Helena INSULATED Garden Office – Left
Approx. W4.5m x D2.5m / W15' x D9'
(Sizes shown are approximate & full sizes are shown in the product specification)
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Helena INSULATED Garden Office – Left
Approx. W4.5m x D2.5m / W15' x D9'
(Sizes shown are approximate & full sizes are shown in the product specification)
- Responsibly sourced timber
- 28mm toughened double glazed uPVC windows and doors
- Polyisocyanurate insulation for year round comfort
- We DONT insulate with cheap rockwool / bubble wrap!
Helena INSULATED Garden Office – Left Overview
The Helena Garden Office Left 4.5m x 2.5m, is a modern contemporary addition to the garden adding value as well as space.
Available with either a sleek sliding patio door or upgrade for FREE to a single door with a glass side panel that is supplied with an advanced 10-point locking system.
A fully insulated garden room, perfect for year-round use, that uses polyisocyanurate insulation, a material far better than polystyrene, Rockwool or bubble wrap like some competitors use. To add to the design and durability of the building, the Izo Panel roof prevents water ingress and comes with exceptional thermal characteristics.
Key Features
- Advanced IzoPanel roofing. Strong & thermally efficient
- 120mm walls, highly insulated for year-round use
- Secure, Industry leading 10-point locking system
- 10 Year guarantee on pressure treated timbers
- Designed with the DIYer in mind for quicker install
- High internal eaves height - 2.18m (7' 1") front
- All fixings included at no extra cost
Allow the light to flood through the 28mm double glazed windows, featuring multi-point locking. Construct and start making the most of the garden office with the easy-to-build panel system, with no individual pieces of cladding like some others on the market.
Additional Information
Established in 1994, we are Industry Experts that YOU CAN TRUST!
We are a UK family-run business supporting more than 700 jobs up and down the UK with dedicated distribution centres strategically placed across the country so that we can deliver products to you quickly. We have been selling garden buildings and structures for decades, so you can realise your dreams and create the perfect outdoor space, whether it is for relaxation, a place of work or a destination to fulfil your hobbies or to simply entertain…
…our vast range of products means that you are bound to find the ideal solution for YOU.
Why have so many Chosen to Buy from Dunster House?
Trusted by Tens of Thousands of Customers
Our customers are at the forefront of every decision that we make, and that is why we have been able to sell millions of products to satisfied customers up and down the county. Why not check out our Trustpilot reviews? They speak for themselves!
Buy Direct from The Manufacture!
Buy directly from Dunster House, and you will benefit from great value prices. Who wants to pay more than you have to? Well, at Dunster House you can cut out the middleman – We design, We make, We deliver!
Exceptional Value, Superb Quality
We are known for providing exceptionally high-quality products at affordable prices. Be wary of competitors who offer lower-spec products, cut corners to save on prices and try to upsell you on necessary items such as flooring, roofing material and safety features!
To ensure the very best quality, we only use slow-grown White Spruce Timber, which is harvested in cold climates to ensure solid, dense log rings. This gives the wood superior strength and longevity, and a much more consistent colour than the likes of Pine.
Products Designed for the DIY Market
All of our garden buildings are designed with the DIY market in mind. Why? Because it saves the need to employ a carpenter or builder helping you to save money and costs. Follow our detailed instructions and you will be showing off your achievements to friends and family in no time.
Speak with Experts and Buy with Confidence
Our in-house sales team are available during business hours to answer any questions you might have before making a purchase. With expert product knowledge, have your questions answered so that you can buy with confidence. Contact us today
A Wide Range of Products to Choose From
Explore our extensive range of products online or download one of our free brochures for more detailed information. Our user-friendly website allows you to easily search and filter through our garden buildings to find exactly what you need. Each product page provides comprehensive descriptions, high-quality images, and customer reviews to help you make informed decisions.
If you prefer a more traditional approach, our free brochures are available for download. These brochures provide in-depth insights and product specifications to help you get the most out of our products. Whether you’re browsing on the go or reviewing options at your leisure, our brochures are designed to be a convenient and informative resource.
The majority of our garden buildings, structures and climbing frames are made from natural materials therefore variations in the materials provided can occur along with natural changes and differences. In some cases too, it may be necessary to treat your product. Be an informed buyer and learn more.
Looking for some Inspiration?
Explore our customer inspiration gallery, a treasure trove of creativity and innovation, showcasing a myriad of garden ideas brought to life by our valued customers. Immerse yourself in a visual journey where elegant outdoor living spaces come together to inspire your own garden projects.
Dive deeper into our customer case studies, where compelling customer stories unfold alongside captivating images. These real-life examples illustrate how our products have been used to achieve stunning results, offering practical inspiration and guidance for your own endeavours.
Whether you’re envisioning a serene sanctuary, a productive workspace, or a stylish entertainment area, our customer inspiration gallery and Case Studies provide a wealth of ideas and solutions to help you realise your garden dreams. Let these stories and images ignite your imagination and empower you to create a garden space that reflects your unique style and aspirations.
The inner walls of our garden rooms are made using a fire-resistant fibreboard for increased protection. This is a hard-wearing material made from recycled paper fibres and Gypsum (Hydrous Calcium Sulphate). The fibreboard is supplied unpainted so you can design and decorate the interior of your garden room to your style. This material is a good surface for paint and is easy to wallpaper.
On all of the garden building test and demonstration units that we have built, we have always painted directly onto our fermacell gypsum boards, as do most of our customers, without issue. However, as we do not know your preferred finish or paint type if you have specific requirements, we recommend that you speak to an interior decorator, as you may prefer to apply a primer or similar fine surface treatment before painting
All our garden buildings have been designed on the basis that any competent DIY customer should have no problem installing a product themselves in a short amount of time. You do not have to be an expert at DIY to build a Dunster House garden building, as we do provide you with comprehensive pictorial instructions. We totally understand that DIY is not for everyone therefore, you may want to consider getting in touch with a local carpenter or handyman to install it for you. But before you do, check out our construction video and decide for yourself!
All of our timber Pergolas, Gazebos, Carports and Porches are fully pressure treated as standard. We take the pre-cut lengths of timber and place them in a large pressure treatment tank, where the timbers are impregnated with a non-toxic preservative. We add a colourant during this process, giving the timber a rich brown colour. By pressure treating the timber, we can offer a genuine 10-year guarantee against rot and insect infestation. We only suggest that you apply a good quality water repellent to prolong the longevity of the timber.
The below image is a figurative example of how pressure treatment penetrates wood more effectively than the dip treatment technique which does not penetrate wood in the same way, often only providing a surface coat of treatment and stain. This method therefore offers less resistance to rot and decay.
Unlike some competitors, we pressure treat our timbers and what is more, we treat only after cutting to ensure no timber ends are left exposed!
A lot of dip-treated sheds require a preservative to be added upon installation or within one year of purchasing their sheds. Ours do not require this, saving you time and money!
There is nothing more annoying than being in the middle of building something and finding that you don’t have the right fixings to continue. We include all of the screws, nails and fixings that you will need to put your garden building together – not many of our competitors are that thoughtful. This eliminates the need to worry about the type of screws or the length of nails you might need to get started – it’ll all be with your delivery.
All of the timber in this garden building has been responsibly sourced and pressure-treated to ensure it lasts. Pressure treatment forces the wood preservative into the timber rather than simply dip treating (essentially just covering the exterior) like many companies still do.
Unlike some competition, we can offer a genuine 10-year guarantee against wood-eating fungal and insect infestation on pressure-treated timber.
All our Pressure Treated timber is for Use Class 3.
Our garden rooms are supplied with domestic standard uPVC windows and door frames available in White as standard or Anthracite Grey Wood Effect. So you can either tie in with your home frame colours or customise your office or garden room!
Not all double glazing is the same, and what truly makes our double glazing stand out among the rest is the sealed unit. We supply a 28mm, double glazed sealed unit. These units comprise of 2 panes of 4mm toughened glass on either side of a 20mm aluminium spacer bar, designed to absorb any moisture within the sealed unit, which could lead to condensation inside the glazing. These sealed units comply to BS EN 1279 standards. This EN standard covers the requirements for insulating glass units, including thermal and sound insulation. The sealed units are independently tested to show that they will not suffer from any form of condensation within the unit.
We’ve been manufacturing uPVC windows and doors for over 30 years – so we really know our stuff!
We can significantly undercut competitors offering uPVC options as we are a large DIY window and door manufacturer. We do not buy windows and doors from another company therefore we do not need to markup our prices and transfer the cost to our customers. Providing you with great value!
Grey exterior frames for your windows and doors will give a more contemporary feel to your garden office. We use domestic style uPVC for the frames of our office window and doors to add to the zero maintenance and long lasting overall effect of the structure.
Our Garden Offices feature a very advanced roofing system manufactured by Izo Panel. The roof system combines a hard-waring, easy clean roof surface with an attractive grooved ceiling. They use a stiff polyisocyanurate foam core (a material that provides a very low thermal conductivity rating) joined together tightly with overlapping cladding in a trapezoidal profile which makes strong joints that prevent water ingress. Altogether the roof is waterproof, has great thermal characteristics and is uniquely strong. This Izo Panel is supplied in panels which are designed to be quick and easy to install.
Moisture build-up inside any garden building is an issue. Moisture can lead to damp and mould settling in, rendering the building a health hazard. We have designed our garden offices to combat these issues at the source.
The floor supplied also benefit from the moisture control we put in place. The floor structure starts with pressure treated bearers which form the lowest part of the garden building. On the bearers will then be fixed our unique floor panels. These are made up of a layer of WPC (Wood Plastic Composite) a material known to be highly resistant to rot and decay, a layer of polyisocyanurate insulation to prevent heat loss in the floor and lastly, we add a hard-wearing layer of MR P5 flooring.
The Helena Garden Office features a Patio Sliding Door with a walkthrough width of 0.66m or 2’2”. The door will not only let in plenty of natural light but will also make an attractive addition to your garden. The doors (and windows) also feature trickle vents to avoid moisture build-up when closed.
Unlike our competitors, we only use high-quality spruce timber on our wooden products rather than cheap pine or mixed timber. Why do we use slow grown spruce rather than the much cheaper knotty pine alternatives?
Spruce is considered more stable as it expands and contracts less than pine. This stability means that the spruce timbers in our garden buildings minimise splits from appearing as the timber changes along with the weather. We responsibly source all our timber, where it grows slowly in the cold northern regions. We all know the old adage of counting the rings to see how old a tree is, well our timber grows slower and takes longer to get to size meaning it has more rings in it. This means it has a tighter grain, and each ring helps prevent cracks and shakes from appearing in the densely packed timber.
Our wooden garden buildings and climbing frames really are built to last therefore we use only the highest quality, slow-grown spruce. Spruce is much more resilient to warps and splits compared to its cheaper alternative pine. Being a whitewood, it doesn’t discolour anywhere near as much as pine so it is also much more aesthetically pleasing for a garden structure. Considered more stable, less knotty and resinous than pine, spruce will also produce a lot less sap. It is also less dense meaning it is not as susceptible to mould and rot.
Get your garden office up and running quickly and easily thanks to the full panels provided. No need to waste time building up walls or fixing doors together.
All of our garden buildings have pressure-treated floor bearers as standard. This treatment prevents the timber bearers from rotting for up to 10 years and causing your garden building to sink. Pressure treatment forces the wood preservative into the timber rather than simply dip treating (essentially just covering the exterior) like many companies still do. Who wants to have to annually deconstruct and re-treat the bearers each year!
Due to this costly but effective process, we can offer our customers a genuine 10-year guarantee against rot and insect infestation on the bearers. We do however recommend applying a good quality water repellent to the timber to prolong the longevity of the timber. Shockingly many of our competitors still offer untreated bearers to keep their costs down, so beware!
All our Pressure Treated timber is for Use Class 3
You don’t need us to tell you how important it is to have a garden room that is easy to heat, and maintain at the right temperature. Our garden offices feature polyisocyanurate insulation in the roof, walls and floor, creating the perfect space to use as a home office or lounge room. Polyisocyanurate is arguably the best thermal insulation that can be found in any garden building in the market, especially when compared to the more commonly found fibre glass, polystyrene, or foil-backed bubble wrap that competitors are supplying. It is known for being a far superior insulative material.
You may ask why did we go to such lengths to design a garden office with such high spec insulation compared to other companies. It’s really quite simple, we know that you will be spending most of your time in your garden office, either working or relaxing with the family, so it’s important to be comfortable and satisfied with your purchase. Our insulation helps retain the heat in the winter and keep you cool in the summer, meaning you can use your office all year round. The heat retention properties also help you spend less on your energy bills, by allowing you to not have the heating for on, longer than what’s needed.
Unlike some, we only use full-length cuts of shiplap cladding on our garden offices, which comes in a substantial thickness of 15mm. The advantages of using shiplap cladding is it is robust and sturdy.
Our cladding interlocks, creating a strong watertight bond that allows rain to run off the office quicker, it also creates an attractive, professional appearance, that’s certain to wow potential clients if you’re running your business from home.
Security is something that shouldn’t be overlooked when designing a garden office, especially when storing valuable equipment. Which is why we have included our industry leading 8-point locking system on the wide opening uPVC patio doors as well as multipoint locking windows which feature secure key locking handles.
Our 8-point locking consists of 8 hook bolts. All our windows feature a multi-point locking system consisting of mushroom-headed espagnolettes which move in opposite directions into metal keeps. Why would you risk your possessions by using less?
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We recommend a flat, level concrete base at least 100mm bigger on each side: e.g. A 4m by 3m building would have a base of 4.2m by 3.2m See more details here.
This garden room is well insulated, but a small electric or fan heater is a good idea to keep the building warm inside. If you choose to install electrics, speak to an electrician about heating.
We offer a genuine 10-year guarantee against rot and insect infestation on all pressure treated timber.
No, we do not have any showrooms or display sites. All business is completed online and via our website. If you do have any queries that haven’t been answered with the information provided online, please feel free to call our sales team on 01234 272445.
U-values tell us about the heat loss properties of the material you are measuring. The lower the number, the better insulated the Garden Building will be. Find out more here.
We recommend a flat, level base at least 100mm bigger on each side. e.g. A W4.0m by D3.0m garden building would have a base of 4.2m by 3.2m See more details here.
Often, an additional cost is buried within the price when offering finance, thus making your purchase higher priced. This is the reason we do not offer finance and feel that it would not be beneficial for our customers or us. However, we have come up with an alternative method for you where you can use a 0% interest-free credit card to pay off your purchase. For more information, see this article: Do we offer finance?
Dunster House commit to continuously improve the sustainability level of our sourcing, by favouring stricter more credible certification and verification standards, and sourcing requirements. We are committed to avoiding sourcing from unknown or unsustainable sources.
Where possible, Dunster House are committed to procuring wood products that have been certified against credible, internationally recognised standards for good forest management, to ensure that material originates from well managed forests. In line with this, we preference products certified to the standards of FSC (Forest Stewardship Council) and PEFC (Programme for the Endorsement of Forest Certification).
What about illegal timber?
Dunster House are committed to sourcing only material that is produced, processed and traded according to applicable legislation.
What is your Environmental Responsibility policy? Dunster House are committed to promoting responsible stewardship of the environment and its natural resources. We are committed to lessening the impact on the environment caused by our own activities, and those of our suppliers.
Do you have a Supply Chain Management policy? Dunster House will ensure that information about suppliers and material is gathered as part of the RPP. We will ensure regular engagement with our suppliers to ensure compliance with UKTR requirements, working with them to ensure continuous improvements. We will also specify that, wherever possible, that material sourced is covered by FSC and PEFC, to ensure responsible forest management.
Yes, we do! Some postcode restrictions do apply however we are pleased to be able to deliver to many parts of Scotland.
For more information – Where Do We Deliver?
We do not currently offer installation. All our garden buildings have been designed on the basis that any competent DIY customer will have no problem installing a product themselves in a short amount of time.
You do not have to be an expert at DIY to build a Dunster House garden building, as we do provide you with comprehensive pictorial instructions. Also, if you prefer video tutorials, we do have a selection of videos on YouTube which will support you in building your product.
We totally understand that DIY is not for everyone and it can be very overwhelming to start building your own garden product. Therefore, you may want to consider getting in touch with a local carpenter or handyman to install it for you.
If you do take on the challenge to put your garden building together, we are always here to help. Do not hesitate to contact us at any stage of putting your product together and we can provide you with all the assistance you may need. Contact our customer service team via email at [email protected].
Owing to the multitude of possible configurations available for power and lighting we have left these offices for customers to supply and create their own, exactly how and where they want them.
This Garden Office contains floor, roof and wall insulation. The type of insulation we use is called Polyisocyanurate, which is proven to retain heat better than polystyrene or rockwool. This Garden Office also features 28mm double glazed units to aid in retaining heat.
Due to the unique design of a Dunster House product, in the vast majority of cases our garden buildings can be installed without the need for planning permission.
However, there are a few other factors to consider:
As all properties are different in size, shape and style we can only advise based on how we have designed our products, not on your property.
When to consider planning permission:
If the garden building exceeds over 2.5m tall – the majority of Dunster House buildings do not exceed this. If you intend on putting an outbuilding in front of the main elevation of your property (as it was originally built or as it was on 1st July 1948) will require Planning Permission. If you live in a listed or graded building If you live in a designated area such as areas of outstanding natural beauty, national parks, world heritage sites and conservation areas. If there is a possibility that over 50% of your garden would be taken up by outbuildings.Click here for more information on Garden Building Planning Permission in the UK.
Still not sure?
If you are still in doubt, we highly recommend getting in contact with your local authority before making a final purchase.
It is 2.49m (8' 2")
A Garden Office is a garden building used to create an office away from your home, separating your work life from your home life.
A Dunster House Garden Office is made from slow-grown spruce or wood polymer composite, double glazed 4mm toughened glass, and polyisocyanurate insulation (Multifoil on our Dominator range), creating a thermally efficient, smart looking product.
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A
Internal Eaves (Rear):
1.99m (6' 6")
B
External Depth:
2.66m (8' 8")
C
External Width:
4.34m (14' 2")
D
Ridge Height:
2.49m (8' 2")
- Please Note: All sizes quoted are nominal
- Overall External Dimensions: 4.38m x 3.07m (14' 4" x 10' 0")
- External Width: 4.34m (14' 2")
- External Depth: 2.66m (8' 8")
- Internal Width: 4.10m (13' 5")
- Internal Depth: 2.41m (7' 10")
- Internal Area (m2): 9.89m2
- Wall U-Value (W/m2k): 0.59 W/m2K
- Ridge Height: 2.49m (8' 2")
- Internal Eaves (Front): 2.18m (7' 1")
- Internal Eaves (Rear): 1.99m (6' 6")
- Roof: Insulated Izo Panel
- Roof Thickness: 135mm (100mm Insulated core)
- Floor Thickness: 40mm Insulated Sandwich Panel
- Roof U-Value (W/m2k): 0.21 W/m2K
- Overall Wall Thickness: 120mm
- External Timber Thickness: 15mm Shiplap Cladding
- Framing: 70mm
- Insulation Thickness: 25mm
- Insulation Material: Polyisocyanurate
- Internal Finish: 10mm Gypsum Fibreboard
- Floor Bearers: 35mm, Pressure Treated
- Gaskets: On all Windows and Doors
- Door Style: uPVC Patio Sliding Door
- Door Material: Reinforced 5 Chamber uPVC Profile
- Door Locking System: Multi point locking system with 6 pin euro cylinder lock barrel
- Door Walkthrough Height: 1.91m (6' 3")
- Door Walkthrough Width: 0.66m (2' 1")
- Window Locking System: Multi Point with Mushroom Headed Espagnolettes
- UPVC Colour: White included in price. Upgrade to a different colour
- uPVC Colour options: White or Anthracite Grey Wood Effect
- Glazing Material: 28mm Double Glazed, Toughened Glass
- Timber: Pressure Treated Spruce
- Please Note: All fixings needed for assembly are supplied. All wood is planed and pre-cut (with exception of trims), for quick and easy construction. No electrics or lights included.
- Guarantee: 10 Years on Pressure Treated Timber Against Rot and Insect Infestation
- Approx. DIY Assembly Time: 4 - 5 Days* *This is an approximate time only, based on 2 people. Assembly time may vary depending on season/weather conditions, foundation type, ability of those constructing, etc
Helena INSULATED Garden Office - Left Ratings
Stephanie Clancy
Stephanie Clancy
Absolutely love our home office. It wasn’t the easiest to assemble and ideally you need someone professional to assemble it for you or help build it but the instructions are clear and easy to follow. The quality of the materials is good and we were able to find a work around for two small pieces of timber that were warped – probably from sitting on our lawn in the sunshine for too long. Customer service was good and the delivery went as planned. The office itself is snug and lives up to our high expectations. Really delighted with it.
Danny Dartnaill
Danny Dartnaill
Ive recently finished installing a Helena Garden Office in my back garden. Its just what I was looking for in terms of size/quality and very good value for money although i note that the price has gone up somewhat in the last few months due to demand. I paid extra for the anthracite grey windows and door which was worth the additional few hundred pounds as it does look classier in my opinion. Ordering was easy, which I did over the phone and then with follow up emails. The company was very good at keeping me in touch about estimated production and then delivery times, they actually called to offer delivery 2 weeks earlier than planned but i didnt have the space to store the materials safely so declined. I put down a 300mm base, half MOT1 and half concrete which is plenty for the job, probably overkill but i wanted to be sure. Construction was ok – the instructions are pretty good (they do need some careful consideration in places, particularly the roof and flashing). Im an accountant not a builder but i was able to do most of it by myself, you do need pretty strong DIY skills though I would say. I did have a problem in that one of the wall panels they delivered was the wrong size and because the units are manufactured abroad it was going to take 4-6 weeks to get a replacement. They did however agree to absorb the cost of a carpenter i know to adjust the panel and retain the waterproof membrane. The insulation is good, i have a small oil filled radiator set to 18 degrees which keeps the space cosy. Worth thinking about electrics prior to beginning the build so that you can hide any cables, lights, wires etc in the walls. I also installed a remote control sensor in the house so i can turn on the lights before walking down the garden. I bought some flat panel LED lights for the ceiling which are brilliant and very low profile. Ive added a bit of extra decking around the front and sides to hide the base and put some guttering on the back to stop the rain from dropping onto the slab unnecessarily. All in all great value for money and highly recommended, even at the slightly higher price.
L Dukes
L Dukes
The customer service was good. They were helpful when answering questions about the home office I asked about. When I made the purchase it was well organised and on time and the delivery guys were friendly. The office came with very detailed instructions which you need to print out but the challenge was that no marks were added onto the parts so drilling was a bit hair raising. There was little room for error so maybe either pre drilled holes or clear marking would have saved time by 25-30%. Two people minimum are needed and you need to know what you`re doing. Fitting electrics and heating for winter months you`ll need. The build quality was good and I`m pretty satisfied now I`m settled in.
C Barnes
C Barnes
Great service from start to finish. We ordered a garden office building. We were kept informed about delivery all the way (& it wasn’t a long lead time either) and the two delivery drivers were very helpful and friendly. The instructions were very accurate and hubby and son got the building completed in the time suggested – I think they saw it as a challenge! Really pleased with the end result – I can’t wait to move in. Thank you Dunster House.
Delivery Information
* Free delivery on orders over £200.
We deliver our products to the mainland United Kingdom (England, Wales and most of Scotland). Some exceptions apply; these are illustrated on the map below.
Postcodes affected include:
- TR
- TQ6, 7, 8, 9
- EX19, 20, 21, 22, 23, 38, 39
- LD
- PL10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35
- SA
- KW
- HS
- ZE
- KA27, 28
- IV1, 4, 6, 7, 8, 9, 10, 11, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 51, 52, 53, 54, 55, 56, 63
- PA20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 41, 42, 43, 44, 45, 46, 47, 48, 49, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 80
- PH32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44
Green – Free Assisted Delivery
Red – We are unable to deliver to these areas.
Purple – For orders to Ireland & Northern Ireland, please visit our Distributor in Ireland here.
Delivery Service
All of our products are delivered using our own fleet of vehicles, not sub-contractors. We have a large number of vehicles dedicated to delivering our quality products so we can guarantee maximum care is taken during the delivery process.
Our deliveries take place Monday to Friday between the hours of 8:00 am and 6:00 pm.
When the delivery vehicle is unloaded, it is important that you check to make sure all of the items and instructions have arrived and are correct. You will also receive a component list to check your items against. If anything is missing or damaged, it is essential that you note this on your paper work when you hand it back to the delivery driver.
Prices for our delivery services can be found on individual products.
Please note that goods will be delivered to the first point of contact at the front of your property e.g. on your driveway. This must be within 20m from the delivery vehicle (Safely Parked at Kerbside). Our team will be responsible for assessing the risk of carrying out delivery upon arrival at the property.
Should you require further information on our assisted delivery services, please click here to read our Terms and Conditions, alternatively you can contact a member of our Sales Team.
See the locations we deliver from.
Q: Where can I find more information?
A: If you have any questions regarding your delivery, you can telephone our Dispatch Team. Contact details for the Dispatch Team of your nearest branch can be found on your order confirmation. If you need to track your delivery or access your manuals in advance of your delivery, you can visit the Customer Log-In Area of our website.
Thank you for taking the time to read about our terms and advice during this period. We hope you can enjoy your Dunster House garden product for many years to come.
Why Buy From Us?
Established In 1994
Buy with confidence! Established for over 30 years, you can rest assured of our knowledge and experience as industry leaders.
10 Year Guarantee*
On pressure treated timbers*. We don’t dip-treat our timber unlike some competitors. Dip treatment isn’t as effective at protecting against rot and infestation!
Industry Leading Features
All products are uniquely designed and of high quality with many industry leading features you will struggle to find anywhere else!
Designed in the UK
A UK company and family run business. Our products are designed and distributed from our 11 UK distribution centres.
Millions of DIY Products Sold
Many have bought from us over the last 30+ years due to our superior specification and the fact that our products are designed with the DIY market in mind.
FREE Speedy Delivery*
Free delivery on most products*. Delivered to you by our own fleet of vehicles and dedicated drivers.
Customer Gallery
Customer images are to be used as a guide only and may show different sizes to what is advertised. We do not endorse any modifications that may be shown. See specification for full details.
Inspiration/Customer Stories
Similar Products
* Free delivery on orders over £200.
† Reference to Price on 31st October 2024