy to follow. Having the right tools and a knowledge of DIY is an advantage. My only criticism is the fitting of the metal roof housing and ball. I chose to purchase a threaded metal rod from B&Q for £4 which attaches to the ball and fits perfectly through the metal roof housing and brass looking bracket that holds the purlins, secured with two nuts from the inside. Roof shingles are supplied by IKO , their website has some useful hints. We encountered no issues with customer services, any query we had was dealt with in a friendly and helpful manner. The summerhouse was delivered ahead of schedule, is well made and an attractive addition to our garden. We are very pleased with the overall results and are glad we made this choice.

Gareth Jones - Sep 18, 2017

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Valiant 350 Summerhouse W3.5m x D2.5m

We are extremely pleased with our Valiant 350 Summerhouse that was erected in one very hot day by the efficient team from Warminster. Dunster House fulfilled all their commitments promptly and courteously and kept us informed at all stages. Their range of products and competitive prices are unparalleled. I strongly recommend them.

David Wise - May 28, 2017

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Lienne MKIII - Right W5.0m x D3.9m

Excellent value for money and quality - I researched the market for months! Really pleased with my office and the installation team were great. Have now had the office for over a year and use it for work and a hobby room with bar of course.

Greg De Saulles - Mar 23, 2018

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Lienne MKIII - Left W5.0m x D3.9m

Easy and clear instructions provided, but DO study them well (for at least a week!) and thoroughly understand them before starting. Make early decisions of where downlights and electricals are going to go, as it is then easy to make provisions/run/hide cables as you progress and before the floor and ceiling go in. Would also recommend organising the pieces around the site, so they are easy to identify and 'appear' in roughly the right order - hunting through a heavy stack to find a buried critical piece is not fun! We did take ~6 person days to properly prepare the space, level the ground and run the armoured electrical and data cabling in first, then 2 person days to assemble and level the bearers on the RapidPads. The rest of the structure took 8 person-days (using two/three competent-ish, but not massively strong people!) to complete the external structure and weatherproof it. Tip : The 11 large wall panels are very heavy and awkward to manoeuvre, and especially when aligning and 'slotting' together, and you desire to keep your fingers - we used some old rubberised grab rails screwed temporarily to the outside cladding to provide the lifting power (2 folk lifting, one "steering"/"persuading" the panels to lock together). Engaged a plasterer to skim the inside, then after plaster had thoroughly dried (5 days), completed the internal work (apply trims, coving, painting, downlights, trunking, sockets, and finally, floor covering.

Andy Daw - Jan 13, 2017

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Piccolo W2.2m x D2.2m

A fantastic product with easy to follow instructions. It's been a great addition to the garden and I look forward to writing inside come christmas.

Victoria Warner - Oct 25, 2016

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MegaFort Mountain MKII W7.1m x D4.9m

Fantastic climbing frame, the kids love it. We were hesitant buying something like this online but after a lot of research we decided to go for it; and we are not disappointed. The customer service, delivery and overall product have exceeded our expectations. We decided to get help assembling MegaFort Mtn, 2 carpenters started work on it around 930am and were finished around 1400 - worth considering as it's flatpacked and it most likely would have taken us 2 weekends to assemble! The carpenters also passed comment on the quality of the climbing frame. Our kids are 5 & 3 and we expect to get years out it, they love it and want to go out all the time and the additional pirate pack makes it even more fun. If you have enough space in your garden I'd say go for it! I was would have no hesitation going to Dunster House for other products in the future.

M Brown - Mar 15, 2018

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JuniorFort Tower Climbing Frame W3.2m x D2.9m

Really pleased with the purchase. Very solid, easy to assemble on my own. Kids love it, Will last for years

Charles McDaid - Feb 14, 2018

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MonkeyFort Wilderness W2.8m x D3.4m

Bought this climbing frame for the grandchildren. It was delivered when it was supposed to be and the driver phoned when he was on the previous delivery so we could make sure someone was back home.It is a great product and fairly easy to put together. My son in law who put it together said everything was in the package and it all went together well. The grandchildren love the climbing frame with all it's various attachments (slide, swing, monkey bards etc) All in all a great result and great product and I would certainly recommend Dunster House

Adrian Harman - Jan 08, 2018

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Birgi Pressure Treated Shed W2.44m x D4.2m

Excellent quality of joinery and panelling. Two of us assembled the floor, sides and roof in one day and finished installation of windows doors and roof covering of square roof shingles in the second day. Feels sturdy and looks really smart. Would recommend to anyone wanting a shed that's built to last.

Nigel Heath - Mar 01, 2018

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Birgi Pressure Treated Shed W2.44m x D1.84m

I looked around for some time to find a quality shiplap shed of this size with floorboards and roof planking rather than OSB or chipboard. This shed is more expensive than others at first glance but once delivered the difference in quality becomes apparent, bearers are cut millimetre accurate and panels are of good straight, low knot planking and an exact fit on the bearer base, with good additional reinforcement once assembled. Compared to cheaper sheds this looks far better and should last many years longer. it is easy to achieve a good square shed with basic DIY skills and I installed this one on a wheeled base of decking timber, to allow it to be moved from one side of the garden to the other, as we intend to do some landscaping in the near future but needed a shed for storage pronto. Delivery was also quick and efficient using the vehicle tracking facility. Thanks for good service and quality.

Rob Howard - Nov 23, 2017

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Yankee C Low Shed W3.05m x D4.8m

The Yankee C Low Shed is Superbly manufactured, with all panels accurately sized and consistent. It assembles without difficulty, but the instructions are sketchy and vague in parts and need improvement for raw DIYers. I built mine onto an accurately sized solid concrete slab, omitting the bearers, ensuring no chance of them rotting over the years. I have only two criticisms. Firstly, the window glass is not bedded in sealant, so water weeps around the glass and wets the internal frame. Secondly, if you go for the shingles option, the roof pitch is way below the angle recommended by the shingle manufacurers and no underfelt, so would probably leak in high winds. A bad error. Mine has 25mm insulation added on top of the roof boards and then covered in EPDM rubber roofing, which has a life of 50 years. For appearance only, the shingles are then adhered to the EPDM using Hertalan KS143 adhesive with no nails penetrating the EPDM. If you go this route, the correct adhesive and method is essential with this combination of materials and I'd advise asking Hertalan for guidance. My shed has a third joist added to give an even spacing and horizontal framing members added all round, continuing that already on the window panels. This gives better support if you wish to insulate the walls with cavity insulation and panel them internally. All in all, then, a very sturdy, solid shed which can be made brilliant with a few additions. I'm pretty certain that it will outlast me with no leaks or repairs required. My only complaint is that it was heavily reduced in price a week after I paid for it and before it was delivered. That's not the way to encourage repeat custom.

Stuart West - Jun 29, 2017

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Brontes Lean to Carport W2.6m x D7.93m

Love it. Fantastic. Use it every day now it’s summer.

Russell Lofthouse - Jun 14, 2018

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Trent Lo-Roof Wooden Garage W3.97m x D5.5m

I've completed building my Trent low roof garage and i'm really pleased with it. Everything went smoothly as far as putting it together. I would recommend studying the instructions for a few hours before you start building just to get an understanding for what you are doing. But i have to say it was pretty straight forward to put together and looks fantastic now its finished. One thing i will also mention is not to underestimate how long it takes to stain it all. Its a pretty big building and having to stain it twice does take a while. I purchased The PremiumPlus Light Oak Treatment (SX70) with the cabin and it is superb in application and water resistance. All in all very happy with the quality of the product and Dunster House's service. Thank you.

Richard Shepherd - Mar 11, 2018

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Brontes Lean to Carport W2.6m x D7.93m

Just finished building my Radley corner cabin. I must say that i am well chuffed how it looks. Photo attached. I must also say that the process was very easy, minus a few hiccups which customer services sorted out. I saw a few negative reviews prior to ordering, but decided that i still wanted to order. Glad i did as i am more than pleased. Installation is a bit more complicated than looks and instructions are very vague. Even the joiner that installed it for me was left scratching his head a few times, but we managed to get there in the end.All in all very pleased. . The delivery people were great and as i was not able to lift anything I paid for a two person delivery. They hand balled it off the lorry and put it in a chosen spot in the back garden.Very helpful.Would certainly recommend.

Russell Lofthouse - Nov 20, 2017

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Atlas Open Gazebo W3.2m x D3.2m

Saw it loved it just what we were after - Delivered within appx 10 days-instruction were easy to read- put the main frame up within 2 days bearing in mind I am 70- but weather been to bad to finish so waiting for better weather. All round good information on erecting this product- cannot wait for better weather to finish. Star rating for the service given 10/10 wth this company and extremely helpful.

Bernard Blankhart - Dec 20, 2017

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Utopia 300 Gazebo W3.0m x D3.0m

Absolutely love it. No leaks or fears it will fly away. Looks beautiful. Have to admit hired a couple of guys to assemble but well worth it. If you are thinking about a Gazebo this is the one for you. Looks massive but fits in really well.

Amanda Forshaw - Sep 17, 2017

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Artemis Chunky Gazebo W3.2m x D5.1m

We spent a lot of time looking around at gazebos before settling for this one and we are certainly glad made this choice. This is certainly an impressive addition to our garden and we delighted with all aspects from the initial phone call to the sales office to the finished construction. Bought and erected in August 2017 we were initially given 6-8 weeks delivery. Not a problem. It was delivered 7 days later which did gave us a problem for storage and the groundwork hadn't even started but it gave us the impetus to install this before a family party at the end of August. Full marks to Dunster House for speedy delivery and two excellent and helpful delivery guys, well worth the extra service. In terms of erecting this, it is definitely a two man job at least. So me (62) and my son (30) set about it over the course of what time we had available to meet the end of August deadline. If you want the job done properly i.e. level, square and minimum of angst and maximum satisfaction then set yourself for these sorts of timings. We are not experts and this is the first gazebo either of us have ever constructed. It took 4 hours to get 90% of the frame up onto the footings we had previously installed. It took another 4 hours to get the frame finished and roof and 'other bits' done. Instructions that came with the parts did make sense if you simply take time to study it before hand. Then came the shingles. This will take the two of you a full day at best on a roof this size because you have to line up every sheet square on and in line with the rest and nail it to the board. A nail gun may help but we only had a hammer and you have to go in sequence as you move along. Alternatively, you could employ a couple of blokes to do the job for you. The end result though, when done properly, is well worth it and we are pleased as punch with it. We have already dined more times alfresco under the gazebo since it was built than we have all summer. The bottom line is that I now have to go about getting a much bigger table as the one we have looks like a pimple in the vast space underneath the roof according to my wife! A small price to pay indeed so be aware that installing this gazebo may lead on to other things. Well worth it and a big recommendation from us to buy this gazebo from Dunster House. Money well spent. Points to note/suggestions/ fly-in-the-ointment. Use an impact driver if possible for the screws and the bolts. If the hole for the fixing isn't pre drilled, then make a pilot hole especially for the smaller pieces at the top of the roof. For the roof boards, I am sure this will be obvious to some, spend 20 -30 minutes laying them out from the shortest up to the longest. There should be 8 of each. This way you can pick them up in sequence and the time spent doing it this way saves a lot more if you just scrabble around - see photo The finials at the bottom of the posts could have been finished better so that it looks like the post and finials are made from one piece of wood instead of square cut and looking like add ons - which they are. That's a personal and subjective observation. Could have done with half a dozen more sheets of shingles as it would have meant that we could place single shingles along the roof ridge. Not being experts in this form of construction a few more spare would have helped but fair play to the QS at Dunster House as there was no other wastage. We have edged the roof with plastic rain deflectors so that any rainwater that runs down the roof and tries to run back up under the lowest shingle (as it will tend to do with shingles), will not get past the deflector and will fall into the guttering to be taken away. That way water is kept away as much as possible from the wooden structure and minimising any rot. Again on the subject of installing the shingles, a little more help and guidance would not go amiss - the internet and you-tube is fine but hints and tips from the manufacturer would have been preferable. But in the end we got by and didn't need technical help over the phone.

David Catanach - Aug 30, 2017

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Hope BBQ Stove W0.30m x D0.51m

Well made portable wood stove for camping, fishing or use in the garden or for taking out on pick nick outings. The big improvement this stove has got over the Frontier stove is the much improved chimney sections with a wider circumference to improve combustion and airflow. I chose the chimney pipe add on extras with bends to allow the stack to exit out the side of an open bell tent. The side warming plates are great for added hot surface tops for keeping cooked food warm. Overall, probally the best portable wood burning stove available, being the most efficient and at a very competitive price. Get one!

Robert James - May 10, 2016

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Hope BBQ Stove W0.30m x D0.51m

Purchased the stove for some Hot Tenting (winter camping) The stove has been used three times now and warms the tent up in about ten minutes from very cold to oven temp. It is very good also for warming and cooking on the top plate. The stove is highly recomended for winter camping and outdoor activitities.

JONATHON SPURR - Dec 09, 2015

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Hope BBQ Stove W0.30m x D0.51m

With all respect to Dunster House and their Hope stove, I came upon this product because of my experience using my friends stove, the better know 'Frontier' and whilst looking for the best price on a Frontier discovered that there was an alternative in the Hope. After much debate and analysis I was persuaded in favour of the Hope on price, because it was under £100 compared to the Frontier at £153. All I can say is now it has been delivered the Hope is every bit as good as the Frontier, better built in some areas, not so in others, overall I would rate it on par with the better known unit. The Hope's lower price and hot plate extension were the two factors that persuaded my to take a punt and now I have the stove all I can say is I have no regrets. If you are reading this at a time when the Hope is 'normal price' then it is a close call, still cheaper than a Frontier and with the hot plate extension, the Hope may well be for you. It terms of 'which kit' to buy, it's really simple, the short kit is stand alone for outside use where as the full kit includes flue bends, brackets and an insulated double skin section for use in a shed or tent (properly ventilated of course). I use mine outside as a stand alone whilst camping so only needed the short kit. Martin

Matrin Donze - Sep 27, 2015

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x3 Glamping Pods W3.0m x D3.0m

We have two on our camp site Mill Park Touring Site in north devon and hope to buy another three this year, they are great my customers love them and come back year after year Each one as paid for its self in one year,10 out of 10 Thank duster house

Steve Hill - Feb 06, 2013

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Composting WPC Toilet MKI

It's fantastic very professional you designed & made Bit tricky to assemble at first. We've not connected solar yet. It's nicely seated in france on our lake Thank you

Mags Swaine - Sep 28, 2016

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Cabin Corner Bar

I received my corner bar the other day. We are both amazed at how big it is and how good quality and strong the wood is. So glad we came to you for this and the price for what we got it for is amazing. Thanks again it will be well used.

Debbie Wallace - May 14, 2018

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Cabin Corner Bar

Brilliant from start to finish, call to say when delivery date was confirmed, text to say delivery on way, easy to construct.

Danny Waley - Feb 14, 2017

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Cabin Corner Bar

Found this item at Dunster House. Exactly what I was looking for and very reasonably priced. Delivery was speedy for such a large item, received 3 days after order. Easy to read assembly instructions and put together by myself within a couple of hours. Looks great in my log cabin.

Spencer Stevenson - Dec 20, 2016

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Swazi Thatched Gazebo W3.3m x D3.3m

Very pleased with Gazebo, sturdy robust, and very good quality. Installation instructions coupled with additional helpful hints from delivery driver quite straight forward as long as marking out is accurate and site is level. Friends and family suitably impressed would certainly recommend.

Brian Ellis - Jul 03, 2014

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Swazi Thatched Gazebo W3.3m x D3.3m

Very pleased with Gazebo, sturdy robust, and very good quality. Installation instructions coupled with additional helpful hints from delivery driver quite straight forward as long as marking out is accurate and site is level. Friends and family suitably impressed would certainly recommend

brian Ellis - Oct 16, 2013

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Ava Canopy Gazebo W3.1m x D4.1m

We use this for a cover for our hot tub enclosure all year round rain or shine we are in our hottub great build and quality

Brian Webb - Sep 19, 2015

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Ava Canopy Gazebo W3.1m x D4.1m

I am delighted with the canopy. The delivery was on time and the delivery crew were very friendly and helpful. I thoroughly enjoyed building the canopy and it looks great in my garden.

Kenneth Edge - May 28, 2015

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Pennines Full Picket Fence

very pleased with purchase, thank you.

christine mandley - Nov 11, 2016

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Pennines Full Picket Fence

1. Delivery Very friendly and efficient delivery guys who put the panels exactly where I wanted them. The tracking service was especially helpful. 2. Quality Picket fence panels: Very well made and I especially liked that the palings were affixed the rails by screws rather than nails. As the fence needed to go up a slight slop this meant I could align the rails to the gradient and by undoing the bottom screw of each paling I could then swing them back to vertical and get a perfectly aligned sloping fence without stepping the panels. 2. Posts: These were of very high quality with radius edges.Buyers who are thinking of using Met posts with these should know that they are 70cm and the Met posts you get from B&Q etc are for 75mm posts so they're a bit too big. I used Postcrete which is a better method anyway, especially in a garden with Chalk beneath,as mine is. Dunster products are by no means the cheapest but I'm of the age where "buy cheap buy twice" is my maxim, and the quality of these materials assures me that I'll never have to replace this fence in my lifetime!

Phil PLATT - Oct 15, 2016

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Pennines Full Picket Fence

This fencing is exactly what we were looking for and was very easy to attach to the posts once they were in situ. They are very sturdily made and can be adapted to go down sloping drives by removing 2 screws at each end, getting the angle needed and replacing the end screws in the new position. We are very pleased with the fencing and think it looks great. It is a pity that you don't make a similar fence painted white as white picket fencing is very popular. I am attaching a photograph of the completed fence.

Peter Swarbrick - Sep 28, 2016

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Log Store W1.84m x D0.93m

From cutting the bands to finish literally took half an to complete the assembly. Superb product...!!!!

Steve Cussen - Jan 17, 2018

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Log Store W1.84m x D0.93m

Best log store I have ever bought and I have bought 5 before this. Held loads of logs and is very very sturdy and strong, as well as looking as great as it does in the Dunster pictures. Only one small fault and that is that the M10 nylock nuts provided turn the coach bolts round when trying to tighten them. I replaced them with some normal nuts and it was fine. Maybe Dunster should do the same as nylock nuts are a lot more expensive than normal ones and more used on machinery to prevent them from vibrating loose. Anyway it's a brilliant log store and I'm ordering another! I'd send a picture only I can't because I avoid I-phones like the plague.

robert rawson - Nov 02, 2017

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Spiel Wagon W1.1m x D2.9m

Excellent product and very quick delivery.

Linda Neno - Apr 06, 2016

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Spiel Wagon W1.1m x D2.9m

After looking at many children's Shepherds Huts I decided to buy from Dunster House and I'm so pleased I did. The lady on the telephone when I ordered was brilliant. It arrived the following week and the two men delivering were very helpful and organised. The easy to follow instructions made it a pleasure to put together. I managed the majority on my own with a little "help" from my husband. I would definitely recommend Dunster House as I found them to be very professional every step of the way.

Mandy Lindley - Sep 29, 2015

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DUNSTER HOUSE REPLY

Dear Mandy. Thank you for your review and beautiful photos.

Spiel Wagon W1.1m x D2.9m

I am really delighted with the caravan. Firstly you were so helpful with delivery when I gave you a tight deadline so that I would have it for a birthday. I found the assembly simple to follow with clear illustrations. I found that having a bit of help building the chassis was a benefit but thereafter it was a one man job. The grandchildren love it

P Chadwyck-Healey - Jun 12, 2015

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A Space to Channel 'Energetic Mindset' for Creativity

Giving an Unloved Part of the Garden a Purpose

A Space for a Spot of Pampering

A Home for a Pool Table

A Crafter's Paradise

A Pub at the Bottom of the Garden

A Little Piece of Britain in France

A Beautiful Replacement for an Unattractive Shed

A Garden Office That Became so Much More

A Space to Create

An Outdoor Office

The Ideal Jewellery Making Station

Sew Nice! The Perfect Log Cabin for Setting up Shop

Working from Home

The Ideal Combination

A Stylish Addition

A Good Quality Looking Shed

Extending the Growing Season

Harry Potter and the Tulipley Greenhouse

Dreaming about the perfect Gazebo to shelter a Hot Tub

The bright side of working from home

Rescued by the Valerie Summerhouse

A Summerhouse that makes friends green with envy

A Photography Studio in your Back Garden

Choosing a Superior Quality Gazebo

Extra Living Space in your back garden

We love it in the sun, we love it in the shade...our beautiful Summerhouse!