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Neil Townsend
All the right materials
All the right materials
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Neil Townsend
All the right materials
All the right materials
Verified order
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Mike W Warrington
Superb quality - easy assembly.
Product was delivered on time, placed exactly where I requested, and parts shown with inventory list. Instructions were really easy to follow, and pergola took 2 of us less than 5 hours to assemble. Everyone who has seen it in the last month, has commented on the quality of the product, and said that if they decide to purchase any garden structure, Dunster House will be their first port of call.
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steven
Really good information on the website
Really good information on the website link to my accounts and great customer service over the telephone.
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Lynsey
Made up with my gazebo!
Easy to order via phone, and good that you can can secure order with deposit and balance to be paid 3 days prior to delivery. found the website easy to navigate which one would be most suited for my needs. Delivery was on time, the only bit which wasn't great but im not marking down on score, is that the goods won't be taken to the back of the house, I presume this is due to insurance for the company. It just meant I needed to find help to unpack the gazebo pieces and move then one by one to a secure space rather than leaving on my drive. Overall very satisfied customer and have already had many days sat enjoying the new gazebo its perfect for my garden.
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Chris
Arrived exactly when they told us
Arrived exactly when they told us. Bought a pergola and it is strong and sturdy. Made from good quality and very well made. Easy to follow instructions. Would recommend Dunster house every time
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Grant
Great quality
Great quality, good instructions on building, very smooth transaction and process.. would recommend.
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Mike W – Warrington
Superb quality - easy assembly.
Product was delivered on time, placed exactly where I requested, and parts shown with inventory list. Instructions were really easy to follow, and pergola took 2 of us less than 5 hours to assemble. Everyone who has seen it in the last month, has commented on the quality of the product, and said that if they decide to purchase any garden structure, Dunster House will be their first port of call.
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DH
The pergola kit is very well made
The pergola kit is very well made, and fits together perfectly. The purchase process was very straightforward and the delivery guys were friendly and polite.
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Mrs Heather Milburn
Excellent customer service throughout
Excellent customer service throughout process. Was able to chat online with an advisor ref a query I had before placing my pergola order by phone. Payment & delivery arrangements all fully explained to me. I received confirmation details & regular delivery updates by email & telephone. On the morning of delivery the driver rang to confirm estimated time of arrival. As I have no front driveway the delivery guys were kind enough to deliver to the rear of my property & through the back gate to my garden. Clear instructions included in packaging, relatively easy to put together. Very pleased with quality, size & colour of the pergola, it is a very attractive feature in the garden & has received many compliments. Would highly recommend Dunster products & their excellent customer service.
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