great service from start to finish helpful sales person and delivery driver well organised company so helpful and friendly really pleased with our Gazebo it was money well spent Thanks for your great service

great service from start to finish helpful sales person and delivery driver well organised company so helpful and friendly really pleased with our Gazebo it was money well spent Thanks for your great service

great service from start to finish helpful sales person and delivery driver well organised company so helpful and friendly really pleased with our Gazebo it was money well spent Thanks for your great service

My kids love this fort, good instructions, easy to build , very well made looks great ,

The climbing frame is good and well made. My only complaint about the equipment is about the baby seat which we bought as an extra - the seat is quite narrow and the front bar is quite low which makes it difficult to get my 18 month old grandson in. In another couple of months he will not be able to bend his legs enough to get into the seat. This is very disappointing as he will not be able to sit on the proper seat for a long time and therefore will not be able to use the swing. Now to the guys that made the delivery !! When I made the order by phone I was asked if I would be present on the day of the delivery as there would only be one person delivering unless I wanted to pay extra for a second person. I took a day off work and was here when the lorry arrived with two people. One sat in the cabin doing some paperwork which the younger bearded guy took the straps off the load. I helped him lift the bigger pack off the lorry and asked if we could take it 20 yards to the back of the house. He said that he could not as I had not paid for a two person delivery and that he would only lift it off the lorry a drop it on the drive. I could not believe what I was hearing. I said again that it was only 20 yards to he replied that "we always get this, it is very annoying and that we would be making the company out of money if we did". His attitude was very aggressive and at one stage the older driver told him to calm down. This was not the behaviour that I expected and I have never been spoked to like this by anybody that has delivered goods to my premises. I would have been far better off paying for the two person delivery and staying at work - at least that way I would not have been spoken to in the way that the young bearded did to me. As I said at the start the equipment is fine but I will never buy anything from this company again as a result of the attitude and the cheek that I received from this guy

Absolutely fantastic!! Was a bit hard to assemble as each bit of wood had to measured but apart from that took 1 day to assemble and have a very very happy 4 and 2 year old , a must buy to keep the little ones playing all day

Item was delivered on time. Was disappointed that majority of the wooden slats split once fixed into place, instructions weren't the best but luckily my partner does assembly for his work as without him we would have been there for days.

Having been to the Bedfordshire branch to look at the log cabins on display, we chose the Rhine log cabin for our garden. The cabin looks great however I would like to strongly recommend Dunster House should offer pre installation location survey to all customers. My cabin had to be installed in a position in the middle of the garden which I am not happy about at all.Had they surveyed the area before the installation date and advised me appropriately I would have been a happier customer.

I would not recommend purchasing a climbing frame from this company who clearly have no regard for safety when pieces of the frame are severely damaged (see photos for examples of deep cracks). Their customer service is appalling - they can only be contacted via email and do not provide a prompt response to emails. I just hope that have good insurance as they have informed me that despite the deep cracks to a significant part of the monkey bars they will 'be ok'! I purchased a similar frame from climbing frames uk just under ten years ago and it is still going strong - have left it to be enjoyed by the buyers of our previous house. Item purchased - Squirrel Fort climbing frame

Excellent quality. Very easy to assemble. I changed the swing seats to ones for younger kids that they can't fall out of. I will change back when kids are older. Overall very impressed.