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L W
The gazebo is looking fabulous. Easy to assemble. Nothing missing from the 'kit'. A lovely product.
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Gary Tibbitts
Really pleased with our log cabin, went together brilliantly making a great room to enjoy our fabulous views from garden
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Becky Rolfe
The good bits of my dealings with Dunster House... I found the ordering and delivery of the frame went without a hitch. The frame itself is fine, nice enough quality. The not so good... I ordered the 'baby seats' which are advertised as suitable for 18-36 month old and couldn't comfortably fit my 24 month old in it. Once he was wedged in, the ropes which should keep the seat upright slid back and forth rendering the seat completely unsafe and unfit to use and this is where the issues began. You only get 14 days from when you order to return or 'cancel an order' this means that you have to immediately build the frame once delivered, which is fine, if the weather is dry and you don't work. Anyway, I won't bore you with all the details, I would just urge anybody who is considering placing an order to first Google 'Dunster House Customer Service/complaints and have a read. All of the positive reviews on their own website must be from people who did not have to endure their customer service department. For this reason I regret purchasing from this company and would not recommend them.
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David Gregory
Excellent buy. Took two people a lazy day to put up with very few niggles. Waiting for summer and the grandchildren to try and wreck it!
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Adam Langston
We brought this cabin 6 months ago. It's made well, easy to put together providing your base is level and flat, and its loads of fun (parties etc). Ours is a 50s bar and a chill area, it's a great area to escape the troubles of the world.
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Andy Duff
Overall the quality of the buildings is excellent, the wood is so thick and such good quality, ideally I would have liked a slightly bigger shed in height, loads of storage space. Aesthetically is absolutely perfect. Having checked many other sites prior to buying, nothing compares. In fact most other suppliers just resell the Dunster model.
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Stephen Ulph
This log cabin was easier to erect than expected because the instructions were much better than I have received from other kit type constructions that I have been involved with. I run a construction company, as it happens, am a Chartered Builder and Civil Engineer am most pleased because also the quality of the product is really very good and outstanding value. I am in the process of installing a sauna and relaxation area within the log cabin and am looking forward to spending some happy hours here. There was one small item missing which I am due to receive shortly, and this minor problem has been handled well and I appreciate it is easy for something not to be just right but what is important is that it is dealt with efficiently. Overall we are delighted - it looks great!
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Angela Varley
I would love to write a review about my new summerhouse but unfortunately it is still standing in many pieces in my carport looking very sad and unloved. This is due to the fact that I have been unable to find anyone to build a concrete base and that together with the dreadful weather has brought all proceedings to a halt for the time being. Hopefully with the coming of Spring this situation will be remedied! Then I will be in a position to give the rating many stars!!
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Henrietta Lesslie
Purchased for our 3 grandchildren at Christmas (ages 3, 1, 10 months) and we are thrilled with it. Baby seat is perfect for the younger children and the 3 year old loved helping grandad put it together. It seems to be well made and is attractive to look at. We are sure we will have many years of fun with it.
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Lee Burling
Having spent months researching and comparing we decided on the Avon 5m by 3m log cabin. Really wish I could have gone bigger but available room just wouldn't allow it. Dunster don't do bespoke cabins but there are enough designs to find what would fit our needs. The delivery driver was helpful and gave invaluablecadvicecaboutvstackingvevetything in the correct order for ease of retrieval later ( thank you) Because my cabin was going on a block paved area whichbhas a slope my bearers needed to be cut to get the cabin level. That was pretty much the most complicated part. Once the bearers and damp proof sheet were laid and and secured the cabin was built in 3 days. I managed to do the entire build on my own but would suggest help with the roof truss as they are petty heavy. I managed to get the shingles on in hall a day and they look great. Easier to fit on a windy day than rolls of felt! The logs go together really easy but you need to check each log before you fit it to see what " bend" is on it. A couple of logs were quite bowed so these had to be left on a flat surface until the end to straighten them up. If you do your measurements and preparation on the first 2 courses the cabin goes up straight and easy. As I said before, I did this all on my own and it took me 3 days. I reckon 2 people could get the cabin up and ready for the roof covering in a day. ( I built mine in December so daylight was short) My only gripes. Instruction booklet is a bit too generic. Would be useful to have a bigger picture of the cabin so you can count the log layers for windows etc. Some of the fittings were useless. However Dunservrepkaced the very next day free of charge and these were better and stronger. I ordered the 3.5m side store. And due to the layout of my area I didn't want it on the side. As you can see by fitting ply wood as a wall to the side that would have gone against the cabin I now have a super sturdy bike shed. Will recommend Dunster cabins as they really are good quality and are easy to build.
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