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They delivered the product with great
They delivered the product with great care, and instruction where very helpful and easy to follow. In certain areas the quality could be improved. Around the window frames and doors the screw are exposed and the wood has split.
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Mrs Virginia Smith
Delivery on time & in full.
Delivery on time & in full. DIY build was a joy. Looks great.
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Mrs Seppings
Garden Arch
Pleased with my purchase. Good quality and a good price. Delivered on time will purchase again.
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Dominic P
Excellent value
Excellent value, quality gazebo delivered on time. My only slight criticism is that the instructions could be a bit clearer! So completing it required quite a lot of clambering about on the roof with my 20 stone weight bearing down on the structure. I think that was the only way to do it, but not that clear from instructions. But I managed to complete the build in about three days on my own working off and on and I am super pleased with the result. Another great project from Dunster House.
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Neil
Superb all round service
Superb all round service, from sales to delivery, excellent product beautifully designed and relatively easy to build for a average skilled DIYer, now a fabulous fixture in out garden that we love spending time in.
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Peter Jackson
Excellent Pergola, easy to erect, done in a day on my own. The extra sides were a little larger than the specified internal post to post stated measurements, made it a little interesting during construction, but no issues...
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Rachel Rist
I have been so let down by your customer service agents. They are unhelpful, and even blamed my professional builder, following their exact guidelines, for not supplying sufficient roof tiles in a very expensive gazebo. I have had to pay even more for more money to you including a £20 delivery charge to be able to finish the gazebo (having paid a huge amount to start with) and had to pay my builder more days of his time whilst we wait for delivery of something that there should have been adequate supplies in the package I bought. Very disappointing service and a poor reflection of this company.
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Was this review helpful? 10 28 View Product
James Duffy
So recieved our terminator pub cabin 4m x 3m..45mm logs very recently build went ok no issues at all ..would definetly recommend without hesitation..just doing some final internal adjustments laminate flooring to suit us then its time to use it..thanks dunster house..
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Was this review helpful? 8 28 View Product
Jack Rigg
I’ve just spent a day and a half building the taarmo shed (with help from 2 others) and I’m delighted with it. The now completed shed is a really good addition to the garden. Instructions clear and easy to follow. Good quality parts - the robust doorframe gives it an esteemed look of quality. Very happy. One bit of feedback is the roof felt clout nails, while ok for the roof aren’t long enough for battening down the edges and need to be longer - fortunately I had some of these.
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Pamela Hartfield
I love the cabin. You can see it’s great quality but I’ve been having some issues with my doors sticking a lot. We have to forcefully push/pull them which pulls the other door a little each time. This worries me as it doesn’t feel safe and of course it’s extremely annoying!!
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Was this review helpful? 8 28 View Product