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Dunster House Ltd.
Established 1994
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Lines open until 6:00PM
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FREE DELIVERY
ON MOST ORDERS
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UK COMPANY
responsibly sourced timber
RESPONSIBLY SOURCED TIMBER
millions of products
MILLIONS OF PRODUCTS SOLD
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Wall Options
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TOTAL: 
£2,349.90  
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10 year guarantee

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Pergolas 10 Year Timber Guarantee
Pergolas 10 Year Timber Guarantee II
 
10 Year Guarantee
 
All of the timber used in our Pergolas is pressure treated and is guaranteed against rot and insect infestation for 10 years. Protecting your timber thoroughly, you won't need to re-treat for at least ten years or worry about little critters causing havoc.

Fully pressure treated

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Pressure Treated Timber
Pressure Treatment Tank
 
Fully Pressure Treated
All of our timber Pergolas are fully pressure treated as standard. We take the pre-cut lengths of timber and place them in a large pressure treatment tank, where the timbers are impregnated with a non-toxic preservative. We add a colourant during this process, giving the timber a rich brown colour. By pressure treating the timber, we can offer a genuine 10-year guarantee against rot and insect infestation. We only suggest that you apply a good quality water repellent to prolong the longevity of the timber.

All our Pressure Treated timber is for User Class 3

Slow Grown Spruce, Not Cheap Pine

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Slow Grown Spruce, Not Cheap Pine

Unlike our competitors, we only use high-quality spruce timber in our wooden pergolas rather than cheap pine or mixed timber. Why do we use slow grown spruce rather than the much cheaper knotty pine alternatives?

 

Spruce is considered more stable as it expands and contracts less than pine. This stability means that the spruce timbers in our garden buildings minimise splits from appearing as the timber changes along with the weather.  We responsibly source all our timber, where it grows slowly in the cold northern regions. We all know the old adage of counting the rings to see how old a tree is, well our timber grows slower and takes longer to get to size meaning it has more rings in it. This means it has a tighter grain, and each ring helps prevent cracks and shakes appearing in the densely packed timber.

 

Our wooden pergolas really are built to last therefore we use only the highest quality, slow-grown spruce.  Spruce is much more resilient to warps and splits compared to its cheaper alternative pine. Being a whitewood, it doesn’t discolour anywhere near as much as pine so it is also much more aesthetically pleasing for a garden structure. Considered more stable, less knotty and resinous than pine, spruce will also produce a lot less sap. It is also less dense meaning it is not as susceptible to mould and rot.

Fixings Included

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Pergolas Fixings Included
Pergolas Fixings Included II
 
Fixing Pack Included
 
We include all the screws, nails and fixings needed to put your garden building together - not everyone is that thoughtful. It also saves you time, there's no need to run out to your local DIY store, you can start building as soon as you're ready!

Thick Beams

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Atlas Pergola Thick Beams
 
Thick Beams
The thickness of the roof beams on our Pergolas show how the quality of our products is superior in that we are never sparing with the amount of timber we are willing to use. We do not compromise on quality when it comes to ensuring that our timber products will last and will stand the test of time and weather wear. Added to the increased durability of the thick beams, they also look impressive and will make your pergola stand out in your garden, adding to the magnificence of your new garden centrepiece.

Pressure Treated Wall Panel Custom Options

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walled pergola usp image 1
Walled pergola usp image 2
 
Pressure Treated Wall Panel Custom Options
Customise your garden structure by adding timber panels. The addition of wall panels will provide a useful and attractive way to hide any less sightly areas of your garden. You can combine the half height panels with full height panels on the other sides of your structure, or even choose half glazed panels.

Avoid Planning Permission

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Atlas Pergola Avoid Planning Permission
 
Avoid Planning Permission
This building is under 2.5m high. This is important because under permitted development rights, buildings under 2.5m high can be placed as close as you want to a boundary (eg. a fence line) without planning permission. Buildings that are over 2.5m high, however, need to be placed over 2m away from any boundary (eg. a fence line). If you want to find out more about permitted development rights, see our planning guide.

Designed for the DIY Market

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Designed for the DIY Market 
All our garden buildings have been designed on the basis that any competent DIY customer should have no problem installing a product themselves in a short amount of time. You do not have to be an expert at DIY to build a Dunster House garden building, as we do provide you with comprehensive pictorial instructions. We totally understand that DIY is not for everyone therefore, you may want to consider getting in touch with a local carpenter or handyman to install it for you. But before you do, check out our construction video and decide for yourself!
 

Have a question?


How high is this Pergola?

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This Pergola is 2.33m (7' 7") high

Do you offer any guarantees or warranties on this product?

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We offer a genuine 10-year guarantee against rot and insect infestation on pressure treated timber.

What timber is this Pergola made from?

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We use slow-grown Spruce timber to make this Pergola. Spruce is less porous than Pine and so less likely to shrink, warp or split.

Do you install?

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Unfortunately, we do not offer installation currently. All our garden buildings have been designed on the basis that any competent DIY customer will have no problem installing a product themselves in a short amount of time.

You do not have to be an expert at DIY to build a Dunster House garden building, as we do provide you with comprehensive pictorial instructions. Also, if you prefer video tutorials, we do have a selection of videos on YouTube which will support you in building your product.

We totally understand that DIY is not for everyone and it can be very overwhelming to start building your own garden product. Therefore, you may want to consider getting in touch with a local carpenter or handyman to install it for you.

If you do take on the challenge to put your garden building together, we are always here to help. Do not hesitate to contact us at any stage of putting your product together and we can provide you with all the assistance you may need. Contact our customer service team via email at cs@dunsterhouse.co.uk.

Do we offer finance?

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Often, an additional cost is buried within the price when offering finance, thus making your purchase higher priced. This is the reason we do not offer finance and feel that it would not be beneficial for our customers or us. However, we have come up with an alternative method for you where you can use a 0% interest-free credit card to pay off your purchase. For more information, see this article: Do we offer finance?

If you already have a credit card and are ready to go, why not work out how much your purchase would cost you? Try our easy to use tool below. All you need to do is enter the purchase price, how many months you would like to spread the cost over and your interest fee.

Borrowing (£)APR interest Rate (%)Term (months)Monthly Payments (£)Total Amount repayable (£)

Do you deliver to Scotland?

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Yes, we do! Some postcode restrictions do apply however we are pleased to be able to deliver to many parts of Scotland.

For more information - Where Do We Deliver?

How is the product delivered off the lorry?

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On the day of delivery, your goods will be delivered to the first point of contact at the front of your property e.g your driveway. This must be within 20m from the delivery vehicle (safely parked at the kerbside), to allow the driver to transport the goods from the lorry to your property.

What vehicle do you use?

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We generally deliver with a 7.5-ton HGV flatbed truck which is 8m long and 2.6m wide. Please make us aware if there are issues surrounding access to the property, such as parking restrictions, as will need a clear route/road appropriate to take this size of vehicle.

Do you have showsites?

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No, we do not have any showrooms or display sites. All business is complete online and via our website. If you do have any queries that haven’t been answered with the information provided online, please feel free to call our sales team on 01234 272445.

If you wish to view a particular product, we are happy to arrange a video call or send a pre recorded video to your email address.

How Can I Secure My Pergola To The Ground

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If you have any concerns about how to fix your Pergola to the flat and level surface you are installing it onto, you can use the L-Brackets included in your fixing pack to attach these to the feet of the upright posts, as shown in the picture below. We would not advise burying the timber into the ground.Galvanised Bracket

Does Dunster House Responsibly Source Its Timber?

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Dunster House commit to continuously improve the sustainability level of our sourcing, by favouring stricter more credible certification and verification standards, and sourcing requirements. We are committed to avoiding sourcing from unknown or unsustainable sources.

Where possible, Dunster House are committed to procuring wood products that have been certified against credible, internationally recognised standards for good forest management, to ensure that material originates from well managed forests. In line with this, we preference products certified to the standards of FSC (Forest Stewardship Council) and PEFC (Programme for the Endorsement of Forest Certification).

What about illegal timber?

Dunster House are committed to sourcing only material that is produced, processed and traded according to applicable legislation.

What is your Environmental Responsibility policy?

Dunster House are committed to promoting responsible stewardship of the environment and its natural resources. We are committed to lessening the impact on the environment caused by our own activities, and those of our suppliers.

Do you have a Supply Chain Management policy?

Dunster House will ensure that information about suppliers and material is gathered as part of the RPP. We will ensure regular engagement with our suppliers to ensure compliance with UKTR requirements, working with them to ensure continuous improvements. We will also specify that, wherever possible, that material sourced is covered by FSC and PEFC, to ensure responsible forest management.

Have a question?


We deliver our products to mainland United Kingdom (England, Wales and most of Scotland). Some exceptions apply; these are illustrated on the map below.



Postcodes affected include:


  • TR 
  • TQ6, 7, 8, 9 
  • EX19, 20, 21, 22, 23, 38, 39
  • LD2, 3, 4, 5
  • PL10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35 
  • SA3, 4, 5, 6, 7, 8, 9, 14, 15, 16, 17, 18, 19, 20, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 70, 71, 72, 73, 61, 62, 63, 64, 65, 66, 67, 68 and 69
  • KW 
  • HS 
  • ZE 
  • KA27, 28 
  • IV1, 4, 6, 7, 8, 9, 10, 11, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 51, 52, 53, 54, 55, 56, 63 
  • PA20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 41, 42, 43, 44, 45, 46, 47, 48, 49, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 80 
  • PH32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44 

Delivery Price

Green - Free Assisted Delivery

Red - We are unable to deliver to these areas.

Purple - For orders to Ireland & Northern Ireland, please visit our Distributor in Ireland here.



Delivery Service

All of our products are delivered using our own fleet of vehicles, not sub-contractors. We have a large number of vehicles dedicated to delivering our quality products so we can guarantee maximum care is taken during the delivery process.


Our deliveries take place Monday to Friday between the hours of 8:00am and 6:00pm.


When the delivery vehicle is unloaded, it is important that you check to make sure all of the items and instructions have arrived and are correct. You will also receive a component list to check your items against. If anything is missing or damaged, it is essential that you note this on your paper work when you hand it back to the delivery driver.


Prices for our delivery services can be found on individual products.


Please note that goods will be delivered to the first point of contact at the front of your property e.g. on your driveway. This must be within 20m from the delivery vehicle (Safely Parked at Kerbside). Our team will be responsible for assessing the risk of carrying out delivery upon arrival at the property.


Should you require further information on our assisted delivery services, please click here to read our Terms and Conditions, alternatively you can contact a member of our Sales Team.





Q: Where can I find more information?

A: If you have any questions regarding your delivery, you can telephone our Dispatch Team. Contact details for the Dispatch Team of your nearest branch can be found on your order confirmation. If you need to track your delivery or access your manuals in advance of your delivery, you can visit the Customer Log In Area of our website https://dunsterhouse.co.uk/customer-login-area/log-in



Thank you for taking the time to read about our terms and advice during this period. We hope you can enjoy your Dunster House garden product for many years to come.

To ensure the very best quality, we only use slow-grown White Spruce Timber, which is harvested in cold climates to ensure solid, dense log rings. This gives the wood superior strength and longevity, and also a much more consistent colour than the likes of Pine.

 

Despite the care we take in selecting the very best Timber available, it’s not like predictable brick or cold steel, this natural material has characteristics and quirks unique to every log.

 

Because our timber logs once fed water and nutrients back and forth from its roots to its leaves, its very nature is to be porous and swell up when it gets wet. Any wooden product will do this throughout its life, but there are a few things you can do to help limit this movement.

 

These include:

1. A great design!

  • Don’t worry, we’ve got this one covered. We’re experts when it comes to all things timber, so we have designed our products from the ground up with its natural properties in mind.

2. Water Repellent Treatment.

  • How you customise and decorate your product is up to you, however we would recommend that you use an appropriate water repellent treatment. This really helps minimise the amount of moisture that the timber can absorb. Therefore minimising the risk of any major movement.
  • (Please note: water repellent treatment is not the same as pressure treatment, which protects against rot and insect infestation, and which we guarantee for 10 Years!)
  • On pressure-treated timbers, you may notice some subtle striation marks. These marks sometimes appear during the drying process of timbers. Fear not! In time, the marks will begin to fade as the sun starts to lighten the wood.

 

Striaton

 

3. Ventilation.

  • Keeping your timber building ventilated is no less important than keeping your house well ventilated. This is especially true if you plan to cover up your floorboards with something (double check with an expert, that the material is suitable to do so), as moisture can become trapped between layers of non-breathable materials and build-up, leading to floors becoming rotten.

4. Regular Seasonal Maintenance.

  • Whether you opt to build your product yourself, don’t be afraid to tighten the odd bolt here and there. Your product is a life improving investment, so it’s only right to give it some love and care from time to time. Make sure that it’s properly treated before the rainy months, and you make adjustments to doors and window frames, when needed.

 

Natural Timber Properties

After building your timber product, this natural construction will begin to ‘settle’. This means that you will likely see some natural timber imperfections appear. These types of natural imperfections can include:

 

  • Cracks

 

Cracks On Wood

 

  • Splits

Splits On Timber Held With A Green Rounded Safety Cap

  • Shakes

 

Shakes On Wood Panel

 

  • Warping / Twisting

Warped wood panels, twisted Wood panels

 

  • Expansion and Contraction

 

Expansion And Contraction Of Wood On Garden Building

 

Please be aware that, as these are natural timber properties they are not considered as defects under our Terms & Conditions (for more information, check out our Ts&Cs here). However, in most cases, these imperfections will not impact the integrity or function of your timber product, and/or can easily be rectified. For advice on how to rectify these and for more support, please get in touch with our Customer Services Team on cs@dunsterhouse.co.uk.

 

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† Reference to Price on 25th September 2023
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