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Stephanie Clancy
Stephanie Clancy
Absolutely love our home office. It wasn’t the easiest to assemble and ideally you need someone professional to assemble it for you or help build it but the instructions are clear and easy to follow. The quality of the materials is good and we were able to find a work around for two small pieces of timber that were warped – probably from sitting on our lawn in the sunshine for too long. Customer service was good and the delivery went as planned. The office itself is snug and lives up to our high expectations. Really delighted with it.
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Danny Dartnaill
Danny Dartnaill
Ive recently finished installing a Helena Garden Office in my back garden. Its just what I was looking for in terms of size/quality and very good value for money although i note that the price has gone up somewhat in the last few months due to demand. I paid extra for the anthracite grey windows and door which was worth the additional few hundred pounds as it does look classier in my opinion. Ordering was easy, which I did over the phone and then with follow up emails. The company was very good at keeping me in touch about estimated production and then delivery times, they actually called to offer delivery 2 weeks earlier than planned but i didnt have the space to store the materials safely so declined. I put down a 300mm base, half MOT1 and half concrete which is plenty for the job, probably overkill but i wanted to be sure. Construction was ok – the instructions are pretty good (they do need some careful consideration in places, particularly the roof and flashing). Im an accountant not a builder but i was able to do most of it by myself, you do need pretty strong DIY skills though I would say. I did have a problem in that one of the wall panels they delivered was the wrong size and because the units are manufactured abroad it was going to take 4-6 weeks to get a replacement. They did however agree to absorb the cost of a carpenter i know to adjust the panel and retain the waterproof membrane. The insulation is good, i have a small oil filled radiator set to 18 degrees which keeps the space cosy. Worth thinking about electrics prior to beginning the build so that you can hide any cables, lights, wires etc in the walls. I also installed a remote control sensor in the house so i can turn on the lights before walking down the garden. I bought some flat panel LED lights for the ceiling which are brilliant and very low profile. Ive added a bit of extra decking around the front and sides to hide the base and put some guttering on the back to stop the rain from dropping onto the slab unnecessarily. All in all great value for money and highly recommended, even at the slightly higher price.
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L Dukes
L Dukes
The customer service was good. They were helpful when answering questions about the home office I asked about. When I made the purchase it was well organised and on time and the delivery guys were friendly. The office came with very detailed instructions which you need to print out but the challenge was that no marks were added onto the parts so drilling was a bit hair raising. There was little room for error so maybe either pre drilled holes or clear marking would have saved time by 25-30%. Two people minimum are needed and you need to know what you`re doing. Fitting electrics and heating for winter months you`ll need. The build quality was good and I`m pretty satisfied now I`m settled in.
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C Barnes
C Barnes
Great service from start to finish. We ordered a garden office building. We were kept informed about delivery all the way (& it wasn’t a long lead time either) and the two delivery drivers were very helpful and friendly. The instructions were very accurate and hubby and son got the building completed in the time suggested – I think they saw it as a challenge! Really pleased with the end result – I can’t wait to move in. Thank you Dunster House.
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Anonymous
Delivered quickly
Delivered on time. Really pleased with the quality. Son loves it!
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Norman W
A Genius Cabin
Really chuffed with my Cabin! It has allowed for me to create a workshop space outside and a seperate space outside for my wife and I to relax.
Verified order
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MaryM
Wonderful Cabin
Wonderful classical looking cabin. Really happy with it. A great place for relaxation and to escape
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Lieselotte Weimar
People need to clarify which base is suitable for their location: plastic, wooden frame or concrete.
1. Desired date of delivery was agreed to. 2. Missing parts were replaced irrespective of whose fault it was without much delay. 3. After a long time of storing - due to other building projects - the building boards were in good shape. 4. Log Cabin looks strong and solid based on the good workmanship and good wood quality. Kind regards, Lisa
Verified order
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James
Great Product!
Love this Terminator! We've spent many hours socialising with family and friends who all love our new garden bar.
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Keith harrison
The terminator
Great purchase, perfect size, looks great.
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