In terms of quality and service, I would have given a five. However, I feel that your delivery policy needs to be more flexible. Our property opens directly onto the front street and our driveway is at the side. The delivery drivers refused to put the gazebo on the driveway, and insisted on unloading it directly onto the pavement. I think your policy of delivery to the front of the house only is unnecessarily inflexible, especially given that all properties are different. It would have created no more work for your team to simply deliver it onto the driveway.

Good quality product - Easy to assemble and looks great Very impressed with the service throughout from the ordering to the delivery. Would definitely recommend.

Great customer service. Very good quality product

Very pleased with the product

Excellent summer house, delivered with care by Dunster delivery guys, stacked in my garage for me. Assembly was easy, definitely a 2 person job!

In terms of quality and service, I would have given a five. However, I feel that your delivery policy needs to be more flexible. Our property opens directly onto the front street and our driveway is at the side. The delivery drivers refused to put the gazebo on the driveway, and insisted on unloading it directly onto the pavement. I think your policy of delivery to the front of the house only is unnecessarily inflexible, especially given that all properties are different. It would have created no more work for your team to simply deliver it onto the driveway.

Generally a very good product and I’m happy with the purchase. What lets it down was the delivery people are not insured to enter the garden so everything was dumped outside and left to me to carry the product through to where it was needed.

Great log cabin. Very happy with it. Price is comparatively low. It takes longer to build than you might think. Well it did for 5mx4m. I am very pleased with it.

Excellent service received from Dunster House. Friendly and helpful telephone staff and the delivery was on the date arranged. All parts were complete and the climbing frame was assembled with no problems. My grandchildren are loving their new play equipment. Thank you.

I had a problem with my pergola posts from Dunster house not being tall enough. I am very pleased to say my dispute has been sorted with Dunster House. Very pleased and grateful to them all sorted and my pergola looks lovely