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Wayne Reddy
Excellent gazebo providing excellent outdoor living, would definitely recommend this product.
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Chris Walker
Very pleased exactly as you described
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Chris Walker
Very pleased exactly as you described
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Graham Smith
Excellent sturdy shed, easy to construct. Requires two people to build at certain stages.
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Lorraine Bain venn
Excellent product. Easy to put together with easy to follow instructions. Very robust & would highly recommend. Delivery was excellent with very knowledgable delivery men
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Rachael Smith
I contacted the Liverpool branch on Wednesday to ask if they have the Unicorn corner gazebo on display in order for us to view today. I spoke to Craig, who was very helpful, and stated they did not have this exact model on display, but had two very similar gazebos on display. I have driven 70 miles today, only to find they do not have ANY gazebos on display at all. I was very very disappointed and annoyed. What a complete waste of a whole day! Craig was actually working today, and when I asked him about the Gazebos he had told me had been on display, he just looked at me blank...............couldn't be less interested if he tried. Shocking customer service. Will not be returning and will now have to re-plan my garden.
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Denise Radmore
A truly fantastic cabin which sits perfectly at the end of our garden. We purchased this at the end of summer and are looking forward to getting full use of it this coming year. The delivery went smoothly and they arrived on the day allocated and even telephoned an hour beforehand. I was surprised by the volume of timbers when it was all unloaded and left on the driveway. We soon got to grips with slotting the timbers together and it soon began to build up around us. The window frames slotted into place as you built up the walls - so easy and neat. One of the window panes had a small mark between the two panes of glass. A quick phone call was made and a replacement was on its way. Very pleased with our purchase and can't wait to enjoy it this year
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Jocelyn Cole
The finished product is great and my four year old daughter absolutely loves this. The customer service was fantastic when purchasing and the delivery men were very helpful. My only criticisms are that the roof is a little flimsy and there didn't seem to be enough footholds. Assembly wasn't particularly easy, although there were detailed instructions, it took a good day.
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Peter Holland
The finished article is very good, bar some very minor irritations, such as the window beading not covering the internal aluminium frames of the double glazed panels, so you see a silver edge around the windows and doors. One strong criticism we would make is that the instructions aren't well organised, have no index, TOC or glossary. A good introduction with a general description of the whole process would have been helpful along with better quality illustrations. We wasted time wading through the instructions to find information that could have been easy to find. We needed to make a flat base from a considerable slope and asked if we could use any other aggregate as only sand is recommended in the instructions. When we asked for advice, the response was essentially 'this is what the manual says'. ie. engagement was avoided and strictly email only. In the end we used ballast for the volume and sand to finish off. We didn't use use the pine strip floorboards, preferring 18mm plywood to give a more durable floor. We think this would be a good option when ordering the cabin. We had a pain of glass (one side of a double glazed unit) shatter in the garage when we tried to move it. Dunster said firstly they wouldn't help because it was past 30 days and then accused us of mishandling. Faults (inclusions and internal stress) are rare, but they are the reason for spontanous shattering of this nature. Dunster's attitude was 100% dismissive. They couldn't supply another for several weeks, so we source another costing £40. No problem, but the fact that Dunster were prepared to have a fight over such a small sum was irritating to say the least. They will not speak on the phone. We were planning to buy another cabin, but we were left with a bad feeling.
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Carol Campin
This is very well made looks great in the garden I am really happy with it
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