Great service great product. Would have gave 5 star but item took longer than told by 2 weeks and door drain cap missing. Apart from that will definitely order again.
Excellent product - really enhances our garden! For novice DIYers, the instructions could be more cabin specific, rather than one catch-all set of instructions. It was easy to build up to roof level, but this is where the instructions became unclear. We love the finished product!
Lovely company to deal with and very helpful. Anthony was most helpful and always called back when he said he would. He also correctly advised us what extras, if any, we needed and did not upsell. The product is of good quality and I would have given 5 Stars, but some of the window and door latches were screwed at an angle to the holes. Whilst this is fairly minor and I was able to rectify this by re-positioning the latches, others who are not good at DIY or engineers may not be able to. Overall, I would recommend them.
The delivery went well and the parts for the Gazebo were perfect and all there. The assembly instruction were adequate but one measurement did not work for me.
Paddington garden room. Great high quality product. 1 or 2 bits of the instructions could have been clearer. Took us longer than expected to build, but not done one before so to be expected. We enjoyed the project and pleased with the end result
Well, it`s up, my daughter and myself put it up, the only thing I would say it would have been much easier if the holes had been pre-drilled. Also the screws were not good a couple snapped, they could have been a lot stronger. Other than that, we are really pleased with it, looks good..thanks. Karen
The bar shed itself is very nice. We would give 5 stars, but we didn`t really appreciate that the items were left at the front of the house. Additionally the instructions along with the absence of pridrilled holes on the wood, made it very difficult for us to build it up. Therefore we need to pay more money for someone to install it. Overall happy with the purchase.
The bar shed itself is very nice. We would give 5 stars, but we didn`t really appreciate that the items were left at the front of the house. Additionally the instructions along with the absence of pridrilled holes on the wood, made it very difficult for us to build it up. Therefore we need to pay more money for someone to install it. Overall happy with the purchase.
Hi, I purchased The Fully Loaded Pub Shed. This was delivered on time, then i built it myself. Everything was fine, but only one little thing that could be better, I found the building instructions could be slightly improved ( explanation and visual wise) but overall iam delighted with the Finnished article.
Delivery arrangements with your team were difficult ref parking outside my house but actual delivery company was great and much more pragmatic. Good product but assembly instructions not clear ref fitting of side panels. It does not say to not fit the corner braces if sides are being included. Wood is good quality and well cut and packaged. Over all I am very pleased
The garage was built in 3 days and looks good However I have an issue with the roof I had been advised that having a pvc sheet under the roofing felt is not advised as this swetts znd causes damage to the roof timers This advise has been about for the last 20 years because of problems found As a result I left it off Not sure why you now recommend it Apart from that all OK
I think whoever was arranging the delivery was having a bad day as they were not a pleasure to deal with. Other then that the delivery and shed were very good although the door bolts were very weak and have been replaced with something stronger.
They delivered the product with great care, and instruction where very helpful and easy to follow. In certain areas the quality could be improved. Around the window frames and doors the screw are exposed and the wood has split.
The delivery was managed very well and happened much more quickly than I expected - a very good thing. The instructions were easy to follow and all the pieces were correct with one exception. There were a pair of bolt with square end which meant they were not long enough to engage with the nuts. We were able to adapt, so no need for any replacement parts. The pre-drilled holes for the bolts were a bit swollen making getting the bolts through a bit tricky. Drilling them out again, solved that difficulty. Altogether we are very pleased with the result and appreciate Dunster`s service. Many thanks Robbie (Macpherson)
Be prepared for visits by booking ahead then waiting in a small room for the rep to appear. You cannot browse outside without a rep. The seating arbour has been fine so far this year.
Great kit looks amazing- just one comment that as the structure isn’t embedded in concrete and hold’s itself in position from its weight, there is a degree of movement if tested. I think that it needs additional wooden struts to counter this. It was built quite easily over two days by the landscape team.
Bought 2 Addrooms to join together to replace our conservatory. The kits required some work to fit together according to the plans. Overall a good value product that could be great if they did a premium kit with more insulation in the floor and roof, it would also have been better to pick the side the doors open. I have recommended to others.
Great delivery Excellent quality of wood Great design Had minor question about some of instructions which I phoned up to clarify to be told to send an email which was irritating Overall though happy and would recommend
I had purchased a sweet cart at the beginning of the year, although the wait for delivery was fairly long (as I had to wait for a corrier for my area- which wasnt explained when I purchased it) but the overall product was fairly easy to put together and the quality is fairly good.
The build went well, but sadly the instructions weren’t as good! I’ve had 40 years of experience in engineering and some of the instructions were confusing and there should have been more detailed drawings to refer to. Apart from that fabulous manufacturing, and assembly easy.
Very good product and very quick delivery, just a shame that the delivery drivers would only leave the goods outside of the property and not in the garden where it was being erected...
My Interactions with Dunster House have gone well. A rapid response to my initial mail and then an early delivery at my request. Build was fairly simple and all went to plan. Its not that cold yet but i have found the Office insulation to be enough so far.
We purchased our add on room in July, putting up the room was relatively straightforward and once in the swing of erecting it, it came together quite quickly. We have plastered and painted the walls and ceiling and will be adding guttering to a water butt to keep rain from the roof away from the front of our add room. Very pleased and quite surprised how much extra room we have gained. I’ve attached photos but it isn’t finished yet due to other works going on in our garden so it hasn’t got that finished look yet.
Very good service, delivery was exceptional, instructions were explanative but lots of bits to put together and bits left over? Also roof not the best quality as leaks when it rains!!
May 10, 2023