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Mark Wells

Product: Severn Log Cabin

I found this product better than expected. The instructions are clear and easy to follow. I built this by myself in one weekend but I am a handy DIY person. Unloading the parts is a key part and making sure you stack them in the right order is key but depends on how much space you have available. The driver unloaded this with me and you need to be able to unload the lorry with him but if you could get an extra pair of hands it makes it easier. The driver was vary helpful and gave me tips that helped along the way .

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Danny Borge

Product: Severn Log Cabin

After searching everywhere for a garden cabin we finally decided on the Severn 400 from Dunster house. The whole experience was very pleasant and went extremely smoothly from start to finish. We decided to purchase from Dunster house because firstly the quality of the product was superior to any competition we found and secondly the cost was very reasonable. I am a carpenter so knew exactly what I was looking for. Delivery driver was very pleasant and the whole cabin took myself and a friend a total of 14 hours to unload from the lorry, carry approx 150ft and erect including finishing the roof with shingles which look great (that's gotta be a record time right Dunster??) I watched the installation videos on your website prior to delivery and followed them exactly, it was an enjoyable very simple project and we are all over the moon with our cabin. If you're thinking of purchasing a cabin I can strongly recommend Dunster house, thank you for a fantastic service !!

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Rossi Distefano

Product: Severn Log Cabin

Searched around and Dunster House seem to be the best all rounder for the price. Settled on the Seven 400 5m x 4m and very pleased. Delivery driver was friendly and help me unload, told me the best way to stack it etc… Only downside is it is kerbside, no crane manual unload off the lorry onto the floor. Once the base is down the logs just drop in like giant Lego, everything was a good fit and was good quality materials. Instruction didn't really bother with but the FAQ videos were great and certainly helped. Took approx 2 days including the shingles & building a base with 3 of us on it but we didn't rush and it was zero degrees! Machine cuts were perfect, would recommend and buy again. Only downside was short on the nails for the floor but screwfix supplied a another bag for a few quid, job done. Would recommend a door stop as if the door swings open in the wind the door handle strikes the glass window. Overall Great Log Cabin PLEASED!

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Luke McEwen

Product: Severn Log Cabin

I am really impressed with the product and Dunster House generally. It all went according to plan and our only apprehension was the feeling that it can't be this easy! I had my girlfriend and her father building the cabin with me and it turned out to be a fun weekend.

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C W Davis

Product: BalconyFort Climbing Tower

I was very happy with the quality of the product, instructions and the way the product went together. The climbing frame is a good investment and will provide years of good service. The sales service received from Marcus was very good and he spent time in answering all our questions. He helped explain your range of products and helped us reach a good conclusion. I feel however when advising on the product you should make customers aware that the product is not pre drilled and therefore requires considerable input to construct. Marcus told me that it would take 1 hour 30 mins to put together. 45mins to sort the parts and 45 minutes to construct. Yes, if you have the team from BBC DIY SOS visiting, no if it is two DIYers. Overall, I am positive about your product and service.

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Ian Josh

Product: BalconyFort Climbing Tower

Good quality wood but REALLY hard to put together. It took me and my father nearly 3 days to put it together. We are relatively good at DIY but this was difficult. The bolts keep cross threading and they spin in place when trying to do them up. You need 2 drills for this as lots of holes aren't pre drilled. It's nice now it's up though.

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ALEX ANASTASIADES

Product: SquirrelFort Climbing Tower

Amazing outdoor fun, my children have started referring to our garden as "The Park" Fantastic quality, look forward to watching my children having many years of fun. Highly recommend Squirrel fort to anyone with a young family!!!

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Tony Craig

Product: Valiant 350 Modern Summerhouse

Excellent - we had seen some previous reviews which did not seem good but our experience has been great from initial purchase through to build completion. Customer service (Sam) responded very quickly to technical queries I had before delivery. The delivery man was extremely helpful ( I wish I had got his name because he is an asset that Dunster should recognise)very helpful and far better than expected. We built the house ourselves and all went smoothly - no problems no bits missing. As this is pine wood we coated everything before the build just to give that bit of extra protection at all the joints. We are very happy with the end result. Dunster have received some poor reviews and we can only assume they have taken these on board because the service was Excellent and I do not normally do reviews. We first saw a similar house at a location for 4 times our cost to complete. I would definitely buy from Dunster again.

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annette jinks

Product: Utopia 300 Gazebo

Super product. Looks good when erected. Very reasonably priced. Fairly easy to erect but if you do it by yourself it takes a little longer than the one day quoted by some other reviewers. We needed a few more shingles to complete the job. These supplied without too much fuss. Very satisfied overall.

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annette jinks

Product: Utopia 300 Glazed Wall Gazebo

Super product. Looks good when erected. Very reasonably priced. Fairly easy to erect but if you do it by yourself it takes a little longer than the one day quoted by some other reviewers. We needed a few more shingles to complete the job. These supplied without too much fuss. Very satisfied overall.

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