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Andy Wadeson
Great Space
I bought and erected the Helena Garden Office in 2021. I build a concrete base to start off with before the office arrived, I also put the office on plastic bearers as to prolong the life of the base. The construction went fine and two of us managed to erect the office in a day and a half. Acquiring the glass for the windows was the only issue we had, because at the time there was a nationwide glass shortage. Which was due to covid19. As a result of this I ended up sourcing the glass myself. I and was reimbursed for this by Dunster House so there wasn`t an issue. I installed a consumer unit, plug sockets, lights and an internet cable with a router. Its a great space and has had, several different uses in the 3 years since it was erected.
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Stu O
Great quality product
Great quality product
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MD
Very positive experience on all fronts
Very positive experience on all fronts and the shed seems well built and durable.
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Graeme
I couldn't be happier with my Rhine log
I couldn't be happier with my Rhine log cabin. I ordered it in February but didn't actually manage to erect it until April due to the incessant rain in spring. I ordered a couple of cheap tarpaulins before the cabin was delivered as I knew it may be a while before it got built and the timber would be stored outside. I have very basic DIY skills but I wanted to try and put the cabin together myself with the minimum of outside help. The construction was pretty easy with no issues at all- even though the timber has been stored outside for so long. I made a real meal of the roof though as I wanted to buy and cut the insulation and OSB board myself. If I did it again I would probably pay the extra and get it pre-cut with the cabin package. It came with roofing felt but I bought a Skyguard rubber roofing kit from Amazon which was fairly easy to install. The rubber roof looks great and will probably outlast the cabin itself.
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John
Good delivery extra bits of wood
Good delivery extra bits of wood
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Kelly
Excellent service and communication
Excellent service and communication
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Claire
Great product, process and service
Ordered the Leviathan Chunky Corner gazebo with black roof shingles and it was delivered as agreed in 4 weeks (could have had it much earlier but we had to delay). Excellent service from two delivery men who unloaded all the parts and stacked neatly in our garage - they were friendly, efficient and helpful and a credit to Dunster House. Upon installation, all parts were present and we were all impressed by the quality of this structure which makes a beautiful and useful addition to our garden. Highly recommended.
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Mrs R
Great customer service
Great customer service staff were friendly and helpful throughout the process. Very pleased with the product and quality.
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Graeme
I couldn't be happier with my Rhine log
I couldn't be happier with my Rhine log cabin. I ordered it in February but didn't actually manage to erect it until April due to the incessant rain in spring. I ordered a couple of cheap tarpaulins before the cabin was delivered as I knew it may be a while before it got built and the timber would be stored outside. I have very basic DIY skills but I wanted to try and put the cabin together myself with the minimum of outside help. The construction was pretty easy with no issues at all- even though the timber has been stored outside for so long. I made a real meal of the roof though as I wanted to buy and cut the insulation and OSB board myself. If I did it again I would probably pay the extra and get it pre-cut with the cabin package. It came with roofing felt but I bought a Skyguard rubber roofing kit from Amazon which was fairly easy to install. The rubber roof looks great and will probably outlast the cabin itself.
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Guy Richards
A Quality and Well Designed Product.
Richard answered all our questions before we ordered. The quality and robust design impressed me and the carpenter who built it.
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