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Customers Richard Norris
A palace in my gardenvery good gazebo,solid construction
A very good gazebo,solid construction and will look nice in my garden.I will be putting it up next week.
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Paul Wiltshire
The great cabin selections friendly and
The great cabin selections friendly and helpful customer service staff which always helps when using online buying options. Thank you for the pleasant experience.
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M McGregor
If you are OK with DIY then is fairly easy.
The ordering process for easy on the Web but pay attention to the affect of each items on the delivery date. We wished to have a fairly rapid delivery and made sure that each item kept it within 15 days. As it turned out we got the unit delivered in around 5 working days. The delivery is what it says on the Web, they take it off the truck and put in on the nearest part of your driveway NOT in you rear garden. Building the house involves reading the instructions (it is part of the fun). It is critical that you have a good base before your start and assembly. We chose to build a deck to sit the unit on and made sure it was square and level before we started to put the base down. The actual assembly of the main house too two of us one day without major effort. This was the assembly without the roof. The Door was probably the most difficult item to get right and instruction for this were light. We added our own floor insulation but the cost was similar to that supplied by Dunster but it meant we chose the materials. The roof and felting took another day and a half. If you have the base of main house correct is reasonably easy to build. Just check for square regularly as it easy to fix 1/2 way up but not at the end. Overall we were impressed with the quality of the kit and that parts and spare to help assembly were in the kits. The bits to help hammer items without damaging the wood were a god send and one spare length (which was supplied) was also needed as warpage on one length was not acceptable. The number of screws and nails we would say was a little too exact as we had very few at the end of the process.
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M McGregor
If you are OK with DIY then is fairly easy.
The ordering process for easy on the Web but pay attention to the affect of each items on the delivery date. We wished to have a fairly rapid delivery and made sure that each item kept it within 15 days. As it turned out we got the unit delivered in around 5 working days. The delivery is what it says on the Web, they take it off the truck and put in on the nearest part of your driveway NOT in you rear garden. Building the house involves reading the instructions (it is part of the fun). It is critical that you have a good base before your start and assembly. We chose to build a deck to sit the unit on and made sure it was square and level before we started to put the base down. The actual assembly of the main house too two of us one day without major effort. This was the assembly without the roof. The Door was probably the most difficult item to get right and instruction for this were light. We added our own floor insulation but the cost was similar to that supplied by Dunster but it meant we chose the materials. The roof and felting took another day and a half. If you have the base of main house correct is reasonably easy to build. Just check for square regularly as it easy to fix 1/2 way up but not at the end. Overall we were impressed with the quality of the kit and that parts and spare to help assembly were in the kits. The bits to help hammer items without damaging the wood were a god send and one spare length (which was supplied) was also needed as warpage on one length was not acceptable. The number of screws and nails we would say was a little too exact as we had very few at the end of the process.
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Mr S Field
Recommended for a Friend
This is our 2nd order with Dunster House after a friend liked our one. Delivery was straight forward and off loaded by driver and assistant. Installation was straight forward and done by me and a friend. Allow 3 days in total , 2 for walls and roof and 3rd for Shingles.
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Mr S Field
Recommended for a Friend
This is our 2nd order with Dunster House after a friend liked our one. Delivery was straight forward and off loaded by driver and assistant. Installation was straight forward and done by me and a friend. Allow 3 days in total , 2 for walls and roof and 3rd for Shingles.
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Trevor Blatherwick
Everything that was on the Tin wasin the Tin
Everything that was on the Tin was exactly in the Tin, very polite on the phone and no unnecessary complications added, Ive used this company before over 15 years ago and had the same results, I recommend them.
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J Teale
Excellent service and product
Positive experience with staff when ordering. Fast delivery by polite staff and helpful Excellent communication for instructions too I would recommend Dunster house
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Mrs J Phillips
Very pleased with the pergola we bought
Very pleased with the pergola we bought from Dunster House.
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Spencer Turner
Delivery was speedy and on time
Delivery was speedy and on time. Everything was received in good condition and I am very pleased with the price I paid and the product I purchased.
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