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John Scott
Wonderful office/chill
Really enjoyed building my pent. We purchased this cabin to replace an old summerhouse. Upon arrivali was pleasantly surprised to see the quality of both the wood and the windows/doors. This was quite the upgrade from our old one. The instructions are clear and easy to follow. We opted for the 44mm thick boards and my word is it nice and cosy. Couldn't recommend the cabin enough
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Gary
Great Customer Service
I needed a replacement part for my cabin as it was broken due to wear and tear. I emailed Dunster House customer service and received a prompt reply and quick action to organise and dispatch the part I needed. I dealt with Louise who was helpful and on the ball. A sign of a good company when they care about dealing with a small issue years after the original sale. Thank you.
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Scott Anthony
Utopia 3 x3
Just had this installed. Looks fantastic and a great price. Very good helpful customer service.
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Mike Morin
Excellent customer service
Despite delivering a wrong component today it was dealt with professionally and promptly. The proper piece was delivered within 2 hours and my build didn't miss a beat. A sincere apology and a quick response really goes a long way. Thank you
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Brett Bury
Fantastic product.
Was built for an office/chill room for our son and didnt disappoint.
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Ashley Wild
Amazing Service and Product
Absolutely cannot fault the product or service I received. I ordered the Utopia Wooden Pergola on Monday 28th of April and it got delivered on the 2nd of may 5 days later amazing service, the product took me 2 hours to put up which again was great, the instructions are clear and the wood is a good quality. Overall really happy and it looks amazing.
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Richard blades
One Year Later
As title says. I have waited a year before writing this review for the.... Terminator Pent Log Cabin Approx. W4m x D3m Wall Thicknesses: 45mm. I have got nothing negative to say. I Would go for at least this thickness, while I was thinking of the 25mm I'm so glad I didn't..the shed just feels better.. more sturdy, no creeks or groans. Feels like it will last forever if looked after...It's my only buying advice. I will offer my building advice later. The ordering was straight forward. Arranging the delivery date was straight forward. Delivery was a bit hectic as the delivery people just off loaded and all the bits weren't clearly labelled..they were labelled but not clearly when you are in a rush. But not a major issue just be advised. Building took 2 to 3 days to fully complete with 2/3 people. That's with felt on roof and moved in. And no, while I do DIY I have never done this before. Now for some advice. Base Has to be FLAT...NO IF NO BUTS. The first couple of shed levels are the hardest to do. You have to make sure that the corners are at perfect right angles..I found using one of the back board lengths at the front (where the door is) helped with this. I just kept moving it up as the building got higher. Use the spare off cuts to tap the plank's together...the tongue and grove can split. The rest hopefully will be straight forward for you. A year later, I've had no issues. It's been used winter and summer and a real addition to the house.
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Lisa Boxall
Excellent through out.
What an amazing company. Great customer service, great communication and perfect delivery service. Cant recommend enough.
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Steve Kinchington
Garden Project
I spent a very long time considering which shed/garden building to buy, how much to pay, where to source it, what style, etc etc. I am a thorough researcher! I eventually loanded on Dunster House and the Terminator pent roof (5m x 3m). I will be honest and say that I had some doubts as the price seemed so reasonable given the cost of timber these days, but eventually I pressed the go button. From that moment to completion of the building I have been remarkably impressed with the product and the service. The shed itself is brilliant, with sturdy well made materials and it is everything that I wanted. The price I think is excellent considering the average market costs, and the service has been superb. If I had any criticism it would be around the assembly instructions. Overall these were great, but a little more text and detail would have saved me a bit of head scratching. I would definitely recommend Dunster House.
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Michael lowery
Wooden gazebo. Brilliant quality
Took 2 days to build but the instructions were brilliant and the quality and thought gone into the construction was excellent. Highly recommend. Plus Dunster service was top class.
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