Really pleased with the quality of the timber. No knots or rough planned wood. Plenty of screws etc. and tolerances were spot on except one of the doors. The summer house was delivered out of the back of a van and therefore nothing but ground to store all the parts on. We expected it to come on a pallet, and wrapped. Fairly straight forward to errect. Advise 3 friends. Parts all labelled. Helpful. We ordered the shingles. Nightmare to fix. Adhesive just doesnt work in February. Cutting takes ages. Do not underestimate just how long that takes. At least a day (8hours) to get the roof done. It looks good though, and worth putting on a liner first. The company provide no base plans. This was an oversight. If you are not used to setting out a hexagon dig out the two floor panels first and build the base using them as a template. We didnt think of that and have had to put a skirt of decking around to cover up the disaster. Cost us the saving we had made by buying throght Dunster.

Fast delivery very good strong wood.

Fast delivery very good strong wood.

Fast delivery very good strong wood.

Fast delivery very good strong wood.

Fast delivery very good strong wood.

We were very unhappy when the summerhouse was delivered but after complaints we finally have one with which we are pleased. 1 We found that ordering over the internet/phone did not make it clear that a concrete/slab base would be required. We eventually found that the supports recommended by Dunster could not be used for this model - a serious problem as it cost us £500 for a base PLUS the cost of re-delivering. We learned that "treatment" did not mean that the house would be delivered painted but that we would get 3 tins of paint that we could have bought far cheaper elsewhere to apply ourselves. Dunster send vast quantities of paper in VERY tiny print which I still have not read. This should be simplified as it is excessive. The erectors, although very willing, were allowed insufficient time to do their job and they left with none of the doors or windows closing and locking properly.The erectors have since returned and now the doors function perfectly.Some timber substandard

Excellent price

Great price for the product and my daughters 7 and 9 both love it. It also blends in well with our Dunster house slide and fort. My only compaint is that the instructions provided appeared to be from an older design and / or were not very clear. We were able to work it out but it took a little while. Very sturdy and for the price I would well recommend.

This is an excellent product and following treatment fits in with our other Dunster log cabin - I would thoroughly recommend this product (and the log cabins) as they are spot on (picture attached) Regards Richard Grundy