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Product: Utopia 430 Glazed Wall Gazebo

Really pleased with the way it looks once finished, I only had little help and managed to put this up myself in under 20 hours, it looks fantastic over our hot tub, and I'm looking forward to using it all year round, all I would say is follow the instructions and I would number each roof board before attempting cos if you number them it makes life a lot easier.

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Product: Leviathan Louvre Walled Gazebo

We spent a lot of time looking around at gazebos before settling for this one and we are certainly glad made this choice. This is certainly an impressive addition to our garden and we delighted with all aspects from the initial phone call to the sales office to the finished construction. Bought and erected in August 2017 we were initially given 6-8 weeks delivery. Not a problem. It was delivered 7 days later which did gave us a problem for storage and the groundwork hadn't even started but it gave us the impetus to install this before a family party at the end of August. Full marks to Dunster House for speedy delivery and two excellent and helpful delivery guys, well worth the extra service. In terms of erecting this, it is definitely a two man job at least. So me (62) and my son (30) set about it over the course of what time we had available to meet the end of August deadline. If you want the job done properly i.e. level, square and minimum of angst and maximum satisfaction then set yourself for these sorts of timings. We are not experts and this is the first gazebo either of us have ever constructed. It took 4 hours to get 90% of the frame up onto the footings we had previously installed. It took another 4 hours to get the frame finished and roof and 'other bits' done. Instructions that came with the parts did make sense if you simply take time to study it before hand. Then came the shingles. This will take the two of you a full day at best on a roof this size because you have to line up every sheet square on and in line with the rest and nail it to the board. A nail gun may help but we only had a hammer and you have to go in sequence as you move along. Alternatively, you could employ a couple of blokes to do the job for you. The end result though, when done properly, is well worth it and we are pleased as punch with it. We have already dined more times alfresco under the gazebo since it was built than we have all summer. The bottom line is that I now have to go about getting a much bigger table as the one we have looks like a pimple in the vast space underneath the roof according to my wife! A small price to pay indeed so be aware that installing this gazebo may lead on to other things. Well worth it and a big recommendation from us to buy this gazebo from Dunster House. Money well spent. Points to note/suggestions/ fly-in-the-ointment. Use an impact driver if possible for the screws and the bolts. If the hole for the fixing isn't pre drilled, then make a pilot hole especially for the smaller pieces at the top of the roof. For the roof boards, I am sure this will be obvious to some, spend 20 -30 minutes laying them out from the shortest up to the longest. There should be 8 of each. This way you can pick them up in sequence and the time spent doing it this way saves a lot more if you just scrabble around - see photo The finials at the bottom of the posts could have been finished better so that it looks like the post and finials are made from one piece of wood instead of square cut and looking like add ons - which they are. That's a personal and subjective observation. Could have done with half a dozen more sheets of shingles as it would have meant that we could place single shingles along the roof ridge. Not being experts in this form of construction a few more spare would have helped but fair play to the QS at Dunster House as there was no other wastage. We have edged the roof with plastic rain deflectors so that any rainwater that runs down the roof and tries to run back up under the lowest shingle (as it will tend to do with shingles), will not get past the deflector and will fall into the guttering to be taken away. That way water is kept away as much as possible from the wooden structure and minimising any rot. Again on the subject of installing the shingles, a little more help and guidance would not go amiss - the internet and you-tube is fine but hints and tips from the manufacturer would have been preferable. But in the end we got by and didn't need technical help over the phone.

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Product: SquirrelFort Climbing Tower

Excellent product and service from Dunster House. Having researched between a few companies, the quality is definitely superior and a worthy investment. Children are very pleased with the outcome. Self assembly includes drilling pilot holes, measuring, and ensuring things are level, so would strongly urge a competent level of DIY skill and recommend building at least the main tower on a flat and level surface (i.e. not on your lawn or the final resting place). Overall very pleased with both the product and the service, and would highly recommend Dunster House and this mid-level product.

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Product: SquirrelFort Climbing Tower

We bought the climbing frame and found it easy to assemble. Our grandchildren love it and play every day in it. Wonderfully strong and materials of excellent quality. Best thing we ever got.

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Product: SquirrelFort Climbing Tower

This is a good product. The packaging looks quite small when it's delivered but everything is there. The wood and the majority of the screws (save 2 or 3) and bolts are good quality. Mine got delivered on a wet day so make sure you let the wood dry out before attempting to assemble it otherwise you'll have problems. I managed to do the majority of it myself but you do need a second person at times. My son loves it and will hopefully enjoy it for many years to come. Well worth the money.

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Product: Severn Log Cabin

Quick delivery, really easy to build, in fact it was great fun building! Highly recommend this cabin, especially for space!

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Product: SquirrelFort Climbing Tower

Excellent service from start to finish. Everything arrived on time and communication was really good. I labelled all the wood to make it easier to follow the instructions, which worked well. I followed most of the instructions myself, but an extra pair of hands was really welcome when attaching the steps and monkey bars together, due to the height. All of the wood is really good quality and has been properly treated, so should last well. The final result is an extremely robust park, which my boys are thoroughly enjoying! Would definitely use DunsterHouse again! Great work.

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Product: SquirrelFort Climbing Tower

this was delivered promptly and drivers helpful, great quality, good value, well built, strong and sturdy easy to put together with detailed instructions, my kids love it.

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Product: SquirrelFort Climbing Tower

Excellent product, well designed, with good instructions. It does take a while to construct - don't believe the reviewer who said he did it in an hour and a half - he must have had a team of 6! It took two of us five hours, but this is inevitable as you've got to pre-drill two or three hundred holes. The instructions are clear to follow and the quality of the parts is high. The only area that could be made much easier is the roof, which is awkward to get square and tight. If it could be provided exactly the right length, with pre-sewn pockets in the ends to slide the fixing timbers into, it would make life much easier. That said, the finished fort is brilliant and represents very good value for money. My grandchildren absolutely love it! Highly recommended.

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Product: Utopia 200 Gazebo

Love it really good value for money. My husband put it together in an hour. Couldn't beleive how quick it was delivered and delivery man really nice. Would recommend this company.

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